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<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Please excuse multiple postings…<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/">The Librarian’s Guide to Homelessness</a></span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
core training purchased by the State Library in September and subsequent archived webinars are now available as separate modules in Niche Academy. The online training, authored by Ryan Dowd, is available for all Ohio public library staff. The four-part training
is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and issues, and make staff
feel empowered and safe. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">A former director of a Chicago homeless shelter, Ryan Dowd is the author of <i>The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems,
Preventing Conflict, and Serving Everyone</i>. He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect. He also provides training to police departments, nonprofits and other organizations
on how to compassionately manage problematic behavior from troubled individuals.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">To access the training, go to the State Library of Ohio’s <a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/"><b>Training
and Professional Development page</b></a> and click the homelessness training link. Once in Niche Academy, you will be prompted to create an account. Certificates will be issued within Niche Academy after the completion of the core training or webinar.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Upcoming Webinar: Q</span></b><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
<span style="color:#006666">&</span> <span style="color:#006666">A with Ryan</span>
<span style="color:#006666">Dowd</span></span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">When</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">:
</span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Thursday, June 4 at 1:00 pm Central time (2pm Eastern)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><br>
<b><span style="color:#006666">Length</span></b><span style="color:#006666">:</span> 1 Hour<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">This webinar will be all questions from you:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">You can submit questions in advance here:
<a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homelesslibrary.com%2Fqandawebinarsurvey.html&data=02%7C01%7Cekelsey%40library.ohio.gov%7C64c96ec671094140af1308d7fb26bf2b%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637254016145412966&sdata=cInGaeqIHOsLJSOS6vic3oojmT9iDPqDtvOdpCFcI4g%3D&reserved=0" target="_blank">
http://www.homelesslibrary.com/qandawebinarsurvey.html</a> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">He will also take live questions during the webinar<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Suggestions for types of questions to ask:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Is there a specific patron that you are unsure how to handle and would like guidance?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Did you have a situation with a homeless patron and you're not sure whether you dealt with it correctly?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Do you have specific questions about people experiencing homelessness, poverty, mental illness, or substance abuse?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Have you heard something about people experiencing homelessness and you're not sure whether it's true?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Do you have a coworker who struggles when dealing with challenging patrons and want to know how to help him/her?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Pre-RegistrationRequired</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">: </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fus02web.zoom.us%2Fwebinar%2Fregister%2F3015832712254%2FWN_Bmc3nS83Qs67yX9gx_fuaw&data=02%7C01%7Cekelsey%40library.ohio.gov%7C64c96ec671094140af1308d7fb26bf2b%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637254016145412966&sdata=RUru2T7qgbVTjbls%2B%2FpLjl3keOLKRvYLOZOgzr07yIM%3D&reserved=0" target="_blank">https://us02web.zoom.us/webinar/register/3015832712254/WN_Bmc3nS83Qs67yX9gx_fuaw</a> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">This month we are limiting registrations to the first 1,500 people</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
because last month the Zoom limits on number of attendees maxed out and some people were locked out.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Anyone who misses a live event can watch it on Niche Academy a few days later.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">If you have trouble accessing the training or June 4 webinar, email Erin Kelsey, library consultant at the State Library of Ohio at
<a href="mailto:ekelsey@library.ohio.gov">ekelsey@library.ohio.gov</a>. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">###<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="96" height="101" style="width:1.0in;height:1.052in" id="Picture_x0020_11" src="cid:image003.jpg@01D62D2C.E69D5590"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002060"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Marsha McDevitt-Stredney, Ph.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Public Information Officer<br>
Director, Marketing & Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Tel: 614-644-6875<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><a href="http://library.ohio.gov/"><span style="color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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