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<p>A couple of quick questions:</p>
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<p>How long does your library keep a patron's record if they have fines attached to it? For those who keep the records "forever", what's the reasoning (other than the obvious, 'We want our stuff back' or 'Because they owe it')?</p>
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<p>Within our consortium, I'm finding many records who haven't used their cards in 15+ years, but have 20 cents in fines from a book checked out in 1986. I'm just wondering why keep this record for so long when the patron may be deceased/moved/still upset about
their 20 cent fine from 1986/etc.</p>
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<p>Thanks!</p>
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<p>James Nagy</p>
<p>Circulation Services Manager</p>
<p>Massillon Public Library</p>
<p>208 Lincoln Way E</p>
<p>Massillon, OH 44646</p>
<p>330-832-9831 x332</p>
<p>330-830-2182 (Fax)</p>
<p><a href="mailto:nagyja@massillonlibrary.org">nagyja@massillonlibrary.org</a><a></a><a></a><a href="mailto:nagyja@massillonlibrary.org"></a></p>
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<p>“If you don’t like change, you’re going to like irrelevance even less.” - General Eric Shinseki, retired Chief of Staff, U. S. Army</p>
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