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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We are planning to continue with Unique Management as the most success is experienced in the initial work of Unique, not in the Credit Collection stage.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Alan Hall, Director<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Public Library of Steubenville and Jefferson County<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Steubenville, OH<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:alanh@seolibraries.org">alanh@seolibraries.org</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Heidi Sutter [mailto:heidi.sutter@norwalk.lib.oh.us] <br><b>Sent:</b> Monday, June 20, 2016 9:13 AM<br><b>To:</b> oplinlist@lists.oplin.org<br><b>Subject:</b> [OPLINLIST] Unique issues<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div id=divtagdefaultwrapper><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>Hello collective brain! <o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>Are any of you pulling away from Unique and doing your overdues in house? If so did you have a process? or just pull the list of folks in collections and manage it your own specific way?<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>Any tips? Tricks? <br><br>Thanks :) <o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div id=Signature><div id=divtagdefaultwrapper><p style='background:white'><span style='font-family:"Georgia","serif";color:black'>Heidi Sutter<br>Director<br>Norwalk Public Library </span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-family:"Georgia","serif";color:black'>-The Best way to have a good idea is to have lots of ideas! </span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><p style='background:white'><span style='font-family:"Georgia","serif";color:black'>Notice: The information transmitted, including the attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. 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