<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
h4
{mso-style-priority:9;
mso-style-link:"Heading 4 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;
font-weight:bold;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.Heading4Char
{mso-style-name:"Heading 4 Char";
mso-style-priority:9;
mso-style-link:"Heading 4";
font-family:"Calibri Light",sans-serif;
color:#2E74B5;
font-style:italic;}
span.EmailStyle21
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:330644210;
mso-list-template-ids:155122958;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1
{mso-list-id:1931769942;
mso-list-template-ids:-1253264172;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#666666"><a href="http://neo-rls.org/v_newsletters/newsletter_2473007.htm">Difficulty viewing this email? Click here...</a>
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="620" style="width:372.0pt">
<tbody>
<tr>
<td width="217" valign="top" style="width:130.2pt;background:white;padding:0in 0in 0in 0in;word-wrap: break-word">
</td>
<td width="403" valign="top" style="width:241.8pt;background:white;padding:0in 0in 0in 0in;word-wrap: break-word">
</td>
</tr>
<tr>
<td colspan="2" style="background:#263D51;padding:0in 0in 0in 0in">
<p class="MsoNormal"><span style="color:white"><img border="0" width="620" height="110" id="_x0000_i1025" src="cid:image001.jpg@01D58D86.8B796320"><o:p></o:p></span></p>
<div id="issue_container">
<div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:white">NEONews October 28, 2019<o:p></o:p></span></p>
</div>
</div>
</td>
</tr>
<tr>
<td width="271" valign="top" style="width:162.75pt;background:white;padding:6.0pt 0in 0in 0in;word-wrap: break-word" id="column1">
<div>
<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_15803">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q19315833"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Weekly Update<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div>
<ul type="disc">
<li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q151014439"><span style="color:#030303">A Note from the Executive Director</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q153790823"><span style="color:#030303">Register Today for November and December Workshops and Webinars</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q153796933"><span style="color:#030303">Facilitation Skills Workshop</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q115286825"><span style="color:#030303">Continuing Education to Print and Share</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q153792045"><span style="color:#030303">Teen SRP</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q153793267"><span style="color:#030303">Small Libraries are Meeting</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q153794489"><span style="color:#030303">OVGTSL 2020 CONFERENCE</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:#030303;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
<span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="#Q153795711"><span style="color:#030303">Innovation in Teen Services Award!</span></a><o:p></o:p></span></li></ul>
</div>
</div>
</div>
</div>
<div>
<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_94339">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q115286825"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Continuing Education to Print and Share
<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div id="94339">
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">New ways to receive continuing education information. Be sure to share this with your staff.
<br>
<a href="https://www.neo-rls.org/docs/1019_NEO-RLS_CE.pdf">CE @ A Glance</a><br>
<a href="https://www.neo-rls.org/docs/NEO-RLS_CE_By_Competency_0919.pdf">CE By Competency</a><br>
<a href="https://www.neo-rls.org/docs/NEO-RLS_CE_By_Track_0919.pdf">CE By Track</a></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_125849">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q153792045"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Teen SRP<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div id="125849">
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">We are still seeking volunteers to be on the Teen Summer Reading Program Committee. This group will help to plan this year's Teen Summer Reading Program. The
meeting will be held at our office in Hudson on <strong><span style="font-family:"Verdana",sans-serif">Monday, November 4, 2019 from 1:00 pm - 4:00 pm</span></strong>. Please email
<strong><span style="font-family:"Verdana",sans-serif"><a href="mailto:lattanzm@neo-rls.org">Melissa Lattanzi</a></span></strong> if you are interested in volunteering.</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_125850">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q153793267"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Small Libraries are Meeting
<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div id="125850">
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Here is an opportunity to talk with staff and management of small libraries. Come and share your challenges and success stories.
<br>
Who: Small Library Staff and Management<br>
What: Networking opportunity <br>
Where: Ashland Public Library<br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/Calendar/moreinfo.php?eventid=54052">When: Friday, November 8<sup>th
</sup>-1:00 pm - 4:00 pm</a></span></strong></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_125851">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q153794489"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">OVGTSL 2020 CONFERENCE
<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div id="125851">
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">OVGTSL 2020 CONFERENCE: TECHNICAL SERVICES TODAY</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303"><a href="https://ideaexchange.uakron.edu/ovgtsl2020/">MAY 17-19, 2020 -- UNIVERSITY OF AKRON, AKRON, OHIO</a></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303">
<o:p></o:p></span></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">The OVGTSL 2020 Conference Program Committee invites forward thinking submissions in all areas related to technical services librarianship including acquisitions, cataloging, serials,
electronic resources, collection development and management, systems, and preservation in academic, public, and special libraries.
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Participants are invited to submit proposals that report on recent research, address emerging trends, or showcase new tools, services and projects. Time slots for all sessions are
50 minutes in length including time for questions. To submit a program proposal, click
<strong><span style="font-family:"Verdana",sans-serif"><a href="http://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.gle%2FEfg9fkp5EDSaY8q99&data=02%7C01%7C%7Ccdb858303beb4b05cfe108d756599d9d%7Ce8575dedd7f94ecea4aa0b32991aeedd%7C0%7C0%7C637072815205507132&sdata=7r0TMpZRcG4GEgbwIkO49lIG0uCJh6fiFwW%2B4X%2BDGKo%3D&reserved=0">HERE
</a></span></strong>to submit the following information by November 1st, 2019.</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_125852">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q153795711"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Innovation in Teen Services Award!
<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div id="125852">
<p class="MsoNormal"><strong><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">Apply for the Innovation in Teen Services Award!</span></strong><span style="font-size:8.5pt;font-family:"Verdana",sans-serif;color:#030303">
<br>
Are you a YALSA/ALA member, and have you implemented an innovative program at your library recently? If so, YALSA encourages you to apply for this $500 award, which aims to recognize a member who has brought a new idea to life through their library that has
benefited the teens in their community. <strong><span style="font-family:"Verdana",sans-serif"><a href="http://www.ala.org/yalsa/innovation-teen-services-award">Learn more and apply by December 1</a>.
</span></strong></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#030303"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</td>
<td width="504" valign="top" style="width:302.25pt;background:white;padding:6.0pt 0in 0in 6.0pt;word-wrap: break-word" id="column2">
<div>
<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_123576">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q151014439"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">A Note from the Executive Director
<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div id="123576">
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif"><img border="0" width="100" id="_x0000_i1026" src="https://myneotoday.org/photos/35223_01302017091627.jpg">We are in the throes of planning the continuing education opportunities
for January-June 2020 which seems almost impossible! How did we get to the end of October already? However it happened, it is here and we are looking forward. In 2020 we will be offering a new Customer Service Academy. We are modeling this a bit differently
so that people have the opportunity over the course of 12 months to attend a selection of workshops and webinars which will qualify them for a certificate of completion when they complete a set number of hours. The Academy will include programs for those
new to a customer service position and for those who are seasoned customer service professionals, for front line staff and for managers. In addition, we will look at customer service from a variety of perspectives including how to provide excellent service
as an introvert, how to manage a customer service team, how to provide professional customer service through email and telephone and a customer service experience boot camp. Our members request workshops and webinars on customer service far more than on any
other topic or competency. If you are looking to impress the customers in your library with excellent service, we think that the new Customer Service Academy will help you in an up-to-date, interactive and meaningful way. Enjoy the remainder of the month
and we will keep you posted on the Customer Service Academy coming in 2020! <br>
<br>
<em><span style="font-family:"Verdana",sans-serif">Betsy Lantz</span></em></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_125848">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q153790823"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Register Today for November and December Workshops and Webinars
<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div id="125848">
<p style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;margin-left:0in">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif"><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52978"><b>Adult Book Buzz with Penguin Random House
</b></a><br>
10/30/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=54054"><b>IT Network</b>
</a><br>
10/30/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=54644"><b>Reference Network Meeting: A Tour of University Circle</b></a><br>
10/30/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=52979"><b>Kids and YA Book Buzz with Penguin Random House
</b></a><br>
11/06/2019<br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=54052"><span style="color:darkorange">Small Libraries Network</span></a></span></strong><b><br>
<strong><span style="font-family:"Verdana",sans-serif;color:darkorange">11/08/2019</span></strong><strong><span style="font-family:"Verdana",sans-serif">
</span></strong><br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=51164"><span style="color:darkorange">Day for Circ Staff: It's All About Myers Briggs and Working as a Team</span></a></span></strong><br>
<strong><span style="font-family:"Verdana",sans-serif;color:darkorange">11/12/2019</span></strong></b><br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=53327"><b>Creating a Culture of Yes</b></a>
<br>
11/13/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=53342"><b>Presenting 101</b>
</a><br>
11/14/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=53227"><b>2019 Hottest Tech Toys for the Holidays</b></a><br>
11/15/2019<br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=53226"><span style="color:darkorange">Facilitation Skills Workshop</span></a></span></strong><b><br>
<strong><span style="font-family:"Verdana",sans-serif;color:darkorange">11/19/2019
</span></strong></b><br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=53276"><b>The Unified Desk-Customer Service at Its Best
</b></a><br>
11/20/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=53277"><b>Teaching Better Behavior: Social-Emotional Learning in Library Programming</b></a><br>
11/21/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=54172"><b>Spanish in a Pinch for Library Staff</b></a>
<br>
12/04/2019<br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=53320"><span style="color:darkorange">Unconscious Bias & Micro Messages
</span></a></span></strong><b><br>
<strong><span style="font-family:"Verdana",sans-serif;color:darkorange">12/05/2019</span></strong></b><br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=54173"><b>To Tag, or Not to Tag? Implementing RFID at Your Library</b></a><br>
12/10/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=54134"><b>Teen Programming: A Mover & Shaker's Recipe for Impact and Success</b></a><br>
12/11/2019<br>
<a href="http://mms.neo-rls.org/Calendar/moreinfo.php?eventid=54833"><b>Salary Survey Discussion: Fiscal Officers and Human Resources Network Meeting</b></a><br>
12/13/2019</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div style="border:solid white 1.0pt;padding:0in 0in 0in 0in;margin-bottom:7.5pt">
<div id="title_content_125853">
<h4 style="margin:0in;margin-bottom:.0001pt;background:#0898DA"><a name="Q153796933"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#030303">Facilitation Skills Workshop
<o:p></o:p></span></h4>
</div>
<div style="margin-left:2.25pt;margin-top:2.25pt;margin-right:2.25pt;margin-bottom:2.25pt">
<div id="125853">
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/Calendar/moreinfo_responsive.php?eventid=53226&org_id=NEOL"><strong><span style="font-family:"Verdana",sans-serif">Tuesday, November 19, 2019
at the Twinsburg Public Library</span></strong></a> <br>
Whether you facilitate a book discussion, a meeting, or a training this workshop is for you. The workshop is designed to teach the skills necessary to facilitate group interactions to achieve a successful conversation or discussion of a topic. Facilitation
skills training will include the four essential functions of high quality facilitation: providing structure, encouraging participation, reflecting the group and moving the group forward.
<br>
<br>
<strong><span style="font-family:"Verdana",sans-serif">Learning Objectives:</span></strong> </span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">
<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Develop the skills for effective group facilitation</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Encourage participation and get the discussion going</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2">
<span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Choose and design the right group process(es) for your session</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Verdana",sans-serif">Presenter: <em><span style="font-family:"Verdana",sans-serif">Marti Peden
</span></em> is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict
resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
</span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</td>
</tr>
<tr>
<td colspan="2" style="background:#263D51;padding:2.25pt 2.25pt 2.25pt 2.25pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:white">Template 1 - NEONews October 28, 2019
<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif"><br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#666666">If you no longer wish to receive these messages, please
<a href="http://www.viethconsulting.com/members/optout.php?orgcode=NEOL&nid=2473007&mid=825503449&em=lattanzm@neo-rls.org">
click here to unsubscribe </a><br>
Northeast Ohio Regional Library System | 1737 Georgetown Rd., Suite B | Hudson, OH 44236</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="margin-bottom:12.0pt;text-align:center">
<span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#666666"><a href="http://neo-rls.org/v_newsletters/newsletter_2473007.htm">Difficulty viewing this email? Click here...</a><br>
<a href="http://neo-rls.org/v_newsletters/newsletter_2473007.htm#SHARE">To share this via social networks, click here...
</a><o:p></o:p></span></p>
</div>
</body>
</html>