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<p class="MsoNormal">We’re all looking for ways to more effectively help the communities we serve. But, have you ever tried to implement a customer service initiative, only to have it fizzle? How are these efforts impacted when an organization says one thing,
but does another? If you’re wrestling with these questions, plan to join us for the next webinar in our Cultivating Connections series, Customer Service in Organizational Culture. Attendees to this session will have the opportunity to start reflecting on
these issues, as well as learning why examining these questions is important and where to find tools you can use to examine your own organization (or departmental) culture.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><a href="https://www.ohionet.org/civicrm/event/info?reset=1&id=412">Customer Service in Organizational Culture</a><o:p></o:p></b></p>
<p class="MsoNormal">Wednesday, Nov. 15<sup>th</sup>, 4 PM to 5 PM, live ONLINE<o:p></o:p></p>
<p class="MsoNormal"><b>Presenter</b>: Matthew Dyer, MLIS<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Can't make it in real time? Sign up and be sure to get link to view the recording of this session at your convenience.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you find yourself with questions about this, or any of our other CE offerings, please don't hesitate to contact us (<a href="mailto:ohionet@ohionet.org">ohionet@ohionet.org</a>). We're always happy to help!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cheers,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Shelly<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Shelly S. Miller<o:p></o:p></b></p>
<p class="MsoNormal"><b>Community and Training Manager<o:p></o:p></b></p>
<p class="MsoNormal">OhioNET | 1500 W. Lane Ave. | Columbus, OH 43221<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:shellym@ohionet.org">shellym@ohionet.org</a> | 800-686-8975 ext. 37<o:p></o:p></p>
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