<div dir="ltr"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Hi Mike,<br></div>My
name is Amy Garrett and I am the Head of Reference at the Stow-Munroe
Falls Public Library. We have been a Passport Acceptance Facility for
almost six years.<br><br></div>Pros<br><br></div>This service provides
another stream of funding for your library. The U.S. Department of State
has issued what they call an Execution Fee (I call it a processing fee)
of $25 / application. This fee is paid directly to the library.<br></div><div>This is a unique service for libraries<br></div><div>It makes the library more of a community center / destination location.<br></div></div>This brings in people who might not normally use your library.<br></div>It
allows you to provide a valuable service to your community during times
that other facilities are not open -- evenings, weekends, etc.<br></div>I
highly recommend that you take pictures at your facility. We charge
$12. We have a special digital camera that has a template on it that
helps us take the correct size picture (the U.S. Dept. of State is
especially picky for how this photo should look, including overall size
of photo (2X2), size of head, background color, etc.). Our camera prints
to a wireless printer, which I also highly recommend.<br><br></div>Cons<br><br></div>People
bringing in pictures from other places, such as Walgreen's, CVS, etc.
The U.S. Department of State is very particular about how photos must
look and other places often are not committed to doing things correctly.<br></div>This service is very time consuming. You need to be fully committed to doing things right and providing a great service! <br>We
are only allowed to accept applications for new passports or renewals
for children or adults with special circumstances (their passport is
older than 15 years, their passport has been lost / stolen, etc.). It is
difficult to explain to applicants who are doing straight renewals why
we are not allowed to accept their passport application, here.<br></div><div>Postage -- Envelopes must be sent via Priority Mail (traceable form). The current cost to send one envelope is $6.65. There are separate envelopes for regular, expedited, if you have someone on probation, etc, so you could have multiple envelopes (we usually have 2-3) going out / day, but the Execution Fee (mentioned under Pros) helps cover this cost.<br></div><div><br></div>Overall,
this service has been a positive addition to our library. If you have
more questions or want to know how to get started, please do not
hesitate to contact me.<br><br></div>On a side note, we are in the
process of redoing our Job Descriptions. Under Qualifications (for
positions in our department), I have added a line that says, Must be a
US Citizen (as per requirement to be a Passport Acceptance Agent).<br><br></div>Best Regards,<br></div>Amy Garrett<br></div>Head of Reference Services<br></div>Stow-Munroe Falls Public Library<br><br><div><div><div><div><br></div></div></div></div><br><br clear="all"><br>-- <br><div class="gmail_signature"><div dir="ltr"><div><div style="border-bottom:1px solid rgb(204,204,204)">
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<div style="display:inline-block;border-left:1px solid rgb(204,204,204);padding-left:0.5em">Amy B. Garrett | Head of Reference Services <br>
3512 Darrow Road, Stow, OH 44224 <br> <a href="tel:3306883295" target="_blank">(330) 688-3295, ext 125</a> | FAX (330) 688-0448 | <a href="http://www.smfpl.org" target="_blank">www.smfpl.org</a><br>
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