<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Century Gothic";
panose-1:2 11 5 2 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma",sans-serif;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma",sans-serif;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Century Gothic",sans-serif;
color:black;
font-weight:normal;
font-style:normal;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle21
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#0033CC;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0033CC">It has been quite a while ago, but the public library I worked for had its payphone removed because it wasn’t generating enough revenue for the phone company
to keep it. One staff member said “Oh get a bar phone” and then explained that many bars have a phone that you put a quarter in and make a call but it’s not a pay phone. It was located at the circulation desk and it wasn’t conducive to someone making a call
in order to have a long conversation. You couldn’t call it – only call out. You buy the phone and you empty it and keep the quarters. It worked out well for us.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0033CC"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> oplinlist-bounces@lists.oplin.org [mailto:oplinlist-bounces@lists.oplin.org]
<b>On Behalf Of </b>Jim Lack<br>
<b>Sent:</b> Wednesday, December 09, 2015 2:55 PM<br>
<b>To:</b> Knapp, Mandy <aknapp@library.ohio.gov>; OPLINTECH (OPLINTECH@lists.oplin.org) <OPLINTECH@lists.oplin.org>; 'OPLINList' (OPLINLIST@lists.oplin.org) <OPLINLIST@lists.oplin.org><br>
<b>Subject:</b> Re: [OPLINLIST] Payphone issues<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D">We provide a courtesy phone in our lobby and then limit the outbound calls to just the local area codes in our area. We disable the ability to dial 800 numbers. The greeter
then keeps an eye on how long people are on the phone.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">
<a href="mailto:oplintech-bounces@lists.oplin.org">oplintech-bounces@lists.oplin.org</a> [<a href="mailto:oplintech-bounces@lists.oplin.org">mailto:oplintech-bounces@lists.oplin.org</a>]
<b>On Behalf Of </b>Knapp, Mandy<br>
<b>Sent:</b> Wednesday, December 09, 2015 2:25 PM<br>
<b>To:</b> OPLINTECH (<a href="mailto:OPLINTECH@lists.oplin.org">OPLINTECH@lists.oplin.org</a>); 'OPLINList' (<a href="mailto:OPLINLIST@lists.oplin.org">OPLINLIST@lists.oplin.org</a>)<br>
<b>Subject:</b> [OPLINTECH] Payphone issues<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Hello all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">I hope this day finds you well. I was contacted by a library recently with an issue that I’ve sure others of you have faced: the payphone. This particular
payphone was </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">located in a branch that serves a lot of low income patrons, many of whom cannot afford their own phone. The library is trying to decide whether or not to keep the payphone
and wants to explore their options. What technology is your library using to assist patrons needed/wanting to make short voice calls?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Do you A)Let patrons use the library business phone B) Keep the payphone c) Provide a free courtesy phone C) Update to a new solution such as Skype or Google D)Provide
information about the <a href="http://www.lifelinesupport.org/ls/">Lifeline Free Phone program</a> E)Something I haven’t thought of?<span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">What advice would you give this library?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><img border="0" width="120" height="126" id="Picture_x0020_11" src="cid:image001.jpg@01D13294.AF4BE3F0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Mandy Knapp<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Library Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Tel: 614-466-1710<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Toll Free:800-686-1532 (Ohio Only)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Fax: 614-466-3584<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://library.ohio.gov"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">library.ohio.gov</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.facebook.com/StateLibraryOhio"><b><i><span style="font-size:13.5pt;color:black;text-decoration:none"><img border="0" width="30" height="30" id="Picture_x0020_7" src="cid:image002.png@01D13294.AF4BE3F0"></span></i></b></a><b><i><span style="font-size:13.5pt;color:black">
</span></i></b><a href="http://twitter.com/statelibohio" target="_blank"><b><i><span style="font-size:13.5pt;text-decoration:none"><img border="0" width="32" height="32" id="Picture_x0020_3" src="cid:image003.png@01D13294.AF4BE3F0" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;color:black"> </span></i></b><a href="http://library.ohio.gov/blog/" target="_blank"><b><i><span style="font-size:13.5pt;text-decoration:none"><img border="0" width="31" height="31" id="Picture_x0020_2" src="cid:image004.jpg@01D13294.AF4BE3F0" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;color:black"> </span></i></b><b><span style="font-size:13.5pt;color:black"> </span></b><a href="http://pinterest.com/stlibohio/"><b><span style="font-size:13.5pt;color:black;text-decoration:none"><img border="0" width="31" height="31" id="Picture_x0020_1" src="cid:image005.png@01D13294.AF4BE3F0"></span></b></a><b><span style="font-size:13.5pt;color:black"><br>
</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">
by telling us how a <br>
State Library service or resource helped <br>
you or your library.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</div>
</div>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="1"><br>
Please note that an e-mail message, or a portion thereof, may be releasable as a public record in accordance with Chapter 149 of the Ohio Revised Code.<br>
</font><br>
<hr>
<font face="Arial" color="Gray" size="1"><br>
Please note that an e-mail message, or a portion thereof, may be releasable as a public record in accordance with Chapter 149 of the Ohio Revised Code.<br>
</font>
</body>
</html>