<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0in;
margin-right:0in;
margin-bottom:8.0pt;
margin-left:.5in;
mso-add-space:auto;
line-height:105%;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst
{mso-style-priority:34;
mso-style-type:export-only;
margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
mso-add-space:auto;
line-height:105%;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle
{mso-style-priority:34;
mso-style-type:export-only;
margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
mso-add-space:auto;
line-height:105%;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast
{mso-style-priority:34;
mso-style-type:export-only;
margin-top:0in;
margin-right:0in;
margin-bottom:8.0pt;
margin-left:.5in;
mso-add-space:auto;
line-height:105%;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:201404788;
mso-list-type:hybrid;
mso-list-template-ids:-201013156 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l1
{mso-list-id:825822518;
mso-list-type:hybrid;
mso-list-template-ids:-1669541638 67698705 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;}
@list l1:level1
{mso-level-text:"%1\)";
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level2
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l1:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level5
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l1:level7
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level8
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">In September the State Library of Ohio purchased statewide access to
<a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/">
The Librarian’s Guide to Homelessness</a> through Niche Academy. T<span style="font-size:12.0pt;background:white">he online training, authored by Ryan Dowd, is now available for all Ohio public library staff. The four-part training is an empathy-driven approach
that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and issues, and make staff feel empowered and safe. A former
director of a Chicago homeless shelter, Ryan Dowd is the author of <em><span style="font-family:"Calibri",sans-serif">The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone</span></em>.
He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect. To access the training, go to the State Library of Ohio’s </span><a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/"><b><span style="font-size:12.0pt;color:windowtext;background:white">Training
and Professional Development page</span></b></a><span style="font-size:12.0pt;background:white"> and click the homelessness training link. Once in Niche Academy, you will be prompted to create an account.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Ryan Dowd will be hosting a live webinar- Advanced Body Language Concepts and Tools on December 4. The webinar is free to access with the statewide subscription. Here are the details:
<o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>1-Hour Live Webinar:
<o:p></o:p></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="color:#4472C4">Advanced Body Language Concepts and Tools<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Some of the questions answered:<o:p></o:p></b></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l1 level1 lfo1">
Why is “Resting Jerk Face” such a problem?<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l1 level1 lfo1">
How can I learn to “hear” body language?<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l1 level1 lfo1">
Where can I stand, so that I am less likely to get yelled at?<o:p></o:p></li></ol>
<p class="MsoNormal"><b>When</b>: Wednesday, December 4 at 2:00 pm Central time (3pm Eastern, 2pm Mountain, noon Pacific)<o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:red">(A recording of the webinar will be available for<o:p></o:p></span></i></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><u><span style="color:red">two weeks</span></u></i></b><i><span style="color:red"> after the webinar if the technology cooperates)<o:p></o:p></span></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Length</b>: 1 Hour <i>(45 minutes of training and 15 minutes of live questions)</i><o:p></o:p></p>
<p class="MsoNormal"><b>Pre-Registration Required: </b><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fzoom.us%2Fwebinar%2Fregister%2F5315737827818%2FWN_Q15iDF4rQPG1FswVeWQOmA&data=02%7C01%7CEKelsey%40library.ohio.gov%7C70680465e46c475028ba08d76cff34f3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C1%7C637097715684860802&sdata=x%2F0SSgppq5L0iVZQsLYSRLuwMN6XL4D0u64X9PfoffU%3D&reserved=0">https://zoom.us/webinar/register/5315737827818/WN_Q15iDF4rQPG1FswVeWQOmA</a>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Presented by Ryan Dowd</b>: <o:p></o:p></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto">
<b><o:p> </o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l0 level1 lfo2">
Author of the <i>American Library Association</i> book, <u>The Librarian’s Guide to Homelessness</u>.
<b><o:p></o:p></b></li><li class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l0 level1 lfo2">
Executive Director of a large homeless shelter outside of Chicago.<b><o:p></o:p></b></li><li class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l0 level1 lfo2">
Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.<b><o:p></o:p></b></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have trouble accessing the training or December 4 webinar, email Erin Kelsey, library consultant at the State Library of Ohio at
<a href="mailto:ekelsey@library.ohio.gov">ekelsey@library.ohio.gov</a>. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>