[OPLINLIST] This Just In...From the State Library
Jay Burton
oplinlistonly@yahoo.com
Thu, 14 Jul 2005 13:22:57 -0700 (PDT)
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Hey folks...don't look now but the State Library has added yet another round of dates and places for the "Reference Resource Review" training course.
That's right...the hits just keep on coming. This time we've added five...count 'em five dates in four...count 'em four lovely locations. Ready...
Blanchester Public Library - Blanchester...August 4th
John McIntire Public Library - Zanesville...August 24th
Blanchester Public Library -Blanchester...August 31st
Puskarich Public Library - Cadiz...September, 29th
Massillon Public Library - Massillon...October 12th
All are part of the State Library's Basic Skills Training Series...the first one being..."Reference Resource Review"
These day long training classes start with the morning session...
"May I Help You"...Customer Service & Reference Behaviors That Work" We cover the basics of conducting a successful reference interview combined along with common sense and practical customer service behaviors.
The day ends with the afternoon session...
"I Didn't Know You Could Do That"...A Review of When & How To Use Library Online Databases"
Lot's of hands on practice, plenty of discussion...and lunch.
The Instructor: Jay Burton
Fee: A modest $15.
Seats still available so register now at:
http://www.slocem.lib.oh.us
Questions? Call or email Jay Burton at the State Library. Phone
614-466-5511 - email jburton@sloma.state.oh.us
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<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Hey folks...don't look now but the State Library has added yet another round of dates and places for the "Reference Resource Review" training course. </SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">That's right...the hits just keep on coming. This time we've added five...count 'em five dates in four...count 'em four lovely locations. Ready...</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Blanchester Public Library - <SPAN style="FONT-SIZE: 10pt">Blanchester</SPAN>...August 4th</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">John McIntire Public Library - Zanesville...August 24th</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Blanchester Public Library -<SPAN style="FONT-SIZE: 10pt">Blanchester</SPAN>...August 31st</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Puskarich Public Library - Cadiz...September, 29th</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Massillon Public Library - Massillon...October 12th</SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT> </P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p>All are part of the State Library's Basic Skills Training Series...the first one being..."Reference Resource Review"</o:p></SPAN></FONT><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">These day long training classes start with the morning session...<o:p></o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">"May I Help You"...Customer Service & Reference Behaviors That Work" We </SPAN></FONT><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">cover the basics of conducting a successful reference interview combined along </SPAN></FONT><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">with common sense and practical customer service behaviors. <o:p></o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">The day ends with the afternoon session...<o:p></o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">"I Didn't Know You Could Do That"...A Review of When & How To Use Library </SPAN></FONT><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Online Databases"<o:p></o:p></SPAN></FONT></P>
<P class=MsoPlainText><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:place w:st="on"><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Lot</SPAN></FONT></st1:place>'s of hands on practice, plenty of discussion...and lunch. <o:p></o:p></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">The </SPAN></FONT><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Instructor: Jay <st1:PersonName style="BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x; BACKGROUND-xPOSITION: left bottom" tabIndex=0 w:st="on">Burton</st1:PersonName><o:p></o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Fee: A modest $15. </SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> Seats still available so r</o:p></SPAN></FONT><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">egister now at: </SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">http://www.slocem.lib.oh.us<o:p></o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">Questions? Call or email Jay <st1:PersonName style="BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x; BACKGROUND-xPOSITION: left bottom" tabIndex=0 w:st="on">Burton</st1:PersonName> at the State Library. Phone<o:p></o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">614-466-5511 - email jburton@sloma.state.oh.us<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P></DIV><p>__________________________________________________<br>Do You Yahoo!?<br>Tired of spam? Yahoo! Mail has the best spam protection around <br>http://mail.yahoo.com
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