<div dir="ltr">We bill the cost of the item when an item is overdue by<div>the length of its original loan period (28 days overdue for</div><div>a 28-day book, for example). But we don't send bills -- we</div><div>just leave the charge on the patron account.</div><div><br></div><div>We are in the process of revising the text of our notices</div><div>and the intervals we send them, letting people know in more</div><div>proactive and positive ways about the stops on their account</div><div>and the easy options for getting them resolved, and trying</div><div>to head off someone getting to a billed situation before it</div><div>happens.</div><div><br></div><div> Don Yarman, Deputy Director<br> Delaware County District Library<br> 84 E Winter St; Delaware OH 43015<br> <a href="mailto:yarmando@delawarelibrary.org">yarmando@delawarelibrary.org</a> 740.362.3861<br><br>Currently listening to "Last Call" by Tim Powers.<br><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Sat, Jul 16, 2016 at 9:37 AM, Cindy Maxey <span dir="ltr"><<a href="mailto:cindy.maxey@shakerlibrary.org" target="_blank">cindy.maxey@shakerlibrary.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">
<div style="font-size:12pt;color:#000000;background-color:#ffffff;font-family:Calibri,Arial,Helvetica,sans-serif">
<p>Don,</p>
<p><br>
</p>
<p>When is "relatively soon"? When do those bills go out? Also, do you use a collection service when lost items are not returned or paid for, and if so, how is that affected by this policy?</p>
<p><br>
</p>
<p>Cindy<br>
</p>
<p><br>
</p>
<div>
<div style="font-size:12pt;color:#000000;background-color:#ffffff;font-family:Calibri,Arial,Helvetica,sans-serif">
<div style="font-size:12pt;color:#000000;background-color:#ffffff;font-family:Calibri,Arial,Helvetica,sans-serif">
<div name="divtagdefaultwrapper">
Cindy Maxey, MLIS<br>
Adult Services Manager<br>
Shaker Public Library<br>
216-361-3015 office<br>
216-991-2030 library <br>
<br>
16500 Van Aken Blvd.<br>
Shaker Heights, OH 44120<br>
<br>
<a href="http://www.shakerlibrary.org" target="_blank">http://www.shakerlibrary.org</a><br>
</div>
</div>
</div>
</div>
<br>
<br>
<div style="color:rgb(0,0,0)">
<div>
<hr style="display:inline-block;width:98%">
<div dir="ltr"><font style="font-size:11pt" color="#000000" face="Calibri, sans-serif"><b>From:</b> OPLINLIST <<a href="mailto:oplinlist-bounces@lists.oplin.org" target="_blank">oplinlist-bounces@lists.oplin.org</a>> on behalf of Don Yarman <<a href="mailto:yarmando@delawarelibrary.org" target="_blank">yarmando@delawarelibrary.org</a>><span class=""><br>
<b>Sent:</b> Friday, July 15, 2016 3:27 PM<br>
<b>To:</b> Wenzel, Mary<br>
<b>Cc:</b> OPLINList<br>
</span><span class=""><b>Subject:</b> Re: [OPLINLIST] "No-Fine" Libraries</span></font>
<div> </div>
</div>
</div>
<font size="2"><span style="font-size:10pt">
<div><div><div class="h5">(Wow. I haven't done that in years -- accidentally hit "send" before<br>
writing anything.)<br>
<br>
<br>
> 1. If fines are eliminated to make library materials accessible to low income patrons, isn't billing for the full cost of the item 'relatively soon' more, not less punishing?<br>
<br>
We don't make them pay; we just require them to bring the stuff back.<br>
<br>
> 2. What incentive is there to return items in that case?<br>
<br>
To have library privileges restored. Most patrons don't want to own<br>
what they've checked out (and if they did, they'd probably buy it in<br>
better shape than what we have to offer).<br>
<br>
Don Yarman, Deputy Director<br>
Delaware County District Library<br>
84 E Winter St; Delaware OH 43015<br>
<a href="mailto:yarmando@delawarelibrary.org" target="_blank">yarmando@delawarelibrary.org</a> 740.362.3861<br>
<br>
Currently listening to "Last Call" by Tim Powers.<br></div></div><span class="">
_______________________________________________<br>
OPLINLIST mailing list -- <a href="mailto:OPLINLIST@lists.oplin.org" target="_blank">OPLINLIST@lists.oplin.org</a><br>
<a href="http://lists.oplin.org/mailman/listinfo/oplinlist" target="_blank">http://lists.oplin.org/mailman/listinfo/oplinlist</a>
</span><div style="margin-bottom:20px;overflow:auto;width:100%;text-indent:0px">
<table style="width:90%;background-color:rgb(255,255,255);overflow:auto;padding-top:20px;padding-bottom:20px;margin-top:20px;border-top:1px dotted rgb(200,200,200);border-bottom:1px dotted rgb(200,200,200)" cellspacing="0">
<tbody>
<tr style="border-spacing:0px" valign="top">
<td colspan="2" style="vertical-align:top;padding:0px;display:table-cell">
<div></div>
<div style="color:rgb(0,120,215);font-weight:400;font-size:21px;font-family:"wf_segoe-ui_light","Segoe UI Light","Segoe WP Light","Segoe UI","Segoe WP",Tahoma,Arial,sans-serif;line-height:21px">
<a href="http://lists.oplin.org/mailman/listinfo/oplinlist" style="text-decoration:none" target="_blank">OPLINLIST Info Page - Ohio Public Library Information Network</a></div>
<div style="margin:10px 0px 16px;color:rgb(102,102,102);font-weight:400;font-family:"wf_segoe-ui_normal","Segoe UI","Segoe WP",Tahoma,Arial,sans-serif;font-size:14px;line-height:14px">
<a href="http://lists.oplin.org" target="_blank">lists.oplin.org</a></div>
<div style="display:block;color:rgb(102,102,102);font-weight:400;font-family:"wf_segoe-ui_normal","Segoe UI","Segoe WP",Tahoma,Arial,sans-serif;font-size:14px;line-height:20px;max-height:100px;overflow:hidden">
The OPLINLIST is an online unmoderated discussion of any and all non-technical topics related to OPLIN or Ohio's public libraries. Subscription: Open to anyone ...</div>
</td>
</tr>
</tbody>
</table>
</div><span class="">
<br>
<br>
<a href="http://aboutbooks.info" target="_blank">http://aboutbooks.info</a> -- Search for author, title, subject... anything about books.<br>
<br></span><span class="">
NOTICE: This e-mail message and all attachments transmitted with it are intended solely for the use of the addressees and may contain legally privileged, protected or confidential information. If you have received this message in error, and/or you are not the
intended recipient, please notify the sender immediately by e-mail reply and please delete this message from your computer and destroy any copies. Any unauthorized use, reproduction, forwarding, distribution, or other dissemination of this transmission is
strictly prohibited and may be unlawful.<br>
</span></div>
</span></font></div>
</div><span class="">
<br>
NOTICE: This e-mail message and all attachments transmitted with it are intended solely for the use of the addressees and may contain legally privileged, protected or confidential information. If you have received this message in error, and/or you are not the
intended recipient, please notify the sender immediately by e-mail reply and please delete this message from your computer and destroy any copies. Any unauthorized use, reproduction, forwarding, distribution, or other dissemination of this transmission is
strictly prohibited and may be unlawful.
</span></div>
</blockquote></div><br></div>