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<span style="font-size:14.0pt;font-family:
"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">EMPLOYMENT OPPORTUNITY<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="margin-bottom:0in;margin-bottom:.0001pt;
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<span style="font-size:14.0pt;font-family:
"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Application Deadline: Position will be advertised until filled, applications received by Friday, August 17, 2018 will receive first consideration.<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Arial",sans-serif;
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">Position Title:<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Computer Technician</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">Classification:
<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Library Assistant III</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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normal;tab-stops:117.0pt">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">Rate of Pay:<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">$13.89 hourly<o:p></o:p></span></p>
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normal;tab-stops:117.0pt">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">Hours /FLSA status:
<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">40, FT, Regular, non-exempt, Works a varied schedule of mornings, afternoons, evenings, weekend rotation</span><span style="font-size:12.0pt;font-family:
"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">Location:
<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Based at Administrative Center</span><span style="font-size:12.0pt;font-family:
"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">Reports to:
<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">IT Manager</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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normal;tab-stops:117.0pt">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">Staff Supervised:
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal;tab-stops:117.0pt">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">None<o:p></o:p></span></p>
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normal;tab-stops:117.0pt">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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normal">
<b><span style="font-size:12.0pt;
font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Position Summary:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Performs a variety of Help Desk duties by providing direct troubleshooting assistance to library staff and resolving technical problems remotely or on-site. Able to use Connectwise
software to accomplish tasks including pushing out software and updates. Updates and performs scripted installations and imaged installations to staff and public computers. Assists with the configuration and maintenance of Mobile Services and Genealogy hardware.
Sets up active directory profiles, email distribution lists and troubleshoots Office365/Outlook issues for staff. Shares the responsibility to obtain quotes and place orders for equipment and supplies. May travel to any of 7 GCPL library locations as required.</span><span style="font-size:12.0pt;font-family:
"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:
normal">
<b><span style="font-size:12.0pt;
font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Essential Job Functions:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman"">
<i>This list is illustrative, but not exhaustive for this position</i>.<o:p></o:p></span></p>
<ul nodeid="1">
<li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">First responder technician that monitors the GCPL helpdesk.<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Ability to build, configure, maintain and troubleshoot complex hardware and software problems such as Genealogy and Business Office workstations<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Able to configure printers and troubleshoot related issues.<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Maintains good communication with staff and patrons about the status of issues by phone and/or using Help Desk tickets and email.<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Provides timely service and technical assistance to library staff and patrons on all library PC equipment and software
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Works with Clevnet staff to troubleshoot Network, VOIP, ILS, Catalog and Clevnet related software and hardware issues<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Ability to setup and maintain active directory profiles, distribution lists and Office 365 accounts for staff.<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Troubleshoots Office 365/Outlook email issues for staff.<o:p></o:p></span>
<ul nodeid="2">
<li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Able to configure and deploy software images and managed installations.<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Uses Connectwise software to push out software/updates to GCPL computers.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Assists in the build, configuration and maintenance of Mobile Services vehicle computers and connected devices.<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Assists in the build, configuration and maintenance of GCPL’s genealogy computers and connected devices.<o:p></o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;
font-family:"Times New Roman",serif">Continues to develop and share knowledge and skills through appropriate meetings, conferences and workshops for cross training, and professional and technical development.<o:p></o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;
font-family:"Times New Roman",serif">Works with GCPL staff to train them on new hardware, software and feature enhancements.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Shares the responsibility to obtain quotes and place orders for equipment and supplies.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Other duties as assigned<o:p></o:p></span><br>
<br>
<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span><br>
<br>
<b><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Minimum Knowledge, Skills, Abilities and Other Characteristics:<o:p></o:p></span></b></li></ul>
</li></ul>
<ul nodeid="3">
<li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Substantial working knowledge of and experience with PC’s, operating systems and related peripherals.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">High level of expertise resolving routine and complex PC problems.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Effective oral and written communication skills, excellent customer service skills.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Able to work accurately and independently with minimum supervision and have dependable work habits.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Work schedule flexible to meet library needs.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Willingness and adaptability to work in a changing work environment.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Observes all OSHA procedures. See personnel policies #410 and #435.<b><o:p></o:p></b></span><br>
<br>
<o:p> </o:p></li></ul>
<p class="MsoNormal"><b><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Minimum Education, Experience, and Licensing Requirements:<o:p></o:p></span></b></p>
<ul nodeid="4">
<li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">High school diploma or GED required; Associates degree preferred.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">A+ certification or three years relevant experience required. <o:p></o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Valid driver’s license and proof of auto insurance required.
<o:p></o:p></span><br>
<br>
<o:p> </o:p></li></ul>
<p class="MsoNormal"><b><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Physical Requirements:<o:p></o:p></span></b></p>
<ul nodeid="5">
<li><span style="font-size:12.0pt;line-height:107%;
font-family:"Times New Roman",serif">Able to lift 50 lbs. and move equipment in and
<span class="il">out</span> of building. <o:p></o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;
font-family:"Times New Roman",serif">Ability to crawl, bend, stretch, walk and or kneel in order to wire and install equipment.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;
font-family:"Times New Roman",serif">Able to use hands and fingers, grasp, handle, feel, or operate objects, tools or controls-including computers, phones and office equipment.
<o:p></o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;
font-family:"Times New Roman",serif">Able to read computer screens and print material.<o:p></o:p></span></li></ul>
<p class="MsoNormal" align="center" style="margin-left:.25in;text-align:center"><span style="font-size:12.0pt;line-height:107%;font-family:"Arial",sans-serif;
mso-fareast-font-family:"Times New Roman"">If interested provide: Resume, work references and Geauga
County Public Library application.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="margin-left:.25in;text-align:center"><span style="font-size:12.0pt;line-height:107%;font-family:"Arial",sans-serif;
mso-fareast-font-family:"Times New Roman"">Application available online at:
</span><span style="font-size:12.0pt;line-height:107%;font-family:"Arial",sans-serif">http://divi.geaugalibrary.net/28458-2/career-opportunities/</span><span style="font-size:12.0pt;line-height:107%;font-family:"Arial",sans-serif;
mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="margin-left:.25in;text-align:center"><span style="font-size: 12pt; line-height: 107%; font-family: Arial, sans-serif; background-image: initial; background-">Apply Online:
</span><b><span style="font-size:12.0pt;
line-height:107%;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman"">GCPL.recruiting@geaugalibrary.info<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="margin-left:.25in;text-align:center;
tab-stops:81.0pt">
<span style="font-size:12.0pt;line-height:107%;font-family:
"Arial",sans-serif;mso-fareast-font-family:"Times New Roman"">Geauga County Public Library – Administrative Center12701 Ravenwood Drive, Chardon, OH 44024<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:107%;font-family:
"Times New Roman",serif"><o:p> </o:p></span></p>
<br>
<p></p>
<p style="margin-top:0;margin-bottom:0"><br>
</p>
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<div id="divtagdefaultwrapper" dir="ltr" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;">
<p style="margin-top:0; margin-bottom:0"><span style="color:rgb(114,50,173); font-family:"Lucida Handwriting","Apple Chancery",cursive; font-size:12pt">Christine Reda, SPHR-SCP</span><br>
</p>
<p style="margin-top:0; margin-bottom:0">HR Coordinator</p>
<p style="margin-top:0; margin-bottom:0">Geauga County Public Library</p>
<p style="margin-top:0; margin-bottom:0">Administrative Center</p>
<p style="margin-top:0; margin-bottom:0">12701 Ravenwood Drive</p>
<p style="margin-top:0; margin-bottom:0">Chardon, OH 44024</p>
<p style="margin-top:0; margin-bottom:0">440-286-6811 x2532</p>
<p style="margin-top:0; margin-bottom:0">FAX 440-286-1356</p>
<p style="margin-top:0; margin-bottom:0"><br>
</p>
<p style="margin-top:0; margin-bottom:0"><b style="color:rgb(33,33,33); font-family:"Times New Roman",serif; font-size:16px"><i><span style="font-size:16pt; font-family:"Harlow Solid Italic",serif,EmojiFont; color:rgb(68,114,196)">Engage, Connect, Inspire</span></i></b><br>
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