[OPLINLIST] OPEN POSITION - IT, Technology Trainer/Computer Technician

[Christine Reda]

EMPLOYMENT OPPORTUNITY

Application Deadline:  Position will be advertised until filled,
applications received by Friday, February 2, 2018, will receive first
consideration.


Position Title:


Technology Trainer/ Computer Technician

Classification:

Professional Staff

Rate of Pay:

$36,088.00

Hours /FLSA status:

40, FT, Regular, non-exempt, Works a varied schedule of mornings,
afternoons, one to two evenings a week, weekend rotation

Location:

Based at Administrative Center

Reports to:

IT Manager

Staff Supervised:

None



*Position Summary:*   The Technology Trainer / Computer Technician develops
and creates written instructions and performs in-person training for
Sirsi/Workflows/Enterprise/new technologies to staff and patrons.  Works
with the Assistant Director and IT Manager to develop, create and execute
technology-related programming for patrons and staff system-wide.  Works
closely with adult services staff to ensure consistent technology
programming is available to all branches and equally is scheduled.  Works
with Clevnet on Sirsi/Workflows implementation and updates.  Works closely
with staff to help troubleshoot complex Sirsi/Workflows related issues.
Able to operate KACE hardware to perform software updates and imaged
installations.  Shares the responsibility to establish vendor accounts,
request quotes.  Performs a variety of Help Desk duties by providing direct
troubleshooting assistance to library staff and resolving technical
problems remotely or on-site.  Adapts to evolving technologies and new
software.  May travel/work at any of 7 GCPL library locations as required.



*Essential Job Functions:*  *This list is illustrative, but not exhaustive
for this position*.

·         Works with The IT Manager and Assistant director to create and
execute technology-related programming for staff and patrons

·         Develops and creates materials for GCPL staff/patrons to train
them on new software, apps, hardware and feature enhancements.

·         Works at all GCPL branches reference desks as needed

·         Trains GCPL staff on Sirsi Workflows software and maintains a
working knowledge of updates and feature enhancements.

·         Trains GCPL staff and patrons on the GCPL Catalog/Enterprise and
maintains a working knowledge of updates and feature enhancements.

·         Works with GCPL staff and Clevnet to resolve issues pertaining to
Sirsi/Workflows

·         Works with Clevnet on the implementation and updates of
Sirsi/Workflows and related software.

·         Provides help desk support and troubleshooting.

·         Ability to build, configure, maintain and troubleshoot complex
hardware and software problems such as Genealogy and Business Office
workstations.

·         Restore computer hardware to working order within a satisfactory
time frame.

·         Ability to install, network, repair, and maintain hardware and
software as required

·         Able to configure printers and troubleshoot related issues.

·         Maintains good communication with staff and patrons about the
status of issues by phone and/or using Help Desk tickets and email.

·         Provides timely service and technical assistance to Library staff
and patrons on all library PC equipment and software.

·         Works with Clevnet staff to troubleshoot Network, VOIP,
Workflows, and Catalog related issues

·         Ability to use Kace hardware to perform software updates and
imaged installations.

·         Continues to develop and share knowledge and skills through
appropriate meetings, conferences and workshops for cross-training, and
professional and technical development.

·         Maintains awareness of developments in the IT field and makes
recommendations.

·         Shares the responsibility to obtain quotes and place orders for
equipment and supplies.

·         Other duties as assigned



*Minimum Knowledge, Skills, Abilities and Other Characteristics:*

·         Substantial working knowledge of and experience with PC’s,
operating systems, integrated library systems and related peripherals.

·         High level of expertise resolving routine and complex PC
problems.

·         General knowledge of the library and literature.

·         Able to work with people of all ages including staff, volunteers,
and the general public.

·         Ability to teach adult learners in both the classroom setting and
one-on-one

·         Effective oral and written communication skills, excellent
customer service skills.

·         Able to work accurately and independently with minimum
supervision and have dependable work habits.



*Minimum Education, Experience, and Licensing Requirements:*

·         Bachelor’s Degree required, MLIS preferred.

·         A+ certification or three years relevant experience required.

·         Valid driver’s license and proof of auto insurance required.



*Physical Requirements:*

·         Able to lift 50 lbs. and move equipment in and out of buildings
and vehicles.

·         Ability to crawl, bend, stretch, walk and or kneel in order to
wire and install equipment.

·         Able to use hands and fingers, grasp, handle, feel, or operate
objects, tools or controls-including computers, phones and office
equipment.

·         Able to read computer screens and print material.



If interested provide: Resume, work references and Geauga County Public
Library application.

Application available online at:
http://divi.geaugalibrary.net/28458-2/career-opportunities/

Apply Online:     *GCPL.recruiting at geaugalibrary.info
<GCPL.recruiting at geaugalibrary.info>*

Geauga County Public Library – Administrative Center

12701 Ravenwood Drive, Chardon, OH 44024


*Christine Reda, SPHR-SCP*
HR Coordinator
Geauga County Public Library
Administration Center
12701 Ravenwood Drive
Chardon, OH  44024
440-286-6811 x2532
440-286-1356 FAX
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20180108/59fe33de/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: GCPL Logo horizontal color no gradient.png
Type: image/png
Size: 174642 bytes
Desc: not available
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20180108/59fe33de/attachment-0001.png>