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<p class="MsoNormal"><img width="640" height="360" style="width:6.6666in;height:3.75in" id="Picture_x0020_1" src="cid:image001.jpg@01D3D7D0.5BDBD7A0"><o:p></o:p></p>
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<p class="MsoNormal"><a name="_Hlk511899543"><span style="font-size:12.0pt;color:black">Whether you find yourself working mostly with end users, your fellow librarians, or community partners and stakeholders, you can benefit from a better understanding of the
basics of effective and meaningful communication. Plan to join us for a discussion with Dr. Miriam Matteson about common communication tasks like explaining, questioning, listening, and reflecting.
<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="font-size:12.0pt;color:black">Attendees will receive a skill inventory assessment prior to the session, which will be used for reflection and discussion. <o:p></o:p></span></span></p>
<p><span style="mso-bookmark:_Hlk511899543"><a name="_Hlk501011039"></a></span><a href="https://www.ohionet.org/civicrm/event/info?id=445&reset=1"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><b><span style="font-size:12.0pt">Building
Blocks of Interpersonal Communication</span></b></span></span><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"></span></span></a><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt"><br>
<b>Monday, April 23<sup>rd</sup>, 2:30PM-4:00PM</b><br>
Presenter: Dr. Miriam Matteson<o:p></o:p></span></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black">Can't make it in real time? Sign up and be sure to get link to view the recording of this session at your convenience.
<o:p></o:p></span></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><b><span style="font-size:12.0pt;color:#A8544A">Other Upcoming Events in the Cultivating Connections Series<o:p></o:p></span></b></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><b><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></b></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"></span></span><a href="https://www.ohionet.org/civicrm/event/info?id=452&reset=1"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><b><span style="font-size:12.0pt">From
Problem Patrons to Sensitive Subjects: Dealing with Difficult Conversations</span></b></span></span><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"></span></span></a><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><b><span style="font-size:12.0pt;color:black"><o:p></o:p></span></b></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><b><span style="font-size:12.0pt;color:black">Workshop: Monday, May 7<sup>th</sup> from 9:30 AM – 3:30 PM at OhioNET<o:p></o:p></span></b></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black">Presenters: Dr. Miriam Matteson (Kent State University), Kate Porter & Pam Cole (Upper Arlington Public Library)<o:p></o:p></span></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black">Looking for more? Check out these upcoming webinars or head to the
</span></span></span><a href="http://www.ohionet.org/training-calendar"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:#0563C1">OhioNET Training Calendar</span></span></span><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"></span></span></a><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black">
for a full listing of all our upcoming learning opportunities.<o:p></o:p></span></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black">If you find yourself with questions about this, or any of our other CE offerings, please don't hesitate to contact
us (</span></span></span><a href="mailto:ohionet@ohionet.org"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:#0563C1">ohionet@ohionet.org</span></span></span><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"></span></span></a><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black">).
We're always happy to help!<o:p></o:p></span></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk511899543"><span style="mso-bookmark:_Hlk501011039"><span style="font-size:12.0pt;color:black">“See” you soon,</span></span></span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Lucida Handwriting";color:#006FC9">Heidi
</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Lucida Handwriting";color:#006FC9"><br>
</span><span style="font-size:12.0pt;color:black">Heidi Beke-Harrigan, MLS, CPL<br>
Member Services Coordinator</span><span style="font-size:12.0pt;color:black"><br>
OhioNET | 1500 West Lane Ave | Columbus, OH 43221<br>
614-484-1068 | 800-686-8975, ext. 28<br>
<a href="mailto:heidib@ohionet.org"><span style="color:blue">heidib@ohionet.org</span></a> |
<a href="www.ohionet.org"><span style="color:blue">www.ohionet.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;color:#538135">Connecting Libraries for Stronger Communities<o:p></o:p></span></b></p>
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