[OPLINLIST] Explore essential new skills with OhioNET’s Cultivating Connections series

[Shelly Miller]

Please excuse cross-postings.

Now more than ever, libraries of all types and sizes are seeking ways to cooperate and collaborate to provide quality services and resources for the diverse communities they serve.  OhioNET’s new CE series, Cultivating Connections, explores topics ranging from “soft” skills like customer service and effective communication techniques to new data-driven skills that can help employees at all levels do just that.  These webinars listed below are designed to help library staff to foster positive and valuable connections—with end users, with stakeholders, and with colleagues.

Building Blocks of Interpersonal Communication<http://www.ohionet.org/civicrm/event/info?id=338&reset=1>
Discuss the most common communication tasks—explaining, questioning, listening, and reflecting—and how to assess and develop your skills.
Wednesday, July 20th, 3:30 PM to 4:30 PM, Live ONLINE
Presenter: Dr. Miriam Matteson, Kent State University

FREE Series--Introduction to Tableau: A Data-Visualization Tool for Ohio Librarians*
This four-part webinar series will provide a practical introduction to Tableau Public, a free data-visualization software that offers libraries the ability to leverage large sources of data and create dynamic data visualizations.
*This free series is supported by the State Library of Ohio with federal funds from the Institute of Museum and Library Services.
Session 1<http://www.ohionet.org/civicrm/event/info?reset=1&id=347> – Wednesday, July 13th, 1:00 PM to 3:30 PM, Live ONLINE
Get started by learning to connect to data sources, identify components and tools available, and create and format a simple visualization.
Session 2<http://www.ohionet.org/civicrm/event/info?reset=1&id=348> – Wednesday, July 27th, 1:00 PM to 3:30 PM, Live ONLINE
Take the next steps with Tableau by learning to sort, group and filter to more effectively present information.
Session 3<http://www.ohionet.org/civicrm/event/info?reset=1&id=349> – Wednesday, Aug. 3rd, 1:00 PM to 3:30 PM, Live ONLINE
Explore the variety of directions you can take your data through specialty graphs like tree maps and word clouds. Learn how to spot trends and create interactive dashboards.
Session 4<http://www.ohionet.org/civicrm/event/info?reset=1&id=350> – Wednesday, Aug. 10th, 1:00 PM to 3:30 PM, Live ONLINE
Share your results, questions, and best practices and get answers and feedback from the training team.

Become a Trusted Librarian: Tactics and Service Models that Build Relationships<http://www.ohionet.org/civicrm/event/info?id=346&reset=1>
Drawing on her experience working in public, corporate and (now) academic libraries, our presenter offers a unique perspective to help attendees explore service models and trust-building techniques to build relationships with patrons that will return time and again.
Monday, Sept. 26th, 2:00 PM to 3:00 PM, Live ONLINE
Presenter: Tina Franks, The Ohio State University Libraries

Looking for more?  Head to our Training Calendar<http://www.ohionet.org/Training_Calendar> for a full listing of all our upcoming CE events

Don’t forget!  Employees of Premium Level OhioNET members can attend our in-house webinars and workshops for free.  Not sure what membership level your library maintains? Select your employer from the Organization list on the registration page and your member level will automatically be populated on the form.  If you find yourself with questions, contact us<mailto:ohionet at ohionet.org>--we’re happy to help!

If you find yourself with questions about any of OhioNET’s CE offerings, please contact…
Shelly S. Miller
Continuing Education Coordinator
OhioNET | 1500 West Lane Avenue | Columbus, OH 43221-3975
(800) 686-8975 x37  |  shellym at ohionet.org<mailto:shellym at ohionet.org>
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