<div dir="ltr"><span id="gmail-docs-internal-guid-4ea8d423-7fff-63b6-36b7-31bf935a19b5"><p dir="ltr" style="line-height:1.38;margin-left:36pt;margin-top:0pt;margin-bottom:0pt"><br></p><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">
Dear Colleagues,

We are currently circulating hotspots/mifis to patrons. Our provider markets these units as providing "Unlimited Data," but there is a cap at 25GB, at which point the hotspots buffer as they download data. Often the browser will time out. Many patrons find this buffering a nuisance, and report the hotspot as "unusable."  

We are wondering how other libraries handle this problem.   Do you continue to circulate your hotspots even though they are buffering, and if so, do you warn your patrons of the issue?  </span><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><br></span><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><br></span><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Or, do you take the buffering hotspots out of circulation until the data resets?  We would love to know how you handle this problem.  Thank you!</span></span>  <br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;color:black">Ryan R. Whelpley | Geneva Branch Manager</span><span style="font-size:12pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal" style="margin:2.4pt 0in 0.0001pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;color:black">Ashtabula County District Library</span><span style="font-size:12pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal" style="margin:2.4pt 0in 0.0001pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;color:black"><a href="https://maps.google.com/?q=860+Sherman+St,+Geneva,+OH+44041&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">860 Sherman St, Geneva, OH 44041</a></span><span style="font-size:12pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal" style="margin:2.4pt 0in 0.0001pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;color:black">440.361.2288 (office)</span></p><p class="MsoNormal" style="margin:2.4pt 0in 0.0001pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;color:black">Geneva Branch 440.466.4521 | Ashtabula Branch 440.997.9341<br></span><a href="http://www.acdl.info/" style="color:rgb(17,85,204);font-size:16px" target="_blank">www.acdl.info</a><span style="color:rgb(0,0,0);font-size:16px"> </span><span style="font-size:12pt;color:black"><br></span><span style="font-size:12pt;font-family:"Times New Roman",serif"></span></p><div style="font-size:small"><i style="font-family:Calibri,sans-serif;font-size:11pt"><span style="font-size:12pt;color:black">Gather, Read, Discover, Transform<br></span></i></div></div></div></div></div></div></div></div></div></div></div></div></div>