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<p class="MsoNormal"><br>
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</v:shapetype><v:shape id="Picture_x0020_3" o:spid="_x0000_s1026" type="#_x0000_t75" alt="http://myneotoday.org/photos/33532_11102016150952.jpg" style='position:absolute;margin-left:0;margin-top:0;width:225pt;height:126.75pt;z-index:251658240;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:3.75pt;mso-wrap-distance-top:0;mso-wrap-distance-right:3.75pt;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:line;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page' o:allowoverlap="f">
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</v:shape><![endif]--><![if !vml]><img width="300" height="169" src="cid:image005.jpg@01D243ED.56F4F550" align="left" hspace="5" alt="http://myneotoday.org/photos/33532_11102016150952.jpg" v:shapes="Picture_x0020_3"><![endif]><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">In
2016 we find ourselves working with individuals from multiple generations, cultures and backgrounds, each with their own ideas about customer service, communication, and overall work satisfaction. This combination of work and communication styles can cause
individuals to collide in the workplace. However, talking about real issues and tackling the truths and myths we experience every day will allow us to better understand the various needs/wants of each employee and customer as well as ourselves.<br>
<br>
<br>
Participants will be encouraged and empowered to ask questions and look at the world through a new prism of appreciation for differences. During the training you will be happy to know we want you to embrace your differences and use them to create a better/stronger
you, which results in a better/stronger library!<br>
<br>
This program will enable you to: </span><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
<span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Better understand the workplace needs, expectations and motivators of your collegues from diverse backgrounds and different generations</span><o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
<span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Value the unique contributions and talents possessed by each individual</span><o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
<span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Tailor communications to meet generational expectations</span><o:p></o:p></li></ul>
<p class="MsoNormal" style="margin-bottom:12.0pt"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Click
<a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=41405">HERE
</a>to register</span></strong><br>
<br>
<strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Presenter:</span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">
<strong><span style="font-family:"Verdana",sans-serif">Valarie A. Nash</span></strong>,
<span class="scayt-misspell-word">SHRM-SCP</span> has been in the human resources field since 1993. Currently, Valarie works in the public employment sector for Summit County Children Services as Deputy Executive Director, Human Resources & Support Services.
Valarie has presented training on a variety of topics to the Stark County HR Association, Job & Family Services HR Association, Ohio Child Support Directors Association Spring Conference, Portage County JFS, Western Reserve
<span class="scayt-misspell-word">SHRM</span>, Medina <span class="scayt-misspell-word">
SHRM</span>, Eastern Stark County Safety Council, the Employment Source (Stark County Workforce Initiative), Stark County JFS, Quest Recovery & Prevention Services, Portage Lakes Career Center, University of Mount Union, Kent State University Stark Campus,
<span class="scayt-misspell-word">Tuscora</span> <span class="scayt-misspell-word">
SHRM</span>, Domestic Violence Project Inc., NEO Regional Library System, City of Canton/Summer Youth Program, Ohio Federation of Independent Colleges, and Stark State College.</span>
<o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Lucida Calligraphy";color:#1F497D">Melissa Lattanzi, Education and Events Coordinator</span><span style="color:#1F497D"><br>
Northeast Ohio Regional Library System<br>
<img border="0" width="322" height="82" id="Picture_x0020_1" src="cid:image006.jpg@01D243ED.56F4F550" alt="NEW NEO Today logo"><br>
1580 Georgetown Rd.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#1F497D">Hudson, OH 44236<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Baskerville Old Face",serif;color:#1F497D">(office) 330-655-0531 (fax) 330-655-0568<br>
Ext. 103</span><span style="font-size:12.0pt;font-family:"Baskerville Old Face",serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:14.0pt;font-family:"Garamond",serif;color:#1F497D">NEO Helps Libraries Succeed!<o:p></o:p></span></i></p>
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