<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:"Century Gothic";
        panose-1:2 11 5 2 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
p.MsoHeader, li.MsoHeader, div.MsoHeader
        {mso-style-priority:99;
        mso-style-link:"Header Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
span.HeaderChar
        {mso-style-name:"Header Char";
        mso-style-priority:99;
        mso-style-link:Header;}
.MsoChpDefault
        {mso-style-type:export-only;}
/* Page Definitions */
@page
        {mso-endnote-separator:url("cid:header.htm\@01D220B5.C5511340") es;
        mso-endnote-continuation-separator:url("cid:header.htm\@01D220B5.C5511340") ecs;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Some OLC Convention participants attended a mini-training with Ryan Dowd, creator of
<b>The Librarian’s Guide to Homelessness<sup> TM</sup>: Compassionate Tools for Reducing Problems</b>, which was offered as a breakout session at Convention last week.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This mini-training was taken from the full online training, “<b><u>Practical Tips for Difficult Homeless Patrons</u></b>” at
<a href="http://www.HomelessLibrary.com">www.HomelessLibrary.com</a>. Just released in August 2016, this training is already being used by 57 libraries across the United States and Canada. The full training includes a 90-minute core class and 60-minutes of
 bonus material.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The training can be purchased as:<o:p></o:p></p>
<p class="MsoNormal">•             A license for your whole library (Note: any library considering an annual subscription for their whole library is entitled to a one-week full trial access for one staff member.)<o:p></o:p></p>
<p class="MsoNormal">•             Groups of individual licenses for specific numbers of staff<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">In honor of the Ohio Library Council, any library in Ohio purchasing licenses before October 15, 2016 will receive 25% off the normal price of this training. You do not have to be an OLC member library, or have attended the OLC Convention,
 in order to qualify for this discount. Contact Ryan via the form on the HomelessLibrary.com website to inquire:<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.homelesslibrary.com/full-training.html">www.homelesslibrary.com/full-training.html</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This information is being provided as a service to the Ohio library community and does not constitute an endorsement by the State Library of Ohio.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sincerely,<o:p></o:p></p>
<p class="MsoNormal">Janet<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62"><img border="0" width="120" height="126" id="Picture_x0020_11" src="cid:image002.jpg@01D220B5.C5511340"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Janet Ingraham Dwyer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Library Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Tel: 614-644-6910<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Fax: 614-466-3584<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62"><a href="mailto:jdwyer@library.ohio.gov"><span style="color:blue">jdwyer@library.ohio.gov</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif""><a href="http://library.ohio.gov/"><span style="color:blue">http://library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif""><a href="http://library.ohio.gov/youth-services"><span style="color:blue">http://library.ohio.gov/youth-services</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><a href="https://www.facebook.com/StateLibraryOhio"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman","serif";color:windowtext;text-decoration:none"><img border="0" width="30" height="30" id="Picture_x0020_7" src="cid:image003.png@01D220B4.BA07A130" alt="cid:image002.png@01CE3601.569A19D0"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman","serif""> 
</span></i></b><a href="http://twitter.com/statelibohio" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman","serif";color:blue;text-decoration:none"><img border="0" width="32" height="32" id="Picture_x0020_3" src="cid:image004.png@01D220B4.BA07A130" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman","serif"">  </span></i></b><a href="http://library.ohio.gov/blog/" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman","serif";color:blue;text-decoration:none"><img border="0" width="31" height="31" id="Picture_x0020_2" src="cid:image005.jpg@01D220B4.BA07A130" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman","serif""> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman","serif""> </span></b><a href="http://pinterest.com/stlibohio/"><b><span style="font-size:13.5pt;font-family:"Times New Roman","serif";color:windowtext;text-decoration:none"><img border="0" width="31" height="31" id="Picture_x0020_1" src="cid:image006.png@01D220B4.BA07A130" alt="cid:image005.png@01CE3601.569A19D0"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman","serif""><br>
</span></b><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:blue">Share Your Story</span></a><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">
 by telling us how a State Library service or resource helped you or your library.</span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#002E62"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>