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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Please excuse multiple postings.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">NOTE: if you miss the live session, a recording will be posted on the UXConnect website within a few days. (Visit now and check out some of our previous presentations!)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://uxconnect.wordpress.com/">http://uxconnect.wordpress.com/</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">All the best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Flo<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><~>~<~>~<~>~<~>~<~>~<~>~<~>~<~>~<~>~<~>~<~>~<~><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Flo Cunningham<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Marketing Communications and Public Relations Specialist<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">School of Library and Information Science<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Kent State University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">330-672-0003<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:fcunning@kent.edu">fcunning@kent.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.kent.edu/slis">www.kent.edu/slis</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Facebook:
<a href="https://www.facebook.com/ksuslis">https://www.facebook.com/ksuslis</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Twitter:
<a href="https://twitter.com/#%21/KentStateSLIS" title="Kent State SLIS">@KentStateSLIS</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I have always imagined that Paradise will be a kind of library. -- Jorge Luis Borges</span></i><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> User Experience Design at Kent State University [mailto:UXD@LISTSERV.KENT.EDU]
<b>On Behalf Of </b>ROBINS, DAVID<br>
<b>Sent:</b> Monday, February 17, 2014 8:39 AM<br>
<b>To:</b> UXD@LISTSERV.KENT.EDU<br>
<b>Subject:</b> UXconnect webinar today at noon<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">H Everyone,<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">The UXconnect speaker series continues today at noon with a talk by Marianne Sweeny. You can attend via webex. The instructions to do so are here:<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><a href="http://uxconnect.wordpress.com/instructions-to-join-the-live-talk/">http://uxconnect.wordpress.com/instructions-to-join-the-live-talk/</a> <o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Here are the details of Marianne's talk:<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">The Age of Customer Discovery: Crossing Silos to Deliver Success<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">by Marianne Sweeny<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">February 17, 2014 at noon EDT<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Are you tired of projects that go off the rails and into Crazytown because you did not know something critical going in? Do cross-discipline projects
become more of a Hunger Game than the collaboration to deliver a cohesive experience? Then Soft System UX Discovery is for you. In this presentation, I will explore the issues that bog down UX projects: tools thinking vs. design thinking, system focus vs.
user focus. Next, I will explore Soft System Methodology (SSM). SSM was developed by computer scientist Peter Checkland in 1960 to integrate human factors into software design. The last section of the presentation will focus on SSM for UX with application
of core SSM principles to real-world UX design projects. Application of this flexible discovery model to projects of any size or nature will achieve a shared vision of success and project clarity at the outset of the project instead of as it develops.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">About Marianne:<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Marianne considers herself fortunate to be able to combine her passions for search and user experience as a Search Strategist at Portent, Inc. Springtime
finds her teaching Introduction to Information Retrieval at the University of Washington iSchool. Her aspiration is to regain her Google Adwords certification.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Hope you can attend,<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Dave<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">
<o:p></o:p></span></p>
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<div class="MsoNormal" align="center" style="text-align:center;background:white">
<span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">
<hr size="3" width="100%" align="center">
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">David B. Robins, Ph.D.<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Associate Professor<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Kent State University<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Information Architecture & Knowledge Management<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">P.O. Box 5190<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">310T Library<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Kent, OH 44242-0001<o:p></o:p></span></p>
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<div>
<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Phone: 330.672.5852<o:p></o:p></span></p>
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<div>
<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Fax: 330.672.2118<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><a href="mailto:drobins@kent.edu">drobins@kent.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><a href="http://davidrobins.slis.kent.edu/">http://davidrobins.slis.kent.edu/</a><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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