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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Our library has offered this for some time now. We charge $1 per page to fax but $0.50 per document to scan and email. Just as in Joe’s case, our copier doesn’t offer a scan to USB option but it does scan to email.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>We’ve found that having the 50 cent price point accomplishes two things: <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='color:#1F497D'><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>It encourages patrons to switch from fax to email (especially for very large documents – the cost savings is tremendous)<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='color:#1F497D'><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>This in turn greatly reduces staff involvement. A 50 page document can take upwards of 30 minutes to fax. The same document might only take 30 seconds if it’s scanned and emailed.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>If we had a tech solution in place that would allow self-service scanning, we might offer that at no charge. It would depend on if the other coin-op options available on that machine paid for maintenance costs or not.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>Paris Robertson<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Technology Coordinator<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Upper Sandusky Community Library<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>TEL 419-294-1345<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>FAX 419.294.4499<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>EMAIL <a href="mailto:robertpa@oplin.org"><span style='color:blue'>robertpa@oplin.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>WEB <a href="http://www.upper-sandusky.lib.oh.us/"><span style='color:blue'>http://www.upper-sandusky.lib.oh.us/</span></a> <o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> oplinlist-bounces@lists.oplin.org [mailto:oplinlist-bounces@lists.oplin.org] <b>On Behalf Of </b>Joe<br><b>Sent:</b> Wednesday, August 28, 2013 1:33 PM<br><b>To:</b> oplinlist@lists.oplin.org<br><b>Subject:</b> Re: [OPLINLIST] Document scanning service<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>We are about to start offering a "scan & email" service to patrons at a cost of $1 per email sent. We will use our public copier to scan the item in and email it as an attachment to the address of their choice. We envision this being something that the staff do from start to finish for the patron. <br>One reason for doing it this way is that their are no USB ports or other straightforward ways for the patron to save their document locally. Additionally, I'm convinced that many of the people who will use this service would have needed staff help anyway if we'd tried to cut them loose on something like our copier on a self service basis anyway, so it will go smoother if we plan to do it for them from the start. <br><br>Our charging is based purely on the fact that this will take staff time. If we had a self-service device (that most people could use without help), my preference would be to not charge for the service. <br>I'm not sure why the vendor cares whether you charge for this service or not.. The only reason I can think of as to why he or she cares is that someplace like a fedex/kinkos does charge for this kind of service.. <br><br>Joe<br> <br><br><o:p></o:p></p><pre>Joseph Knueven<o:p></o:p></pre><pre>Director<o:p></o:p></pre><pre>Germantown Public Library<o:p></o:p></pre><pre>51 N. Plum St.<o:p></o:p></pre><pre>Germantown, OH 45327<o:p></o:p></pre><pre>937-855-4001<o:p></o:p></pre><pre><a href="mailto:knuevejo@oplin.org">knuevejo@oplin.org</a><o:p></o:p></pre><p class=MsoNormal>On 8/28/2013 1:02 PM, <a href="mailto:sallen@worthingtonlibraries.org">sallen@worthingtonlibraries.org</a> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal><span style='color:#1F497D'>Hi Jessica,</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>We have ScannX Book ScanCenters at two of our locations and are going to add one to our third location soon. We charge for faxes, but not for scanning. Our reason for charging for faxes is to recover the costs we incur for the fax fees. Since we aren’t being assessed a fee for scanning we decided there was no need to charge a fee to the patrons to scan. </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal>Susan Allen<br>Director of Technology Services<br><br><span style='font-size:10.0pt'>Find <b>yourself</b> here. <br><a href="http://www.worthingtonlibraries.org/">www.worthingtonlibraries.org</a><br><br><img border=0 width=72 height=62 id="Picture_x0020_1" src="cid:image002.jpg@01CEA3F5.D9EFCED0" alt="Description: Description: Description:
cid:3333454742_1542803"><br><br>820 High St.<br>Worthington, OH 43085<br>614-807-2614 </span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:10.0pt;color:#1F497D'>Five-Star Library</span></b><span style='font-size:10.0pt;color:#1F497D'> | </span><span style='color:#1F497D'><a href="http://www.worthingtonlibraries.org/starlibrary"><span style='font-size:10.0pt'>http://www.worthingtonlibraries.org/starlibrary</span></a></span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:oplinlist-bounces@lists.oplin.org">oplinlist-bounces@lists.oplin.org</a> [<a href="mailto:oplinlist-bounces@lists.oplin.org">mailto:oplinlist-bounces@lists.oplin.org</a>] <b>On Behalf Of </b>Jessica D. Dooley<br><b>Sent:</b> Wednesday, August 28, 2013 12:58 PM<br><b>To:</b> <a href="mailto:oplinlist@lists.oplin.org">oplinlist@lists.oplin.org</a><br><b>Subject:</b> [OPLINLIST] Document scanning service</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Would you share your opinions and practices about charging patrons for document scanning? If your library provides the public with self-serve document scanning, is it free, or do you charge? We currently provide document scanning (to USB only) free of charge, via our coin-op managed public copiers. We’re planning to make the switch to a Book Scan center, that offers copying/faxing/scanning/printing, all in one unit. Our vendor would like us to charge for scanning, just as for the other services, but I’m not entirely comfortable charging for an ephemeral service. Are any libraries currently charging patrons for scanning?<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Thanks for your feedback,<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Jessica D. Dooley<o:p></o:p></p><p class=MsoNormal>IT Specialist<o:p></o:p></p><p class=MsoNormal>Adams County Public Library<o:p></o:p></p><p class=MsoNormal>157 High Street<o:p></o:p></p><p class=MsoNormal>Peebles, OH 45660<o:p></o:p></p><p class=MsoNormal>937-587-2085<o:p></o:p></p><p class=MsoNormal><a href="mailto:dooleyje@oplin.org">dooleyje@oplin.org</a><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br><br><o:p></o:p></span></p><pre>_______________________________________________<o:p></o:p></pre><pre>OPLINLIST mailing list -- <a href="mailto:OPLINLIST@lists.oplin.org">OPLINLIST@lists.oplin.org</a><o:p></o:p></pre><pre><a href="http://lists.oplin.org/mailman/listinfo/oplinlist">http://lists.oplin.org/mailman/listinfo/oplinlist</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre><a href="http://aboutbooks.info">http://aboutbooks.info</a> -- Search for author, title, subject... anything about books.<o:p></o:p></pre></blockquote><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p></div></body></html>