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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif">Senior Patron Services Assistant<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif">Trotwood Branch<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-family:"Arial",sans-serif">The Dayton Metro Library is seeking a full-time Senior Patron Services Assistant to work at our Trotwood Branch. The Senior Patron Services Assistant provides work direction to the Branch’s
Library Aides and helps to oversee the basic functions of the service desk. We are looking for an energetic, hardworking, team-oriented individual who is enthusiastic about providing exceptional customer service to our patrons. Join our team today!<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormal" style="text-align:justify"><b><span style="font-family:"Arial",sans-serif">Essential Job Duties<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="text-align:justify;mso-list:l1 level1 lfo1"><span style="font-family:"Arial",sans-serif">Provides courteous, welcoming and prompt circulation services to all patrons.<i>
</i></span><span style="font-family:"Arial",sans-serif">Responsible for the coordination of the circulation routines.
<o:p></o:p></span></li></ul>
<p class="MsoBodyText2" style="margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Charges and discharges library materials. Enters circulation data into computer. Assists patrons at self-service stations. Computes and collects fines, registers and issues library
cards, registers voters and Golden Buckeye participants. Answers phone and responds to patron inquiries.<i><o:p></o:p></i></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="text-align:justify;mso-list:l1 level1 lfo1"><span style="font-family:"Arial",sans-serif">Assists patrons in finding and selecting library materials, and in the use of the public computers, personal electronic devices, and library
virtual materials. <o:p></o:p></span></li></ul>
<p class="MsoBodyText2" style="margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Typically trains, schedules, and provides work direction to library aides. May assist with training circulation substitutes.<o:p></o:p></span></p>
<p class="p4" style="margin-left:.5in;text-align:justify;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Completes or coordinates processing book drop returns, sorting delivery and mail, routing materials, searching for holds and missing items, and processing unclaimed
requests. May prepare inventory lists to ensure catalog accuracy.<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="text-align:justify;mso-list:l1 level1 lfo1"><span style="font-family:"Arial",sans-serif">Completes or coordinates completion of the branch/department financial report, counting out the cash drawer and coin bill acceptor, and making
bank deposits. Manages branch/department Financial Agreement Accounts, runs Financial Payment Agreement report. May prepare and forward correspondence regarding damaged and missing items.<o:p></o:p></span></li><li class="MsoNormal" style="text-align:justify;mso-list:l1 level1 lfo1"><span style="font-family:"Arial",sans-serif">Serves on Library committees, such as the Senior Patron Services Assistant Round Table.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Job Qualifications<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">High school diploma or general education degree (GED) and six to twelve months related experience and/or training; or equivalent combination of education and experience.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Knowledge of circulation policies and procedures preferred.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Knowledge of basic reference techniques and resources preferred.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Ability to frequently use computer equipment and programs, cash register, and standard office equipment required.<o:p></o:p></span></p>
<p class="MsoBlockText" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Ability to deal effectively with confrontational individuals and/or challenging situations.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Schedule includes day, evening, and Saturday hours.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Previous library experience is a plus!<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-family:"Arial",sans-serif">Compensation and Benefits</span></b><span style="font-family:"Arial",sans-serif">: Starting hourly wage is $15.38 with an exceptional benefits package.
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-family:"Arial",sans-serif">Application Process</span></b><span style="font-family:"Arial",sans-serif">: For first consideration, please send your cover letter, resume, and contact information
for three employment references to </span><a href="mailto:careers@daytonmetrolibrary.org"><span style="font-family:"Arial",sans-serif">careers@daytonmetrolibrary.org</span></a><span style="font-family:"Arial",sans-serif"> by November 28, 2017.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><img border="0" width="108" height="76" id="Picture_x0020_1" src="cid:image001.png@01D35ED1.9E671D50" alt="cid:image001.png@01D0186B.B3E83010"><o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#54585A">JENNIFER KADEL<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#54585A">Recruitment and Retention Manager<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.daytonmetrolibrary.org/"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#C00000">DaytonMetroLibrary.org</span></a><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#C00000"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#54585A">P: 937.496.8588</span><span style="font-size:9.5pt;font-family:"Arial",sans-serif">
<span style="color:#C00000">·</span> <span style="color:#54585A">F: 937.496.4302</span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#54585A">………………………………………………………………<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#C00000">“It is our choices that show what we truly are, far more than our abilities.”<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#C00000">-J.K. Rowling<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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