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<p class="MsoNormal"><i>Please excuse cross-postings.<o:p></o:p></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Improving customer service is a great way to build good community relations, right?. But what if you thought about everyone you communicate with—staff members, colleagues, end users—as “customers?” Take your skills to new heights with
<b>Building Relationships with Respectful Communication</b> on Apr. 24, 2017. As part of our on-going Cultivating Connections series, OhioNET will be hosting this intensive, hands-on workshop, featuring Dr. R. Glenn Ray, that will focus on practical tactics
and active learning opportunities. Attendees will practice setting ground rules, being aware of non-verbal cues, using active listening skills, expressing expectations clearly and more!
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<p class="MsoNormal">I’m very pleased to announce this upcoming special event! Note that lunch will be provided and is included in the cost.
<b>Space is limited and registration closes Monday, Apr. 17th at 11:59 PM. <o:p>
</o:p></b></p>
<p class="MsoNormal"><b><a href="https://www.ohionet.org/civicrm/event/info?id=354&reset=1">Building Relationships with Respectful Communication</a></b><o:p></o:p></p>
<p class="MsoNormal">Monday, April 24, 2017 from 9:30 AM to 4:00 PM at OhioNET<o:p></o:p></p>
<p class="MsoNormal">Presenter: Dr. R. Glenn Ray<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Not sure what membership level your library maintains? <b>Select your employer from the Organization list on the registration page and your member level will automatically be populated on the form</b>.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For a full listing of all our currently scheduled events, please head to the
<b><a href="http://www.ohionet.org/training-calendar">OhioNET Training Calendar</a></b>.<o:p></o:p></p>
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<p class="MsoNormal"><i>If you find yourself with questions about this or any of OhioNET’s CE events, please contact….<o:p></o:p></i></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Shelly S. Miller | Continuing Education Coordinator</span></b><br>
OhioNET | 1500 West Lane Avenue | Columbus, OH 43221-3975<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">(800) 686-8975 x37 | <a href="mailto:shellym@ohionet.org">
shellym@ohionet.org</a><o:p></o:p></p>
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