[OPLINLIST] Patron Counters

[Technology Coordinator]

Susan,

We have used SenSource and are happy with their service. There is a bit of
back and forth to configure which was understandable but once configured it
works as advertised. The few times we have called for service they were
prompt and got back with us in a timely manner.

Thank you,
Mark

Mark Sanzotta | Technology Coordinator

Ashtabula County District Library

4335 Park Ave, Ashtabula, OH 44004

440.990.2339 (office)

Ashtabula Branch 440.997.9341 | Geneva Branch 440.466.4521

www.acdl.info

Gather, Read, Discover, Transform


On Fri, Nov 1, 2019 at 12:39 PM Chad Neeper via OPLINLIST <
oplinlist at lists.oplin.org> wrote:

> Susan,
>
> SenSource, Inc. is a Youngstown, OH company that many years ago installed
> a simple infrared beam people counter in one of the libraries I work with.
> The library had a good experience with the product/company and so two or
> three years ago had the same company replace their ancient counter with a
> modern overhead counter that is capable of handling entire groups of people
> entering the library at the same time. To the best of my knowledge,
> the library continues to be happy with SenSource and seems happy with the
> newer counter.
>
> Unrelated, another library I work with is also in the process of having
> SenSource install an overhead counter. (Too early in the process to report
> satisfaction with anything other than the sales team at this point.)
>
> I have no personal experience or relationship with the company and YMMV,
> but here's their URL:
> https://www.sensourceinc.com/
>
> ______________________________
> *Chad Neeper*
> Senior Systems Engineer
>
> *Level 9 Networks*
> 740-548-8070 (voice)
> 866-214-6607 (fax)
>
> *Full IT/Computer consulting services -- Specialized in public libraries*
>
>
> On Fri, Nov 1, 2019 at 11:51 AM Susan Randolph via OPLINLIST <
> oplinlist at lists.oplin.org> wrote:
>
>> Do you use electronic patron counters at the front entrance of your
>> library?  If so what brand do you use?  Does it count both adult and
>> children?  Does it count each person if multiple people walk through at the
>> same time?
>>  Thank you for any information or suggestions you may give.
>>
>> Susan Randolph, CPLS
>>
>> Circulation Manager
>>
>> Dr. Samuel L Bossard Memorial Library
>>
>> 7 Spruce Street
>>
>> Gallipolis, Ohio  45631
>>
>> 740-446-7323
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