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<p class="MsoNormal"><a name="_Hlk531163382"><img width="640" height="360" style="width:6.6666in;height:3.75in" id="Picture_x0020_2" src="cid:image001.jpg@01D48D5C.FFAB21A0"></a><span style="mso-bookmark:_Hlk531163382"><span class="normaltextrun1"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382"><span class="normaltextrun1"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382"><span class="normaltextrun1">How often do your community members use any of the statewide e-resources like Consumer Health Complete or Ancestry or Early World of Learning? How often have you fielded
questions about how to access these resources? If you aren’t familiar with the state-wide and
</span></span><span style="mso-bookmark:_Hlk531163382"><span class="spellingerror">consortial</span></span><span style="mso-bookmark:_Hlk531163382"><span class="normaltextrun1"> e-resources that your community has access to or have struggled to help patrons
access those materials, plan to attend </span></span><span style="mso-bookmark:_Hlk531163382"><span class="spellingerror">OhioNET’s</span></span><span style="mso-bookmark:_Hlk531163382"><span class="normaltextrun1"> upcoming webinar,
</span>“Troubleshooting E-resource Access Issues,” an overview of resources available statewide and through specific consortia, like
</span><span style="mso-bookmark:_Hlk531163382"><span class="spellingerror">OhioLINK</span></span><span style="mso-bookmark:_Hlk531163382"><span class="normaltextrun1">. Additionally, our speakers will discuss tips for what pieces of information you need to
collect to start resolving the problem, who you should contact regarding specific resources, and
</span></span><span style="mso-bookmark:_Hlk531163382"><span class="contextualspellingandgrammarerror">how to</span></span><span style="mso-bookmark:_Hlk531163382"><span class="normaltextrun1"> follow-up and effectively communicate about the problem and its
resolution. Click on the title link for more information or to register.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1">
<span style="mso-bookmark:_Hlk531163382"></span><a href="https://www.ohionet.org/civicrm/event/info?id=475&reset=1"><span style="mso-bookmark:_Hlk531163382"><b>Troubleshooting E-Resource Access</b></span><span style="mso-bookmark:_Hlk531163382"></span></a><span style="mso-bookmark:_Hlk531163382"><br>
Wednesday, Dec. 12<sup>th</sup>, 2:30pm-4pm<br>
Presenters: Jennifer Bazeley & Carrie Waibel<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382">Can't make it in real time? Sign up and be sure to get a link to view the recording of this session at your convenience.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382">As always, you can head to the
</span><a href="http://www.ohionet.org/training-calendar"><span style="mso-bookmark:_Hlk531163382"><span style="color:#0563C1">OhioNET Training Calendar</span></span><span style="mso-bookmark:_Hlk531163382"></span></a><span style="mso-bookmark:_Hlk531163382">
for a complete listing of all our currently scheduled events. And, if you find yourself with questions, please don’t hesitate to contact us (</span><a href="mailto:ohionet@ohionet.org"><span style="mso-bookmark:_Hlk531163382"><span style="color:#0563C1">ohionet@ohionet.org</span></span><span style="mso-bookmark:_Hlk531163382"></span></a><span style="mso-bookmark:_Hlk531163382">). We’re
always happy to help!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382"><span style="color:black"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk531163382"><span style="color:black">“See” you soon,</span></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Lucida Handwriting";color:#006FC9">Heidi
</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Lucida Handwriting";color:#006FC9"><br>
</span><span style="font-size:12.0pt;color:black">Heidi Beke-Harrigan, MLS, CPL<br>
Member Services Coordinator</span><span style="font-size:12.0pt;color:black"><br>
OhioNET | 1500 West Lane Ave | Columbus, OH 43221<br>
614-484-1068 | 800-686-8975, ext. 28<br>
<a href="mailto:heidib@ohionet.org"><span style="color:blue">heidib@ohionet.org</span></a> |
<a href="www.ohionet.org"><span style="color:blue">www.ohionet.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;color:#538135">Connecting Libraries for Stronger Communities<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;color:#538135"><img border="0" width="70" height="70" style="width:.7291in;height:.7291in" id="Picture_x0020_1" src="cid:image002.jpg@01D48D5C.FFAB21A0" alt="chis1"><o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
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