<div dir="ltr"><div><div>We have a free courtesy phone that works fairly well. Patrons can only place local calls, and there's no limit on time. Patrons can't receive calls, only place them. The phone number on caller ID when you use the phone is the library's main number. Our phone is at the front of the library, so the noise can sometimes be a little bit distracting, but most patrons keep their voice pretty low. <br><br></div>I'd email Julie Miller (or administrative professional) if you have other questions: <a href="mailto:jmiller@delawarelibrary.org">jmiller@delawarelibrary.org</a>.<br><br><br></div><div>Mandy</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Dec 9, 2015 at 2:24 PM, Knapp, Mandy <span dir="ltr"><<a href="mailto:aknapp@library.ohio.gov" target="_blank">aknapp@library.ohio.gov</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">Hello all,<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">I hope this day finds you well. I was contacted by a library recently with an issue that I’ve sure others of you have faced: the payphone. This particular
payphone was </span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif"">located in a branch that serves a lot of low income patrons, many of whom cannot afford their own phone. The library is trying to decide whether or not to keep the
payphone and wants to explore their options. What technology is your library using to assist patrons needed/wanting to make short voice calls?
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif"">Do you A)Let patrons use the library business phone B) Keep the payphone c) Provide a free courtesy phone C) Update to a new solution such as Skype or Google D)Provide
information about the <a href="http://www.lifelinesupport.org/ls/" target="_blank">Lifeline Free Phone program</a> E)Something I haven’t thought of?</span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">What advice would you give this library?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">Best,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62"><img src="cid:image010.jpg@01D1328D.60CE85E0" border="0" height="126" width="120"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62">Mandy Knapp<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62">Library Consultant<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62">274 E. 1<sup>st</sup> Avenue<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62">Columbus, OH 43201<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62">Tel: <a href="tel:614-466-1710" value="+16144661710" target="_blank">614-466-1710</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62">Toll Free:<a href="tel:800-686-1532" value="+18006861532" target="_blank">800-686-1532</a> (Ohio Only)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62">Fax: <a href="tel:614-466-3584" value="+16144663584" target="_blank">614-466-3584</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="http://library.ohio.gov" target="_blank"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif"">library.ohio.gov</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><a href="https://www.facebook.com/StateLibraryOhio" target="_blank"><b><i><span style="font-size:13.5pt;color:black;text-decoration:none"><img src="cid:image011.png@01D1328D.60CE85E0" border="0" height="30" width="30"></span></i></b></a><b><i><span style="font-size:13.5pt;color:black">
</span></i></b><a href="http://twitter.com/statelibohio" target="_blank"><b><i><span style="font-size:13.5pt;text-decoration:none"><img src="cid:image005.png@01D1328C.EC4AF280" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page" border="0" height="32" width="32"></span></i></b></a><b><i><span style="font-size:13.5pt;color:black"> </span></i></b><a href="http://library.ohio.gov/blog/" target="_blank"><b><i><span style="font-size:13.5pt;text-decoration:none"><img src="cid:image012.jpg@01D1328D.60CE85E0" alt="Description: Blog logo - Links to the State Library of Ohio's blog" border="0" height="31" width="31"></span></i></b></a><b><i><span style="font-size:13.5pt;color:black"> </span></i></b><b><span style="font-size:13.5pt;color:black"> </span></b><a href="http://pinterest.com/stlibohio/" target="_blank"><b><span style="font-size:13.5pt;color:black;text-decoration:none"><img src="cid:image013.png@01D1328D.60CE85E0" border="0" height="31" width="31"></span></b></a><b><span style="font-size:13.5pt;color:black"><br>
</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="http://library.ohio.gov/state-librarian/share-your-story" target="_blank"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif"">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62">
by </span><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002e62">telling us how a
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State Library service or resource helped <br>
you or your library.</span><span style="color:black"><u></u><u></u></span></p>
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<a href="http://aboutbooks.info" rel="noreferrer" target="_blank">http://aboutbooks.info</a> -- Search for author, title, subject... anything about books.<br></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature"><div>Amanda Henning</div>
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