<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.header-img, li.header-img, div.header-img
{mso-style-name:header-img;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.footer, li.footer, div.footer
{mso-style-name:footer;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:9.0pt;
font-family:"Times New Roman",serif;}
p.wrapper, li.wrapper, div.wrapper
{mso-style-name:wrapper;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.outer, li.outer, div.outer
{mso-style-name:outer;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.inner, li.inner, div.inner
{mso-style-name:inner;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.contents, li.contents, div.contents
{mso-style-name:contents;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.contents1, li.contents1, div.contents1
{mso-style-name:contents1;
mso-margin-top-alt:auto;
margin-right:0in;
margin-bottom:7.5pt;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.externalclass, li.externalclass, div.externalclass
{mso-style-name:externalclass;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.contents2, li.contents2, div.contents2
{mso-style-name:contents2;
mso-margin-top-alt:auto;
margin-right:0in;
margin-bottom:7.5pt;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle28
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor="white" background="" lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="605" style="width:363.0pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="border:solid white 1.0pt;padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in"></td>
</tr>
<tr>
<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="max-width:600px">
<tbody>
<tr>
<td style="padding:3.75pt 3.75pt 3.75pt 3.75pt"></td>
</tr>
<tr>
<td style="padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Verdana",sans-serif"><img width="386" height="102" id="_x0000_i1025" src="cid:template_header_NEOL_52225"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;display:none"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white;border-spacing:0">
<tbody>
<tr>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif"><img width="560" height="143" id="_x0000_i1026" src="cid:image001.jpg@01D5F233.8CADC530"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/Calendar/moreinfo_responsive.php?eventid=56282&org_id=NEOL"><strong><span style="font-size:13.5pt;font-family:"Verdana",sans-serif">Thursday, April 2, 2020</span></strong></a><br>
This year's Critical Conversations: Building Empathy to Build Community, will increase your understanding of why empathy is so important in building community. Empathy is a foundational concept in diversity, equity and inclusion awareness and can lead to
more effective community connections. As such, it is critical to all aspects of service from collection development to programming to marketing to customer service. <br>
Click <a href="https://mms.neo-rls.org/Calendar/moreinfo_responsive.php?eventid=56282&org_id=NEOL">
<strong><span style="font-family:"Verdana",sans-serif">HERE </span></strong></a>for more information and to register. <o:p></o:p></span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;display:none"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white">
<tbody>
<tr>
<td style="padding:3.75pt 3.75pt 3.75pt 3.75pt"></td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;display:none"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white">
<tbody>
<tr>
<td style="padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#777777"><br>
<a href="http://mms.neo-rls.org/members/optout.php?orgcode=NEOL&msg=69189319&mid=825503449&oe=lattanzm@neo-rls.org">Click here to unsubscribe</a>
<br>
Message sent by Melissa Lattanzi, <a href="mailto:lattanzm@neo-rls.org">lattanzm@neo-rls.org</a>
<br>
Northeast Ohio Regional Library System | 1737 Georgetown Rd., Suite B | Hudson, OH 44236<br>
<br>
<br>
<a href="http://www.viethconsulting.com"><span style="text-decoration:none"><img border="0" width="121" height="18" id="_x0000_i1027" src="cid:svc_footer"></span></a></span><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center;background:white"><o:p> </o:p></p>
</div>
</body>
</html>