<font><font face="georgia,serif">We charge $1.00 per ILL for searching and processing. We were having a big problem with people getting many ILLs and not picking them up. This solved the problem.<br clear="all"></font></font><font face="garamond, serif" size="4"><div>
<span style="font-weight:800"><br></span></div></font>Thanks, <div>Susan</div><div><br></div><div>Susan F. Corl<br>Head of Reference and Collection Services<br>Holmes County District Public Library<br>3102 Glen Dr.<br>Millersburg, OH 44654<br>
330-674-5972 ext. 227<br><br><span style="border-collapse:collapse;font-family:arial,sans-serif;font-size:13px"><span style="border-collapse:separate;font-family:'Times New Roman';font-size:medium"><span style="font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10pt">"A library is not a luxury but one of the necessities of life."</span><br>
<span style="font-family:Verdana,Arial,Helvetica,sans-serif;font-size:10pt">Henry Ward Beecher</span><span><br><br><span style="border-collapse:collapse;font-family:arial,sans-serif;font-size:13px"><i><b>This message and any response to it may constitute a public record and thus may be publicly available to anyone who requests it.</b></i></span></span></span></span></div>
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<br><br><div class="gmail_quote">On Thu, Feb 2, 2012 at 4:18 PM, Marilynn Clodfelder <span dir="ltr"><<a href="mailto:MLCella@wcpl.lib.oh.us">MLCella@wcpl.lib.oh.us</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div dir="ltr"><font color="#000000" face="Tahoma">I am doing research on how many libraries currently charge patrons for ILLs especially ILLs that they request but do not pick up. I saw a post from 2004 stating that 3 libraries responded that they
charge anywhere from $1-$3 for an ILL that is not picked up. I am wondering if this number has increased or not. Please let me know your policies for ILLs. Thanks</font></div><span class="HOEnZb"><font color="#888888">
<div dir="ltr"><font face="tahoma"></font> </div>
<div dir="ltr"><font face="tahoma">Marilynn Clodfelder</font></div>
<div dir="ltr"><font face="tahoma">Reference Specialist</font></div>
<div dir="ltr"><font face="tahoma">Washington-Centerville Public Library</font></div>
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