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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#666666"><a href="http://neo-rls.org/v_newsletters/newsletter_5405807.htm">Difficulty viewing this email? Click here...</a>
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<p class="MsoNormal"><span style="color:white"><img border="0" width="620" height="110" id="_x0000_i1025" src="cid:image001.jpg@01D50F1A.3C4D1A70"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:white">NEONews May 20, 2019<o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q87072067"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Weekly Update<o:p></o:p></span></h4>
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<li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q117046505"><span style="color:#030303">A Note from the Education and Events Coordinator</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q148074307"><span style="color:#030303">Watch for New Workshops and Webinars Being Added Daily</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q148080417"><span style="color:#030303">Don't Miss Day for Circulation Staff</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q140312163"><span style="color:#030303">Continuing Education to Print and Share</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q148075529"><span style="color:#030303">Two Weeks Away</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q148076751"><span style="color:#030303">Wadsworth Public Library Needs Your Help</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q148077973"><span style="color:#030303">2020 Census Information</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q148079195"><span style="color:#030303">TEDDY Award</span></a><o:p></o:p></span></li></ul>
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<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q140312163"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Continuing Education to Print and Share
<o:p></o:p></span></h4>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303"> Be sure to share this one-page <strong><span style="font-family:"Verdana",sans-serif">
<a href="https://www.neo-rls.org/docs/0519_NEO-RLS_CE.pdf">CE @ a Glance</a> </span></strong>with your staff.
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q148075529"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Two Weeks Away<o:p></o:p></span></h4>
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<b><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Only Two More Weeks to Register for the
<a href="https://mms.neo-rls.org/Calendar/moreinfo_responsive.php?eventid=51193&org_id=NEOL" target="_blank">
2019 Emerging Tech Symposium! </a></span></b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Make sure you don’t miss this day geared toward all things Virtual.</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q148076751"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Wadsworth Public Library Needs Your Help
<o:p></o:p></span></h4>
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<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Nicole Moore is the Deputy Director at the Wadsworth Public Library. They are in the early stages of a possible collaboration with their local school district and she is trying to
find similar school/public library collaborations. </span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Do you have a floating collection located within a school building? They already allow students/teachers to request materials to be delivered to their school building, but they are
thinking about taking it a step further and putting actual books on shelves for students to check out during their lunch and study hall hours.
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Please contact
<a href="mailto:nicole.moore@wadsworthlibrary.com">Nicole </a>if you can assist her and the Wadsworth Public Library.
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q148077973"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">2020 Census Information
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">NEO-RLS will be working with the ALA 2020 Census Task Force to disseminate information in regards to the 2020 Census. Here is a
<a href="http://https:/www.census.gov/programs-surveys/decennial-census/2020-census/library.html%20.">
link </a>to where you can find additional resources.</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q148079195"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">TEDDY Award<o:p></o:p></span></h4>
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<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">The TEDDY award recognizes Distinguished Service by an ALAO member in the fields of Technical, Electronic, and Digital Services. It recognizes an individual's significant contributions
to the technical, electronic or digital services fields. Contributions may include service, innovative practices, presentations, publications, and leadership in the profession. The TEDDY is awarded annually at the ALAO Conference. The award includes two waivers
to a future TEDSIG event and TEDS, the TEDSIG mascot. Nominees must be current ALAO members, who have worked in or are currently working in an Ohio academic library in the area of technical, electronic, or digital services.
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">To nominate a colleague, please send an email directly to
<a href="mailto:TEDSIG-chairs@alaoweb.org" target="_blank">TEDSIG-chairs@alaoweb.org
</a></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Deadline for nominations is June 28, 2019.</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q117046505"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">A Note from the Education and Events Coordinator
<o:p></o:p></span></h4>
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<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
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<span style="font-size:8.5pt;font-family:"Verdana",sans-serif"><img border="0" width="100" id="_x0000_i1026" src="https://myneotoday.org/photos/35220_01302017090945.jpg">At one of our recent training sessions, a presenter told us a story about a very difficult
patron. The patron would come in frequently, cut in line and was very disruptive and demanding. Staff would dread every time she came into the library. The patron would bark commands and demand her DVDs be retrieved, "Right now!".
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><br>
</span><span style="font-size:8.5pt;font-family:"Verdana",sans-serif">After a few frustrating interactions, the presenter decided she would do her best to work with this patron in a positive way. She treated the patron with kindness, respect and had patience.
After several times assisting this patron and talking to her in a calm voice, one day the patron said, very quietly, "You know, they murdered my son. I watch these movies so I don't think about him.” The patron felt comfortable enough to share this very sad,
intimate detail of her life, and it explained why she was so angry and impatient.
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">When someone comes into the library and they seem agitated or angry, you just don’t know what has happened to them a minute ago, an hour ago, a year ago or a lifetime ago. That is why everyone
is to be treated with respect and kindness, which goes a long way to helping everyone in many ways. You may be the one soft spot that patron has to land in a day filled with chaos or unhappiness. Your kindness
<i>can </i>make a difference.<br>
<br>
<em><span style="font-family:"Verdana",sans-serif">Melissa Lattanzi</span></em></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q148074307"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Watch for New Workshops and Webinars Being Added Daily
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<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif"><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52846"><b>Employee Onboarding
</b><b><span style="color:red">[Archive] </span></b></a><br>
05/20/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51194"><b>2019 Directors' Retreat: Steps to Stress Free Leadership</b></a><br>
05/22/2019- 05/23/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52847"><b>Human Trafficking 101
</b><b><span style="color:red">[Archive] </span></b></a><br>
05/24/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52845"><b>If You Know More, You'll Find More: A Cataloger's Tips on Getting the Most from Your Catalog
</b><b><span style="color:red">[Archive] </span></b></a><br>
05/31/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51095"><b>HR Stuff that Every Supervisor Should Know</b>
</a><br>
06/05/2019<br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51193"><span style="color:indigo">2019 Emerging Tech Symposium: AR/VR- Immersive Realities</span></a></span></strong><b><br>
<strong><span style="font-family:"Verdana",sans-serif;color:indigo">06/06/2019</span></strong></b><br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52234"><b>Academic Library Directors' Networking Meeting
</b></a><br>
06/07/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51096"><b>Creating a Resume Review Program for Your Library</b></a><br>
06/11/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51154"><b>Caring for the Mind
</b></a><br>
06/12/2019 <br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51161"><span style="color:indigo">Day for Circ Staff: It's All About Myers Briggs and Working as a Team</span></a></span></strong><b><br>
<strong><span style="font-family:"Verdana",sans-serif;color:indigo">06/13/2019</span></strong></b><br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51097"><b>Team + Work = TEAMWORK</b></a>
<br>
06/19/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52233"><b>Fiscal Officers and Human Resources Network Meeting</b></a><br>
06/21/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51098"><b>Bullet Journal Basics</b></a><br>
06/26/2019 <br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51100"><b>Brainstorming and Innovation
</b></a><br>
06/27/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51457"><b>Time Management: Yours and Theirs</b></a><br>
07/10/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52975"><b>You <i>Can
</i>Be the Expert-Tech Troubleshooting with Confidence 101</b></a><br>
07/24/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52977"><b>Hosting a Wikipedia Edit-a-thon in Your Library
</b></a><br>
07/31/2019</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
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<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_121175">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q148080417"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Don't Miss Day for Circulation Staff
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<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
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<p class="MsoNormal"><strong><span style="font-size:8.5pt;font-family:"Verdana",sans-serif">It's All About Myers-Briggs and Working as a Team</span></strong><span style="font-size:8.5pt;font-family:"Verdana",sans-serif">
<br>
The morning and part of the afternoon will focus on Myers-Briggs and the different types and how they communicate.
<br>
We will then hone our skills even more by looking at one of the most significant and important elements of communication, namely nonverbal communication. We will learn about how essential it is to be aware of our nonverbal cues, and how can we learn to read
the cues of others, both our colleagues and our patrons, in order to understand them more effectively.
<br>
<br>
<strong><span style="font-family:"Verdana",sans-serif">Learning Objectives:</span></strong></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">
<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Explore where body language comes from, why it is important and how it affects us and others
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Discover ways to utilize nonverbal cues to communicate your message clearly in context to a variety of scenarios circ staff may encounter
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoNormal"><strong><span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Presenter: </span></strong><em><span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Holly Klingler
</span></em><span style="font-size:8.5pt;font-family:"Verdana",sans-serif">, Research and Innovation Coordinator, NEO-RLS<br>
4 Times to Attend:<br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/Calendar/moreinfo_responsive.php?eventid=51161&org_id=NEOL">Thursday, June 13, 2019 - Wayne County Public Library
</a></span></strong><b><br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51162">Tuesday, August 13, 2019 - Mentor Public Library
</a></span></strong><br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51163">Thursday, September 12, 2019 -Canfield Library
</a></span></strong><br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51164">Tuesday, November, 12, 2019 - Westlake Porter Public Library
</a></span></strong></b></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
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