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<p class=MsoNormal>Hi everyone,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We are reexamining our procedures for charging patrons for
damaged (especially partially damaged) items. We want to create some
guidelines to help with consistency across our 10 libraries. Would any of
you be willing to share the criteria you use to determine at what point an item
is “too damaged” and must be paid for by the patron? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks very much,<o:p></o:p></p>
<p class=MsoNormal>Lynn<br>
<br>
<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>><o:p> </o:p></p>
<p class=MsoNormal>Lynn Baird, Circulation Services Supervisor<o:p></o:p></p>
<p class=MsoNormal>Clermont County Public Library<o:p></o:p></p>
<p class=MsoNormal>Circulation Services<o:p></o:p></p>
<p class=MsoNormal>2548 US Route 50, PO Box 875, Owensville OH 45160<o:p></o:p></p>
<p class=MsoNormal>v: 513-735-7155 f: 513-735-7140<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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