[OPLINLIST] LearningExpress new accounts problem

[Stephen Hedges]

Just received the following from LearningExpress:

"We have reset the account. Please clear your cookies and your cache and try again. If this still does not work try using a different browser."


----- Original Message -----
> From: "Stephen Hedges" <hedgesst at oplin.org>
> To: oplinupdates at lists.oplin.org
> Cc: "OPLINTECH" <oplintech at lists.oplin.org>, "OPLINLIST" <oplinlist at lists.oplin.org>
> Sent: Monday, June 30, 2014 11:34:33 AM
> Subject: LearningExpress new accounts problem
> 
> People trying to set up new accounts in LearningExpress Library version 3 are
> getting an error message saying "your institution subscription is inactive."
> Both OPLIN and INFOhio reported this problem to LearningExpress shortly
> after 8:00 this morning, but have not yet received any information back from
> LearningExpress. Presumably this technical problem is related to the closing
> of all LearningExpress Library version 2 accounts, scheduled for the end of
> today.
> 
> Stephen
> --
> Stephen Hedges, Director
> Ohio Public Library Information Network (OPLIN)
> 2323 W. Fifth Ave., Suite 130, Columbus, OH 43204
> 614-728-5250  ::  hedgesst at oplin.org
>