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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><b><span style='font-size:18.0pt;color:#7030A0'>Only an hour out of your day to better serve your patrons!<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:18.0pt;color:#7030A0'>It’s not too late to register!</span></b><o:p></o:p></p><table class=MsoNormalTable border=0 cellpadding=0><tr><td width="80%" style='width:80.0%;padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>E-Government Series: <br>Hey Librarian How do I ...FIND Social Security, Medicare and Related Services</span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></td><td width=175 style='width:131.25pt;padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal align=right style='text-align:right'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><a href="http://www.neo-rls.org/ce/emailevent.cfm?ID=2016"><span style='color:black'>Tell a colleague</span></a></span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'> <o:p></o:p></span></p></td></tr><tr><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Program Date: </span></b><b><span style='font-size:16.0pt;font-family:"Arial","sans-serif";color:#7030A0'>This Wednesday, November 16th</span></b><b><span style='font-size:16.0pt;font-family:"Arial","sans-serif";color:black'> </span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></td><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'></td></tr><tr><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Program Time: </span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>10:00 a.m. - 11:00 a.m.</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></td><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'></td></tr><tr><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Speaker: </span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><br><b>Diane Kovacs</b>, is President of Kovacs Consulting - Internet & Web Training. She has more than 15 years of experience as a Web Teacher and Consultant. Diane has been designing and teaching Web-based MLA Approved CE Courses since 2001. She also designs and teaches Web-based courses for UIUC GSLIS LEEP, the ACRL, and other organizations. </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></td><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'></td></tr><tr><td colspan=2 style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Program Description:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><br>Help your customers discover answers to question like: How much social security they've contributed over the years? When they’ll be eligible for social security retirement? What it takes to qualify for social security disability? What does Medicare really mean and who qualifies? How do you know what is covered by Medicare? Find answers you can share with your customers in this very practical hour.</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'> <o:p></o:p></span></p></td></tr><tr><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Meals:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> No meal is included in this workshop </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></td><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'></td></tr><tr><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Audience: </span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Adult Services/Reference Staff</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></td><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'></td></tr><tr><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Contact Hours: </span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>1.0</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></td><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'></td></tr><tr><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Member Cost:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> $ 20.00 <a href="http://www.neo-rls.org/ce/eventregister.cfm?ID=2016&title=E-Government%20Series:%20%20%3cbr%3eHey%20Librarian%20How%20do%20I%20...FIND%20Social%20Security,%20Medicare%20and%20Related%20Services&action=new&class=Member"><span style='color:black'>[Register]</span></a><br> </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><br> <o:p></o:p></span></p></td><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'></td></tr><tr><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Non-Member Cost:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>$ 40.00 <a href="http://www.neo-rls.org/ce/eventregister.cfm?ID=2016&title=E-Government%20Series:%20%20%3cbr%3eHey%20Librarian%20How%20do%20I%20...FIND%20Social%20Security,%20Medicare%20and%20Related%20Services&class=NonMember&action=new"><span style='color:black'>[Register]</span></a><br> </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></td><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'></td></tr><tr><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Location:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><br></span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#000099'>Online Training</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#000099'> via Adobe Connect</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><br>Instructions for accessing the online workshop will<br>be e-mail to you prior to the start of the session </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p></td><td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'></td></tr></table><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Melissa Lattanzi, Senior Continuing Education Specialist<br><a href="mailto:lattanzm@neo-rls.org"><span style='color:blue'>lattanzm@neo-rls.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://www.neo-rls.org/"><span style='color:blue'>http://www.neo-rls.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Northeast Ohio Regional Library System</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>4445 Mahoning Ave. NW</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Warren, OH 44483</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>330-847-7744</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>ext. 12<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><img border=0 width=155 height=155 id="Picture_x0020_1" src="cid:image001.gif@01CCA2C8.B26DF010" alt=NEOsmall></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>