[OPLINLIST] KnowItNow24x7 Transcripts of the Month Online

[Donald Boozer]

Two exemplary KnowItNow24x7 transcripts for August are now posted online on the Quality Assurance Committee for KnowItNow24x7 (QuACK) blog at http://provider.knowitnow.org/node/461 . Congratulations to ad.Suzanne (AfterDark) and librarian176 (Massillon Public Library)! As always, everyone's contribution to Ohio's statewide online reference service is greatly appreciated. The QuACK members have not attempted to do a comprehensive review of all transcripts but have chosen examples of excellent work in order to congratulate and to learn from them.

We welcome your comments on the transcripts and blog, especially if you find the transcripts helpful in your reference work (whether virtual or face-to-face). Feel free to email the QuACK Chairperson, Cheryl Lubow, at CLUBOW at sloma.state.oh.us or, if you are a current provider, post to the blog.

Sincerely,
QuACK

posted by
Donald Boozer
KnowItNow24x7 Coordinator
Cleveland Public Library
Automation Department
325 Superior Avenue East
Cleveland, OH 44114
216-623-2960 (Work)
216-623-7120 (Fax)
dboozer at cpl.org
http://www.knowitnow.org