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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">The State Library of Ohio will be adding several new questions to the 2020 Public Library Report (collected in early 2021) related to the COVID-19 pandemic and how Ohio’s
libraries responded and continued to serve their patrons during this crisis. This list will likely evolve with input from the library community and as things continue to change in the state.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Please note, these questions and definitions only apply to the 2020 Public Library Report. If you have not completed your 2019 Public Library Report, the absolute last
day to do so will be May 31, 2020.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo1"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Date of COVID-19 Closure: </span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> This is the date the
library ceased normal physical operations during the COVID-19 pandemic. Services such as curbside pickup may have been offered after this official date of closure. If patrons are not allowed in the building, the building is closed even if staff are providing
services. <o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo2"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Date of COVID-19 Reopening:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> This is the date the
library resumed normal physical operations after COVID-19 closures. This is the date patrons were able to enter the library again after the library building had been closed. Curbside pickup and other services may have been available prior to this official
date of reopening.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo2"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Virtual Programs Offered</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">: A virtual program (a
single live event on a single day) is any library planned event which introduces the group attending to any of the broad range of library services or activities or which directly provide information to online participants, where the audience will view the
content virtually as it is created (Live). Virtual Programs may cover use of the library, library services, or library tours. Programs may also provide cultural, recreational, or educational information, often designed to meet a specific social need.<o:p></o:p></span></li><ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level2 lfo2"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Count all virtual programs, hosted and performed by the library. If virtual programs are offered as a series, count each program in
the series. For example, a reoccurring storytime series on Facebook offered once a week for 4 weeks should be counted as four virtual programs. The live audience attending this program should be reported as attendees.<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Virtual Program Attendance</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">: The number of attendees
at a virtual program (a virtual program being defined as a live single event on a single day). Count only the participants watching the program as it airs (Live Audience). <b>Do not count views of the program after the offered program has concluded</b> <b>(i.e.
recordings) for inclusion in this category</b>.<o:p></o:p></span></li><ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level2 lfo3"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Views on Facebook Live</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">: It’s safe to assume that
in many cases, like early childhood programming, one or more individuals will be viewing a screen together. One screen will register on the FB attendance count as one view. For the 2020 Ohio public library survey, count one view as one program attendee UNLESS
you can document multiple attendees. Specifically, if you ask attendees to comment with how many people are viewing the content, you can then add the additional numbers you receive to the number of live views. So if a patron comments that two people are viewing
from one device, you’d add +1 to the live viewer number.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level2 lfo3"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Also about views on Facebook Live</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">: FB will register
a view even if someone only watches for a few minutes and doesn’t view the entire program. That is OK. You can count as an attendee someone who attends part of a traditional program, and you can do the same with online programs. Please use the longest interval
(I’ve heard both 30 seconds and one minute are sometimes available) to count attendees, not five or 10 seconds.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level2 lfo3"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Live moderated discussions </span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">(such as book discussion
groups on FB/Twitter): if led by a library staff member, you may count it as a program and count the number of unique commenters as attendees while the program was happening live.<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level1 lfo4"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Library Created Virtual Program Recorded Views</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">: Report
the number of views of library created virtual content such as programming intended for live audiences and then archived for future viewing. Only report data for programming created and produced by the library. <b>Do not include live views in this count</b>.
The number of views of recorded programs will not count towards your programming total that goes to IMLS, but it will be valuable in showing the state, local government and your patrons the additional services the library provided.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l5 level1 lfo5"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Did your library provide Wi-Fi access during the COVID-19 closure period? Yes/No</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">:
Did your Wi-Fi signal remain active and available for use either with or without the need for login information (such as a library card), during the period the library implemented COVID-19 services?<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Other Potential Questions for the 2020 Public Library Report:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo6"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Staffing—furloughs (paid and unpaid) layoffs, and other reductions<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo6"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Additional questions on services offered (possibly a text box)<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">If you would like additional information or have questions, please contact
<a href="mailto:kkrumsee@library.ohio.gov">Kirstin Krumsee</a>.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">###<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="96" height="101" style="width:1.0in;height:1.052in" id="Picture_x0020_11" src="cid:image002.jpg@01D61FB6.32BE0070"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002060"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Marsha McDevitt-Stredney, Ph.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Public Information Officer<br>
Director, Marketing & Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Tel: 614-644-6875<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><a href="http://library.ohio.gov/"><span style="color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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