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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#666666"><a href="http://neo-rls.org/v_newsletters/newsletter_5376479.htm">Difficulty viewing this email? Click here...</a>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:white"><img border="0" width="620" height="110" id="_x0000_i1025" src="cid:image001.jpg@01D4DDA3.5478D600"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:white">NEONews March 18, 2019<o:p></o:p></span></p>
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<td width="271" valign="top" style="width:162.75pt;background:white;padding:6.0pt 0in 0in 0in;word-wrap: break-word" id="column1">
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<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_68962">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q84276131"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Weekly Update<o:p></o:p></span></h4>
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<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div>
<ul type="disc">
<li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q145401793"><span style="color:#030303">A Note from the Executive Director</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q145403015"><span style="color:#030303">Register Today for March and April</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q145405459"><span style="color:#030303">LSTA and IAL Call to Action: Letters to Federal Representatives</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q145409125"><span style="color:#030303">A Day for Public Service</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q110319395"><span style="color:#030303">Continuing Education to Print and Share</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q142275917"><span style="color:#030303">Time is Running Out</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q145404237"><span style="color:#030303">ALAO Diversity Scholarship</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q145406681"><span style="color:#030303">Libraries Lead with Digital Skills</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q145407903"><span style="color:#030303">Gripes, Grumbles and Grievances</span></a><o:p></o:p></span></li></ul>
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</div>
</div>
</div>
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<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_90274">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q110319395"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Continuing Education to Print and Share
<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div id="90274">
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">The
<strong><i><span style="font-family:"Verdana",sans-serif"><a href="https://www.neo-rls.org/docs/NEO-RLS_CE_Program_Guide_0119-0619.pdf">Winter/Spring CE Guide</a></span></i></strong><em><span style="font-family:"Verdana",sans-serif">
</span></em>that lists all the workshops, webinars and network meetings for January - June 2019 is available. Be sure to share this with your staff. Please let us know if you would like a printed and bound copy mailed to you. In addition, here
<strong><span style="font-family:"Verdana",sans-serif"> </span></strong>is the one-page <strong><span style="font-family:"Verdana",sans-serif">
<a href="https://www.neo-rls.org/docs/0219_NEO-RLS_CE.pdf">CE @ a Glance</a></span></strong>. </span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q142275917"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Time is Running Out
<o:p></o:p></span></h4>
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<p class="MsoNormal"><strong><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Register today for this Outstanding Two- Day Youth Event</span></strong><b><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303"><br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/Calendar/moreinfo_responsive.php?eventid=51158&org_id=NEOL"><span style="color:purple">Tuesday and Wednesday, April 16 - 17, 2019 at Sawmill Creek Resort</span>
<span style="text-decoration:none"><img border="0" width="100" id="_x0000_i1026" src="http://neo-rls.org/photos/50488_03182019100718.jpg"></span></a></span></strong></span></b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><br>
NORWELD and NEO-RLS are partnering to bring back Dr. Betsy Diamant-Cohen of Mother Goose On the Loose to lead the first day of this workshop. On day one, you will learn why play is important; how to connect playful activities across school readiness domains
to spark multiple intelligences; how to collaborate with colleagues to explore new ways to infuse storytimes with STEM and the Arts; how to build early literacy, social/emotional, and school readiness skills; match play with storytimes in ways that encourage
parents and caregivers to become play partners and enjoy playful learning. The second day will be filled with music as Beverly Meyer, “The Music Lady”, takes you on a journey to become more musical (even if you think you aren’t). The day will end with a session
of networking, crafting, and using the skills you’ve learned. </span><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303"> Room reservations need to be made by March 20<sup>th</sup>. </span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303">
<o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q145404237"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">ALAO Diversity Scholarship
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">ALAO values diversity in its membership, in the profession, and in future library professionals. For that reason, we offer a
<b>$1,500 scholarship </b>to a promising student enrolled in an ALA-accredited MLS program who exemplifies the qualities needed to ensure a diverse library workforce.
<br>
A qualified candidate will…</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303">
<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Be a full time or part time student enrolled in or recently accepted to an
<strong><span style="font-family:"Verdana",sans-serif">ALA-accredited MLS program
</span></strong>, either on campus or via distance education, for the fall term following the call for scholarship applications
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<strong><span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Currently live in Ohio</span></strong><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Demonstrate potential in the field of library and/or information science</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Demonstrate leadership ability</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Demonstrate diversity in one or more ways, including, but not limited to: race/ethnicity, sexual orientation, life experience, physical ability
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Demonstrate commitment to these and other diversity issues</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">
<o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Please email
<a href="mailto:diversity@alaoweb.org" target="_blank">diversity@alaoweb.org</a> with any questions.
<br>
Applications due: March 31st! <a href="https://www.surveymonkey.com/r/GHN3SHW"><span style="font-family:"Arial",sans-serif"></span><b>Apply now</b>
</a></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q145406681"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Libraries Lead with Digital Skills
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">The American Library Association has announced
<em><span style="font-family:"Verdana",sans-serif">Libraries Lead with Digital Skills
</span></em>—a new initiative, sponsored by Google, to ensure that public libraries across the nation receive ongoing access to free tools and resources to help everyone across America grow their skills, careers, and businesses. The initiative provides the
opportunities for libraries to apply for $1,000 in grant funding. <br>
<br>
The initiative is launched in collaboration with Grow with Google, which has made a commitment to delivering in-person workshops for job seekers, small businesses, and library staff in all 50 states. The tour consists of free, one-day events hosted in local
libraries, with the goal of helping people learn valuable digital skills like how to use the internet to help their small business grow, or how to use online tools to organize a job search. Learn more about the tour and upcoming events on the
<a href="https://grow.google/events/" target="_blank" title="Grow with Google Events page (opens in new window/tab)">
Grow with Google Events page </a>. The Grow with Google tour is in Ohio this week, beginning today with the Columbus Metropolitan Library. Grow with Google will also visit the Akron-Summit County Public Library and the Lima Public Library.
<br>
<strong><span style="font-family:"Verdana",sans-serif">Application Instructions</span></strong>
<br>
PLA is making micro-funding available to libraries throughout Ohio so that they can provide programming, outreach, and education in their own libraries, to address the digital skills gaps of job seekers and small businesses.
<br>
To prepare to apply, you can:</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303">
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo3">
<![if !supportLists]><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Read
<a href="http://www.ala.org/pla/initiatives/google/howto" target="_self" title="Libraries Lead with Digital Skills: How to Receive a $1,000 Libraries Lead with Digital Skills Grant">
How to Receive a $1,000 Libraries Lead with Digital Skills Grant </a>before you submit an application to become familiar with the requirements of the program.</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo3">
<![if !supportLists]><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303"><a href="http://www.ala.org/pla/sites/ala.org.pla/files/content/initiatives/librarieslead/Libraries-Lead-with-Digital-Skills_%20All-States-application_revised_3-6-19.pdf" target="_blank" title="Libraries Lead with Digital Skills application preview (PDF, 8 pgs., opens in new window/tab)">Preview
the application </a>(PDF, 8 pgs.) to prepare the information before you submit it in the form below.</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q145407903"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Gripes, Grumbles and Grievances
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<p class="MsoNormal"><strong><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Improving Labor-Management Relations through Effective Communication and Grievance Processing</span></strong><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">
<br>
This highly interactive course will help participants build strong labor-management relationships through effective communication and grievance handling skills. Participants will get information and hands-on experience in communication, collaborative problem-solving,
grievance processing as well as tips for preventing grievances. <br>
<strong><span style="font-family:"Verdana",sans-serif">Presenter: </span></strong><em><span style="font-family:"Verdana",sans-serif">Barbara Baker
</span></em> is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public
and federal sectors. <br>
<strong><span style="font-family:"Verdana",sans-serif">Visit the Newly Renovated South Branch of Cleveland Public Library on
<a href="http://mms.neo-rls.org/Calendar/moreinfo_responsive.php?eventid=51160&org_id=NEOL">
Thursday, May 9, 2019 </a>and join us for this information packed workshop.</span></strong></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q145401793"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">A Note from the Executive Director
<o:p></o:p></span></h4>
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<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif"><img border="0" width="100" id="_x0000_i1027" src="https://neo-rls.org/photos/50177_03042019090623.jpg">I think a lot about the elements of leadership on a regular basis and
about how effective leadership creates positive change in the workplace. I think about this in terms of myself and how I conduct myself in my position at NEO-RLS; how I treat my co-workers, all of you as members, the Board of Trustees, and all of the many
other people I come into contact in the course of doing my job. I think of it in terms of the library staff member who took the time to walk me to a meeting room the other evening rather than just tell me where it was. I think of it in terms of the student
employee in the parking garage at a university, who last week greeted me cheerfully and then proceeded to direct me to the appropriate level of parking for the building I needed, all without any prompting. I think of it in terms of the directors who have
recently asked NEO-RLS to provide training on how to make positive changes within their workplace environments. At the bottom of all of these interactions is a regard for the value of common courtesy and kindness. Some people might not look at common courtesy
or kindness as requisite elements of leadership, even the people in my examples. However, I contend that trust is the foundational aspect of leadership and you can’t expect anyone to trust you if you haven’t treated them with kindness and respect. The person
who came out from behind the desk to walk me to the room was telling me by their actions that I was worth that courtesy. The parking garage attendant who cheerfully provided complete information without being asked was telling me by their words that I was
worth that kindness. The directors who have asked about the training are demonstrating their high regard for their staff. In other words, all of these people are practicing a fundamental aspect of leadership, building trust through courtesy and kindness.
As you go about your day, think about how you demonstrate your leadership capacity through the manner in which you treat those around you.
<br>
<br>
<em><span style="font-family:"Verdana",sans-serif">Betsy Lantz</span></em></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q145403015"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Register Today for March and April
<o:p></o:p></span></h4>
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<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif"><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52057"><b>Best Practices in Performance Documentation
</b><b><span style="color:red">[Archive] </span></b></a><br>
03/18/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=50995"><b>Tweens...After School Behavior: To Battle or Engage?</b></a><br>
03/20/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52072"><b>How to Write Effective Survey Questions to Get Useful Data</b></a><br>
03/20/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51143"><b>Understanding Your Myers-Briggs Personality Type</b></a><br>
03/21/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51145"><b>Branch Managers Network Meeting</b></a>
<br>
03/22/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51146"><b>Book Discussion Circuit Meeting</b></a><br>
03/22/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52055"><b>Everyday Disability: Welcoming Patrons with Disabilities
</b><b><span style="color:red">[Archive] </span></b></a><br>
03/22/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52033"><b>Graphic Novels for all Patrons
</b><b><span style="color:red">[Archive]</span> </b></a><br>
03/25/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=50785"><b>Cataloging is not neutral: improving equity and inclusion in resource description</b></a><br>
03/26/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51144"><b><span style="color:purple">Instruction and Training Enhanced through Storytelling: Tips and Tricks to Engage Your Audience</span></b></a>
<br>
<strong><span style="font-family:"Verdana",sans-serif;color:purple">03/28/2019</span></strong><br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52054"><b>Intellectual Freedom . . . The Good, The Bad, and the Ugly
</b><b><span style="color:red">[Archive] </span></b></a><br>
03/29/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51092"><b>What are they thinking? Teen behavior in Your Library</b></a><br>
04/02/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52074"><b>Storytime and Program Planning Made Easy</b>
</a><br>
04/03/2019<br>
<b><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51153">Critical Conversations Conference: Mental Health Awareness: Libraries Create Safe Zones for Customers and Staff
</a> -<span style="color:red"> SOLD OUT</span></b><br>
04/04/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51147"><b><span style="color:red">New
</span>Reference Network Meeting</b></a><br>
04/09/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=50996"><b>Effective Workplace Communication for New Supervisors</b></a><br>
04/10/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51148"><b>New Supervisors Network Meeting</b></a>
<br>
04/12/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51158"><b><span style="color:purple">Play Your Way to Literacy Through STEM and Musical Madness!
</span></b></a><br>
<strong><span style="font-family:"Verdana",sans-serif;color:purple">04/16/2019- 04/17/2019</span></strong><br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52075"><b>Weed 'em and Reap: Readers Advisory Benefits of Fiction Weeding</b></a><br>
04/17/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=50997"><b>Increase Library Usage Through Strategic Merchandising
</b></a><br>
04/18/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51174"><b>Myers Briggs Communication</b></a>
<br>
04/30/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51093"><b>Serving Forgotten Patrons: Libraries in the Fight Against Alzheimer's Dementia
</b></a><br>
05/01/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51155"><b><span style="color:purple">Collaboration Connection: Planting the seeds to building successful community partnerships</span></b></a><br>
<strong><span style="font-family:"Verdana",sans-serif;color:purple">05/02/2019</span></strong><br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51156"><b>A Day for Public Service</b></a>
<br>
05/08/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51160"><b>Gripes, Grumbles and Grievances: Improving Labor-Management Relations through Effective Communication and Grievance Processing
</b></a><br>
05/09/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51177"><b>RDA in Practice: Enrichment vs. Original Cataloging</b></a><br>
05/14/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=50994"><b>Free Tools for Working with Graphics and the Web</b></a><br>
05/15/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51149"><b>Early Literacy 101-An Ohio Ready to Read Workshop</b></a><br>
05/16/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51194"><b><span style="color:purple">2019 Directors' Retreat: Steps to Stress Free Leadership</span></b></a><br>
<strong><span style="font-family:"Verdana",sans-serif;color:purple">05/22/2019- 05/23/2019</span></strong></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q145405459"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">LSTA and IAL Call to Action: Letters to Federal Representatives
<o:p></o:p></span></h4>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif">As you may have heard, the White House budget proposal for FY2020 targets elimination of federal funding for libraries. For the past two years, programs that support a wide
range of library activities—including Library Services and Technology Act (LSTA) and Innovative Approaches to Literacy (IAL) – were recommended for elimination by the Administration. After a lengthy delay due to the government shutdown, the Administration
is again recommending similar eliminations in its budget request to Congress. <br>
<br>
This year's "Dear Appropriator" letters have started to circulate in the House, asking Representatives to preserve more than $210 million in federal library funding. One letter asks members of the House Appropriations Committee to fully fund the Library Services
and Technology Act (LSTA) and the other asks the Committee to fully fund the Innovative Approaches to Literacy (IAL) program. The more signatures we have, the better the chance that the appropriators will protect funding for LSTA and IAL programs. The bipartisan
LSTA letter is being led by Representatives Raul Grijalva (D-AZ) and Don Young (R-AK) and the bipartisan IAL letter is being led by Representatives Eddie Bernice Johnson (D-TX), Don Young (R-AK), and Jim McGovern (D-MA).
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This week, ALA Assistant Executive Director Kathi Kromer announced the launch of the FY 2020 appropriations campaign in response to the President’s budget. A key component to this campaign is the circulation in the House (and soon Senate) of two Dear Appropriator
Letters supporting library funding. Many of you are familiar with these letters and the simple premise: the more signature we can get on these letters, the more likely it is that Congress will support library funding.
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How can you help? We are asking all state chapters to take several actions by March 20:
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<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Create a letter, using your letterhead, urging Members of the House of Representatives to sign the
<strong><span style="font-family:"Verdana",sans-serif">two</span></strong> Dear Appropriator letters; one letter for LSTA, one for IAL. A template letter is attached.</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">
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<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Send these letters to your
<strong><span style="font-family:"Verdana",sans-serif">Representatives </span></strong>no later than March 20. (Stay tuned for a second request urging
<strong><span style="font-family:"Verdana",sans-serif">Senators </span></strong>to do the same in the coming days.)</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li></ul>
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<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Share your letter with ALA so we can amplify your message. ALA will share these letters with the appropriate Congressional staff in Washington and use these letters in social media outreach to Members
of Congress. Please upload a copy of your letter to ALA at: </span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li></ul>
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<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Urge allies and advocates in your state to contact their Representative and ask them to sign these two letters. The more calls from their home state and district, the more likely it is that a Member
of Congress will sign the letters. Urge associates to participate by signing up for our engagement tool at
<a href="https://cqrcengage.com/ala/?0">https://cqrcengage.com/ala/?0</a></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l5 level1 lfo6">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Over the next few weeks, expect staff from the Office for Library Advocacy (Megan Cusick, Joaquin Falcon and myself) to reach out to you and ask you to contact targeted Members of Congress who have
not signed the letters. You can keep track of who has signed the letters here: <a href="http://www.ala.org/advocacy/fund-libraries">
http://www.ala.org/advocacy/fund-libraries</a></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li></ul>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q145409125"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">A Day for Public Service
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help one another. <br>
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<strong><span style="font-family:"Verdana",sans-serif">Providing Great Customer Service: How to be an Expert!</span></strong>
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What is the difference between "good" customer service and "great" customer service? What characteristics make for a Customer Service Superstar?
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<b>Verbal De-escalation</b> <br>
Today’s increased service demands and the scrutiny placed upon public professionals have resulted in a growing need to master verbal conflict management skills. Verbal De-escalation training provides public professionals with communication skills proven to
help de-escalate volatile situations, safeguard an individual’s emotional and professional well-being, and significantly enhance the organization’s professional image.
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Join us on <a href="https://mms.neo-rls.org/Calendar/moreinfo_responsive.php?eventid=51156&org_id=NEOL">
<strong><span style="font-family:"Verdana",sans-serif">Wednesday, May 8, 2019</span></strong></a> at Cleveland Heights-University Heights Public Library.</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
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