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<p class="MsoNormal" style="text-align:justify;border:none;padding:0in">Make the smart choice by exploring opportunities with the
<b>Stark County District Library</b>! The Stark County District Library - <b>The Smart Store</b>, where everything is free<sup>®</sup> – is a store of knowledge with an abundance of resources at your fingertips…all for free!<o:p></o:p></p>
<p class="MsoNormal" style="text-align:justify;border:none;padding:0in"><span style="font-size:3.0pt"><o:p> </o:p></span></p>
</div>
<p class="MsoNormalCxSpMiddle"><b><span style="font-size:14.0pt">Title: </span></b><span style="font-size:14.0pt">Manager, Mobile Services (Bookmobile, Kidmobile, and Outreach Services)<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle"><b><span style="font-size:14.0pt">Internal Classification:</span></b><span style="font-size:14.0pt"> Manager II – E4<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Primary Location:</span></b><span style="font-size:14.0pt"> Main<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Hours:</span></b><span style="font-size:14.0pt"> Full-time (40 hours/week)<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:9.0pt;color:#0070C0">Posted on April 28, 2017. Applications will be accepted for a minimum of 10 calendar days from the original date of posting.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt"><o:p> </o:p></span></b></p>
<p class="MsoCommentText"><span style="font-size:11.0pt">The Stark County District Library, based in Canton, Ohio, is seeking an experienced and skilled leader to fill our
<b><span style="color:#0070C0">Manager, Mobile Services</span></b> position based out of the Main library location. Successful candidates will be committed to the specialization of outreach service, have an in-depth knowledge of library circulation and operations,
and a passion for high quality customer service. Additionally, previous supervisory experience is important as this position oversees a large department and manages arrangements with multiple community partners.<o:p></o:p></span></p>
<p class="MsoNormal">The Manager, Mobiles Services is a full-time (40 hours/week), exempt, managerial position, reporting to the Community Libraries Director. Compensation includes a salary commensurate with the candidate’s qualifications and a competitive
benefits package.<o:p></o:p></p>
<div style="mso-element:para-border-div;border:none;border-bottom:dotted windowtext 3.0pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal" style="border:none;padding:0in">If you believe you may be a good fit for this position or know someone who would be, please go to The Smart Store® website -
<a href="http://www.starklibrary.org">www.starklibrary.org</a> - for more information and to complete an employment application. Go to “Contact Us” and then “Employment” for access to our on-line application.
<o:p></o:p></p>
<p class="MsoNormal" style="text-align:justify;border:none;padding:0in"><o:p> </o:p></p>
</div>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>Detailed Position Description<o:p></o:p></b></p>
<p class="MsoNormal" style="text-align:justify">An employee serving in this position advances the mission of the Library by supervising the operation of the Mobile Services Department, including directing the work of all levels of staff performing technical,
administrative, and clerical assignments. This employee plans, schedules, and implements year-round outreach service to schools, preschools/daycares, senior sites, homebound patrons, correctional facilities and community stops. This employee is accountable
to a library director, with whom he or she collaborates, plans and reviews plans, budgets, programs, reports and conferences. This Manager supervises a range of public library services, and is responsible for modeling outstanding customer service. The manager
may be consulted to advise and resolve difficult or unusual problems.<o:p></o:p></p>
<p class="MsoNormal" style="text-align:justify"><o:p> </o:p></p>
<p class="MsoNormal"><b>Essential Duties and Responsibilities<o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo1">Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo1">Demonstrates commitment to STAR values in all interactions with customers, community residents, and colleagues;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Formulates goals, plans, and procedures for a large mobile services department;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Manages annual operating budget for department <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Directs and coordinates the activities of the department, oversees scheduling to ensure coverage of service points, and accepts responsibility for the overall operating effectiveness of the department;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Solicits and responds to requests for outreach service from individuals and agencies in the community;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Monitors and evaluates the work and customer service of the staff members of the department, providing or assigning training as required;
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Seeks information from users and potential users of information and library materials about their library needs and interests;
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Serves as a mentor or coach for new Library Managers I;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Oversees management and merchandizing of department’s materials collection;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Participates in library committee work by chairing meetings or contributing as a member;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Represents the library in the community by making presentations and serving on boards and committees;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Actively seeks opportunities to promote the Library with the goal of increasing public use of programs and resources, and enhancing the Library’s visibility as a vital community partner;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Resolves customer problems;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Participates in the interview or selection process for library staff;<o:p></o:p></li></ul>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Oversees the maintenance and mechanical operation of the vehicles in cooperation with a Maintenance Manager.<o:p></o:p></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:-.25in;line-height:normal;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Recommends requirements of any replacement vehicles, and participates in designing vehicles to meet Library needs.<o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Interprets and explains library policies, objectives, and services to community groups, business and educational leaders, publishing agency representatives, and the general public;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1">
Maintains regular and reliable attendance;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo1">Works more than forty hours in a workweek without additional compensation to perform assigned job duties.<o:p></o:p></li></ul>
<p class="MsoNormal" style="margin-left:.25in"><o:p> </o:p></p>
<p class="MsoNormal"><b>Selection Factors<o:p></o:p></b></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in"><o:p> </o:p></p>
<p class="MsoNormal" style="text-indent:.25in">Knowledge of:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo2">Customer service principles and techniques;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo2">Leadership styles and skills;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo2">Professional library theories, issues and trends;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo2">Principles and practices of public library operation and library materials selection;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo2">Principles and techniques of employee supervision and training; and<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo2">Library professional publications and the literature of librarianship.<o:p></o:p></li></ul>
<p class="MsoNormal" style="margin-left:.25in"><o:p> </o:p></p>
<p class="MsoNormal" style="text-indent:.25in">Ability to:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level1 lfo3">Demonstrate technology proficiency at the intermediate to advanced level;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Maintain regular and reliable attendance, observing a flexible schedule including nights and weekends as assigned;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Communicate in the English language by phone, email, online or in person in a one-to-one or group setting;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Work cooperatively with other staff, community groups, business, and educational leaders, vendors and the general public;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Comprehend and make inferences from written material;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Adapt to changing work priorities;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Analyze professional problems and take appropriate action;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo3">
Communicate effectively and work proactively to attain solutions;<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo3">
Comprehend, use and apply current technology in a public library setting;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Perform a broad range of supervisory responsibilities, including supervising the work of others through planning, organizing, instructing and motivating;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Monitor and evaluate the performance of designated staff;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Research and find answers to advanced level and general reference questions;<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Keep up-to-date with current professional issues and developments; and<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3">Produce written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar.<a name="_GoBack"></a><o:p></o:p></li></ul>
<p class="MsoNormal" style="margin-left:.25in"><o:p> </o:p></p>
<p class="MsoNormal"><b>Additional Requirements:<o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo4">Individuals must possess a valid driver's license and have an acceptable driving record.
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo4">
Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.<o:p></o:p></li></ul>
<p class="MsoNormal"><b>Minimum Qualifications<o:p></o:p></b></p>
<p class="MsoNormal">A master's degree in library science from an American Library Association (ALA) accredited institution with at least five years of experience in professional library work, including two years of experience performing the full range of advanced,
professional library work, and two years of supervisory experience. Previous experience working in a mobile services department is preferred. Other combinations of education and experience that meet the minimum requirements may be substituted.<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:.5in"><o:p> </o:p></p>
<p class="MsoNormal"><b>Physical Requirements<o:p></o:p></b></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>The library environment involves everyday risks or discomforts that require normal safety precautions typical of offices, which includes the need for general safe workplace practices with office equipment and computers, avoidance
of trips and falls, and observance of fire regulations;<b><o:p></o:p></b></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Lift light objects (less than 20 pounds) and carry them short distances (20 feet or less);<b><o:p></o:p></b></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Remain in a standing position for extended periods of time while performing a variety of tasks; and<b><o:p></o:p></b></p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Perform repetitive hand, arm, and body movements, including lifting books on a continuous basis for up to an eight-hour shift.<b><o:p></o:p></b></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt">The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by an individual working in this job. Employees may be requested to perform
job-related tasks other than those specifically presented in this description. <o:p>
</o:p></span></i></p>
<p class="MsoNormal"><b><i><o:p> </o:p></i></b></p>
<p class="MsoNormal"><b><i>The Stark County District Library - The Smart Store, where everything is free<sup>®</sup>
<o:p></o:p></i></b></p>
<p class="MsoNormal"><i>Stark County District Library <span style="color:black">serves over 105,000 active cardholders, annually circulating 3.85 million items from its 1.4 million item collection and providing access to an additional 66 million items from
lending networks throughout Ohio. Each year the library presents more than 9,000 programs for 170,000 attendees and provides 260,000 computer sessions on the publicly available computers found in each branch. The system consists of ten branches, including
our main library, as well as a mobile services department.</span></i><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
<span style="font-size:12.0pt;font-family:"Baskerville Old Face","serif";color:purple"><img border="0" width="256" height="112" id="Picture_x0020_1" src="cid:image001.jpg@01D2C577.047DF770" alt="SCDL_SA_ADMIN_Logo_email"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in">
Linda M. Bartlett, H/R Specialist <br>
Stark County District Library <br>
715 Market Av N., Canton, OH 44702-1018 <br>
W: 330.458.2693 <br>
lbartlett@starklibrary.org <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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