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<span style="font-family:"Arial Black",sans-serif;text-shadow:auto;font-weight:normal">POSITION POSTING<o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Arial Black",sans-serif;text-shadow:auto;font-weight:normal">October 28, 2020<o:p> </o:p></span></p>
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<span style="font-size:18.0pt;color:navy;text-shadow:auto">Job Title<o:p> </o:p></span></p>
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<span style="font-size:18.0pt;color:navy;text-shadow:auto">Sr. Associate – Circulation<o:p> </o:p></span></p>
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<span style="color:navy;text-shadow:auto">24 Hour Position<o:p> </o:p></span></p>
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<b>QUALIFICATIONS<o:p> </o:p></b></p>
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Associate’s or Bachelor’s degree or a minimum of 3 years’ experience working in a library required.<span style="mso-spacerun:yes">
</span>Experience with Circulation Operations in a library setting required. Supervisory experience preferred.<span style="mso-spacerun:yes">
</span>Experience with Windows-based OS including Word and Excel.<span style="mso-spacerun:yes">
</span>Ability to handle cash and credit card transactions.<span style="mso-spacerun:yes">
</span>Must have the ability to work effectively and communicate with a wide variety of co-workers and members of the general public.<span style="mso-spacerun:yes">
</span>Ability to be tactful and customer-oriented when handling patron complaints<span style="mso-spacerun:yes">
</span>Must be self-motivated, be courteous and possess tact and teamwork skills.
<o:p> </o:p></p>
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<b>BRIEF JOB DESCRIPTION</b> <o:p> </o:p></p>
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Reporting to the Manager of Circulation Services, this position supervises Circulation staff on required shifts,<span style="mso-spacerun:yes">
</span>provides excellent customer service in charging out and discharging all library materials borrowed by patrons, as well as directing them to the appropriate resources within the Library.<span style="mso-spacerun:yes">
</span>Responsible for ensuring policies and procedures are followed. Resolves customer complaints and accepts customer suggestions.<span style="mso-spacerun:yes">
</span>Processes passport requests. <o:p> </o:p></p>
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<b>HOURS<o:p> </o:p></b></p>
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24 Hours per week.<span style="mso-spacerun:yes"> </span>Daytime, Evening and Weekend Hours Required<o:p> </o:p></p>
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<b>CLASSIFICATION <o:p> </o:p></b></p>
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<b><o:p> </o:p></b></p>
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<b><span style="mso-spacerun:yes"> </span><o:p> </o:p></b></p>
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<b>DEADLINE<o:p> </o:p></b></p>
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Senior Associate, Grade 310, <o:p> </o:p></p>
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Salary $17.00 - $23.00, Non-Exempt<o:p> </o:p></p>
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<o:p> </o:p></p>
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<b>Tuesday, November 10, 2020<o:p> </o:p></b></p>
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<span style="color:navy">EQUAL OPPORTUNITY EMPLOYER<o:p> </o:p></span></p>
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<span style="color:navy"><o:p> </o:p></span></p>
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<o:p> </o:p></p>
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<span style="color:black;mso-color-alt:windowtext">Questions regarding any open position should be directed to</span><o:p> </o:p></p>
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<span style="color:black;mso-color-alt:windowtext">Human Resources at (440) 250-5453</span><o:p> </o:p></p>
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<span style="color:black;mso-color-alt:windowtext">For your convenience, applications are available at the</span><o:p> </o:p></p>
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<span style="color:black;mso-color-alt:windowtext">Reception Desk or on our website:<span style="mso-spacerun:yes">
</span></span><span style="color:navy"><a href="http://www.westlakelibrary.org">www.westlakelibrary.org</a></span><span style="color:black;mso-color-alt:windowtext">.</span><o:p> </o:p></p>
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<p style="margin-top:0px; margin-bottom:0px; margin-top:0; margin-bottom:0">Pam Linger, Sr. Human Resource Manager</p>
<p style="margin-top:0px; margin-bottom:0px; margin-top:0; margin-bottom:0">Westlake Porter Public Library</p>
<p style="margin-top:0px; margin-bottom:0px; margin-top:0; margin-bottom:0">27333 Center Ridge Road</p>
<p style="margin-top:0px; margin-bottom:0px; margin-top:0; margin-bottom:0">Westlake, Ohio 44145</p>
<p style="margin-top:0px; margin-bottom:0px; margin-top:0; margin-bottom:0">pam.linger@westlakelibrary.org</p>
<p style="margin-top:0px; margin-bottom:0px; margin-top:0; margin-bottom:0">(440) 250-5453 (direct line)</p>
<p style="margin-top:0px; margin-bottom:0px; margin-top:0; margin-bottom:0">(440) 871-6969 (fax)</p>
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