[OPLINLIST] [OPLINTECH] Ancestry Outage

[Karl Jendretzky]

All,

This isn't really much of an update, but I wanted to pass it along so that nobody thinks Ancestry has been forgotten. As of 1:30pm Proquest says...

"Yes, Ancestry is down. The problem is being addressed, however there is no ETA at this time. Customers will be sent notification when it is back up and running. We apologize for the inconvenience."

This is a major outage affecting more than just the libraries, so there's no chance of it being overlooked.

Karl Jendretzky
Technology Manager
Ohio Public Library Information Network
jendreka at oplin.org
(614) 728-1515 

----- Original Message -----
From: "Karl Jendretzky" <jendreka at oplin.org>
To: "oplinlist" <oplinlist at lists.oplin.org>, "oplintech" <oplintech at lists.oplin.org>
Sent: Tuesday, June 17, 2014 10:22:55 AM
Subject: [OPLINTECH] Ancestry Outage

All,

Access to Ancestry is currently down.

We're opening a ticket with them, but it looks to me like they've accidentally deleted their "www" A record, so I'm sure they're already very aware of the situation.

No ETR yet.

Karl Jendretzky
Technology Manager
Ohio Public Library Information Network
jendreka at oplin.org
(614) 728-1515 

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