[OPLINLIST] Libraries That IMPACT! Workshop in Blue Ash

[SWON Libraries]

*This announcement has been posted to several lists.  Our apologies for 
any duplication.
****************************************************************************

Please forward to all interested parties.

*


  Libraries That IMPACT!
  <http://www.swonlibraries.org/register?a=formreg&id=1243&rate=cost3&sponsor=SouthWest%20Ohio%20and%20Neighboring%20Libraries&addattendee=Y>


      Date

Tuesday, January 15th, 2008


      Time

9:00 a.m. - 12:30 p.m.


      Location

SWON Libraries Office


      Speaker(s)

*Bill Young,MBA* is an excellent resource for libraries who want to 
increase the performance and effectiveness of their most valuable asset, 
their people.

As an educator, trainer, and successful entrepreneur for over 25 years, 
Bill can help you move your library personnel towards your desired goals.

Bill has trained library staff throughout Ohio, West Virginia, and the 
Kentucky areas. He is a frequent speaker at the Ohio Library Council's 
annual and semi-annual conventions, as well as at Training at OLC and 
regional library associations.

In addition, Bill is a faculty member at Indiana Wesleyan University and 
the University of Phoenix, teaching leadership & organizational 
behavior, change management, and public relations. You get "cutting 
edge" and up-to-date information in the areas of human development with 
Bill.


      Description

This power-packed workshop was created after years of working with 
libraries, carefully addressing their most common challenges. The goal 
is to become a library that positively impacts its employees, customers, 
and community at large. We address this by focusing on the following 
elements of personnel behavior:

*Imagine new paradigms.* Dealing with change, re-evaluating 
relationships, and better understanding of other people begins with 
"paradigm shifts" and looking at things in a different manner. We focus 
on old habits and work on developing new, more effective ones.

*Manage relationships.* The key to workplace morale, great customer 
service, and effective teamwork begins with our ability to create and 
nurture good relationships with other people. This is an essential part 
of leadership in the library as well. In this program we address how to 
improve the overall quality of relationship development.

*Proficient communications.* All libraries can use an enhanced level of 
communications, particularly between mains and branches, managers and 
subordinates, staff and customers. We explore the basics of effective 
communication, with a detailed emphasis to the barriers to communication 
that exist in the library culture and how to overcome them.

*Accept responsibility.* The key to effectiveness lies in the ability to 
accept responsibility for our own actions. We discuss how to recognize 
when we fall into "victim" status, and how accepting responsibility, not 
blame, is actually a liberating and beneficial concept, not only to the 
library, but personally as well.

*Criticize productively.* Most of us are poor critics, and don't even 
realize it. This has a devastating effect on morale. Learning the art of 
"productive" criticism is introduced, as well as techniques to maturely 
and gracefully accept criticism from other people.

*Teamwork through leadership.* Working as a team is the key to library 
effectiveness. Successful team dynamics requires tolerance, conflict 
management and empathetic leadership. This program introduces 
easy-to-understand methods to better team dynamics and leadership functions.

This program was designed to help libraries deal with the following 
challenges:

- Main libraries and branches having communication problems. Branches 
following their own sets of rules.
- Library is "compartmentalized" with the existence of segregate cliques 
and groups.
- The slightest mention of change ignites behavior ranging from apathy 
to insurrection.
- Teams and groups are not as cohesive as they should be.
- Criticism is a problem and overall morale is somewhat low.


      Meal

Continental breakfast and light snacks will be provided.


      Contributing Member of SWON Libraries

$45


      Friend of SWON Libraries

$45


      Contributing Member of NEO-RLS, NORWELD, or SERLS

$45


      Other

$55

The deadline to register is Monday, January 14th, 2008



-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mail.oplin.org/mailman/private/oplinlist/attachments/20071210/7646e264/attachment.html