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<p><!-- Make sure you modify the 4Cast title in this section -->
<span style="font-size: 20px; font-weight: bold;
color: rgb(0, 0, 0); font-family: arial;
line-height: 110%;">OPLIN 4cast #399: Chatting
gets serious</span><br>
<!-- Make sure you modify the date of the 4Cast in this section -->
<span style="font-size: 11px; font-weight: normal;
color: rgb(102, 102, 102); font-style: italic;
font-family: arial;">August 20th, 2014</span></p>
<!-- Begin copy of Web Source here -->
<p style="text-align: justify;font-size: 16px;
font-family: arial; line-height: 110%;"><img
src="cid:part4.07040502.06050205@oplin.org"
alt="chat bubbles" align="left" height="114"
width="110">Instant messaging is not new.
Neither is the online chat room. The CompuServe
"CB Simulator" in 1980 was probably the first
Internet application that we would recognize now
as instant messaging. Internet Relay Chat (IRC),
the ancestor of today's chat rooms, dates from
1988. Now add the more modern increase in the use
of mobile devices, mix in some annoyance with
email spam, and suddenly the venerable old chat is
a hot business communication application. When you
remember that many of the people now entering the
workforce grew up using their phones to message
friends, that's not really a surprising
development.
</p>
<div> </div>
<ul style="text-align: left;">
<li style="text-align: justify; font-size: 16px;
font-family: arial; line-height: 110%;"><a
href="http://gigaom.com/2014/08/01/why-these-startups-think-chat-apps-are-the-next-big-thing-in-workplace-collaboration/">Why
these startups think chat apps are the next
big thing in workplace collaboration</a>
(GigaOM | Jonathan Vanian) "The idea is that
workers are now spending their days immersed in
the world of the chat box; a sort of modern-day
equivalent of the office water cooler, where
ideas and jokes can be shared, but also - thanks
to software and the ability to link up to the
storage-service providers - the place where
documents can be stored, indexed and able to be
easily accessed. According to a recent <a
href="http://research.gigaom.com/report/contextual-conversation-work-chat-will-dominate-collaboration/">Gigaom
Research report</a> by Stowe Boyd, this idea
of contextual conversation 'is likely to become
the dominant social motif of the next generation
of work-technology applications.'"</li>
<li style="text-align: justify; font-size: 16px;
font-family: arial; line-height: 110%;"><a
href="http://www.citeworld.com/article/2115224/mobile-byod/enterprise-mobile-messaging-overview.html">Why
enterprise mobile messaging is the latest
startup craze</a> (CITEworld | Matt
Weinberger) "In libraries, coffee shops, and
anywhere else where workers are not in front of
a computer all day, text and IM is the
smartphone-friendly mode of communication of
choice. That means that coworkers need to
befriend each other on their personal social
networks, or else swap phone numbers, neither of
which makes for a healthy or comfortable
life-work balance. It's a lot easier when you
empower those same front-office workers with a
tool where they don't need to know the phone
number of the person they need to talk to."</li>
<li style="text-align: justify; font-size: 16px;
font-family: arial; line-height: 110%;"><a
href="http://highspeedinternet.com/blog/technology/beyond-google-hangouts-what-these-chat-apps-are-doing-differently">Beyond
Google Hangouts: What these chat apps are
doing differently</a> (HSI blog | Ryann
Rasmussen) "Many of the chat startups mentioned
here [Slack, HipChat, Flowdock, and Convo] are
still in their infancy, but they're already
making a splash. Inspired by everything from
small businesses to giants, these chat startups
are looking at the workplace from every angle.
Larger companies like Rally, Atlassian and
Microsoft are purchasing these startups, a
testament to their potential in offices around
the globe."</li>
<li style="text-align: justify; font-size: 16px;
font-family: arial; line-height: 110%;"><a
href="http://www.theverge.com/2014/8/12/5991005/slack-is-killing-email-yes-really">Slack
is killing email</a> (The Verge | Ellis
Hamburger) "There's something intrinsic to
communicating with a larger number of people
that's going to be difficult to manage,
especially given the amount of information we
get. Email has gotten worse over the last 10
years or so. Ten years ago, 50 to 60 percent of
email was from another person, and now it's 8 to
10 percent. The other 90 percent is from a
machine - email marketing, receipts, new Twitter
followers, Facebook comments, check-ins, monthly
statements, blah blah blah."</li>
</ul>
<div style="text-align: left;"> </div>
<p style="text-align: left; font-size: 20px;
font-family: arial; line-height: 110%;"><small><strong><em>Articles
from <a href="http://ohioweblibrary.org">Ohio
Web Library</a>:</em></strong></small><br>
</p>
<div style="text-align: justify; font-size: 16px;
font-family: arial; line-height: 110%;">
<ul>
<li><a
href="http://web.a.ebscohost.com.proxy.oplin.org/pov/detail/detail?sid=405ea30a-035d-41a0-be9a-5651a1a65009%40sessionmgr4001&vid=0&hid=4201&bdata=JnNpdGU9cG92LWxpdmU%3d#db=pwh&AN=33627232">Instant
messaging cuts workplace interruption.</a> (<em>USA
Today Magazine</em>, August 2008, p1-2)</li>
<li><a
href="http://web.a.ebscohost.com.proxy.oplin.org/ehost/detail/detail?sid=1106555b-5f3f-4064-a258-edec5c4efd93%40sessionmgr4004&vid=0&hid=4201&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=83789954">Instant
messaging as a task-support tool in
information technology organizations.</a> (<em>Journal
of Business Communication</em>, January
2013, p68-86 | Pilar Pazos, Jennifer M. Chung,
and Marina Micari)</li>
<li><a
href="http://web.a.ebscohost.com.proxy.oplin.org/ehost/detail/detail?sid=dc90e6e2-2827-4588-87db-8620b35b8733%40sessionmgr4002&vid=0&hid=4201&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=95753995">Nature
and nurture: The impact of automaticity and
the structuration of communication on
virtual team behavior and performance.</a>(<em>MIS
Quarterly</em>, June 2014, p521-A4 | Valerie
L. Bartelt and Alan R. Dennis)</li>
</ul>
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