<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=3><FONT face="Times New Roman">Ereader procedures, changing hours notices, new revenue generating policies, constant change requires constant communication with customers and staff! </FONT></FONT></DIV>
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=3><FONT face="Times New Roman">Learn best practices in business writing and communication skills through this 2 day workshop, "Crisp Communications". </FONT></FONT></DIV>
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=3><FONT face="Times New Roman">Build up these skills, valued anywhere, but presented especially for a library environment!<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></FONT></DIV>
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=3><FONT face="Times New Roman">CRN 15173 / LIS - 50693 - 003<o:p></o:p></FONT></FONT></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=3><FONT face="Times New Roman">CRISP COMMUNICATIONS: PRODUCING CLEAR/CONCISE POLICIES/PROCEDURES<o:p></o:p></FONT></FONT></DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=3><FONT face="Times New Roman">9:00-430pm - Friday and Saturday 06/08/12-06/09/12<o:p></o:p></FONT></FONT></DIV>
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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><A href="http://www.kent.edu/cde/workshops/credit/summer-libraryscience-workshops.cfm"><FONT color=#800080 size=3 face="Times New Roman">http://www.kent.edu/cde/workshops/credit/summer-libraryscience-workshops.cfm</FONT></A><o:p></o:p></DIV></td></tr></table>