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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><i>Sent on behalf of the State Library. Please excuse multiple postings.<o:p></o:p></i></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This is a final reminder about the transition to the new statewide delivery vendor that is happening this weekend. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We are aware that some of you have recently experienced inconsistent delivery service and in some cases the incoming bag deliveries have been low in volume. We have communicated with Priority Dispatch to expect accumulations of bags at the US Cargo hubs as well as at some of the library sites. Priority Dispatch is addressing this situation with dual sortation sites at their hubs as well as other contingency plans to pick up and re-route these items as quickly as possible.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We appreciate your patience and cooperation to allow Priority Dispatch the opportunity to address these issues. There may be instances where Priority Dispatch may have to clear out backlogs through several delivery cycles to stabilize the system and develop these routine cycles.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Also, to address concerns regarding lost items prior to the transition: <o:p></o:p></p><p class=MsoNormal>We do know that a number of locations have either loaned or requested items that have not arrived at your location or the destination. If missing items have not shown up at your location by May 1st, please compile a list of missing materials so a claim can be sent to U.S. Cargo to recover the cost of the missing items.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Once again, we value your patience and cooperation as we collectively work through this migration to the new vendor.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Please contact me directly at <a href="mailto:supdegra@library.ohio.gov">supdegra@library.ohio.gov</a> with questions or if you need additional information.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thank you,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Steve Updegraff, Head of Transport & Facility Services<o:p></o:p></p><p class=MsoNormal>State Library of Ohio<o:p></o:p></p><p class=MsoNormal>274 East 1st Ave.<o:p></o:p></p><p class=MsoNormal>Columbus, Ohio 43201<o:p></o:p></p><p class=MsoNormal>Phone: 614-728-9573<o:p></o:p></p><p class=MsoNormal>Fax: 614-995-1081<o:p></o:p></p><p class=MsoNormal><a href="http://www.library.ohio.gov">http://www.library.ohio.gov</a> <o:p></o:p></p><p class=MsoNormal>"The State Library of Ohio provides services and<o:p></o:p></p><p class=MsoNormal>resources to assist state government and libraries<o:p></o:p></p><p class=MsoNormal>in providing the best service to all."<o:p></o:p></p></div></body></html>