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<span style="font-size:14.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes"></span><span style="font-size:14.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<span style="font-size:14.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">FULL TIME EMPLOYMENT OPPORTUNITY<o:p> </o:p></span></p>
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<span style="font-size:14.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Application Deadline:<span style="mso-spacerun:yes">
</span>Position will be advertised until filled.<o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Position Title:<o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin:0in 0in 8pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:0in;tab-stops:117.0pt">
<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Computer Technician</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Classification:<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Library Assistant III</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Rate of Pay:<o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">$13.89 hourly<o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Hours /FLSA status:<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">40, FT, Regular, non-exempt, Works a varied schedule of mornings, afternoons, evenings, weekend rotation</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Location:<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Based at Administrative Center</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Reports to:<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif">IT Manager</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Staff Supervised:<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">None<o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Position Summary:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><span style="mso-spacerun:yes">
</span></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Performs a variety of help desk duties by providing direct troubleshooting assistance to library staff and resolving technical problems remotely or on-site with an emphasis on
customer service. Updates, maintains and performs scripted, imaged and manual software installations on GCPL computers<span style="color:#5B9BD5;mso-themecolor:accent1">.</span><span style="mso-spacerun:yes">
</span>Assists with the configuration and maintenance of GCPL computers including but not limited to public, staff, mobile services, fiscal and genealogy hardware and software.<span style="mso-spacerun:yes">
</span>Sets up active directory profiles, email distribution lists and troubleshoots Office365/Outlook issues for staff.<span style="mso-spacerun:yes">
</span>Assists in maintaining the inventory database.<span style="mso-spacerun:yes">
</span>Shares the responsibility to obtain quotes and place orders for equipment and supplies<span style="color:#C00000">.<span style="mso-spacerun:yes">
</span></span>May travel to any GCPL library location as required.<o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"">Essential Job Functions:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman""><span style="mso-spacerun:yes">
</span><i>This list is illustrative, but not exhaustive for this position</i>.<o:p> </o:p></span></p>
<ul style="margin-bottom:0in">
<li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">First responder technician that monitors the GCPL helpdesk and provides assistance both remotely and on site with an emphasis on customer service.<o:p> </o:p></span></li><ul style="margin-bottom:0in">
<li><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Maintains good communication with staff about the status of issues by phone and/or using help desk tickets and email along with providing timely service and technical assistance.<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></li></ul>
<li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Updates, maintains and performs scripted, imaged and manual software installations on GCPL computers<o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Assists with the configuration, maintenance, deployment and troubleshooting of GCPL computers including but not limited to staff, public, mobile services, fiscal, genealogy hardware, software
and their connected devices.<s><o:p> </o:p></s></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Ability to setup and maintain active directory profiles, distribution lists and Office 365 accounts for staff.<o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Troubleshoots Office 365/Outlook email issues for staff.<o:p> </o:p></span><br>
<br>
<span style="font-size:12.0pt;font-family:"Times New Roman",serif">Able to configure printers and troubleshoot related issues.<s><o:p> </o:p></s></span></li><ul style="margin-bottom:0in">
<li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Assists in maintaining the inventory database.
<s><o:p> </o:p></s></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Maintains toner stock and responsible for toner recycling.<span style="mso-spacerun:yes">
</span><s><o:p> </o:p></s></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Assists Clevnet with troubleshooting, updating and deploying network hardware including VOIP.<s><o:p> </o:p></s></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Assists Clevnet with troubleshooting ILS issues
<s><o:p> </o:p></s></span></li><li><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Works with GCPL staff to train them on new hardware, software and feature enhancements.
<o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Shares the responsibility to obtain quotes and place orders for equipment and supplies.<o:p> </o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Continues to develop and share knowledge and skills through appropriate meetings, conferences and workshops for cross training, and professional and technical development.<o:p> </o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Other duties as assigned<o:p> </o:p></span></li></ul>
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<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Minimum Knowledge, Skills, Abilities and Other Characteristics:<o:p> </o:p></span></b></p>
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<li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Substantial working knowledge of and experience with PC’s, operating systems and related peripherals.<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">High level of expertise resolving routine and complex PC problems.
<o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Working knowledge of Microsoft Office/ Outlook webmail suite.<o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Strong problem-solving skills are essential.
<o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Effective oral and written communication skills, excellent customer service skills.<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Able to work accurately and independently with minimum supervision and have dependable work habits.
<o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Work schedule flexible to meet library needs.
<o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Willingness and adaptability to work in a changing work environment.<span style="mso-spacerun:yes">
</span><o:p> </o:p></span><br>
<br>
<o:p> </o:p></li></ul>
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<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Minimum Education, Experience, and Licensing Requirements:<o:p> </o:p></span></b></p>
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<li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">High school diploma or GED required; Associates degree preferred.<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">A+ certification or three years relevant experience required. <o:p> </o:p></span></li><li><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Valid driver’s license and proof of auto insurance required.
<o:p> </o:p></span><br>
<br>
<o:p> </o:p></li></ul>
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<b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Physical Requirements:<o:p> </o:p></span></b></p>
<ul style="margin-bottom:0in">
<li><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Able to lift 50 lbs. and move equipment in and
<span class="il">out</span> of building. <o:p> </o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Ability to crawl, bend, stretch, walk and or kneel in order to wire and install equipment.
<o:p> </o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Able to use hands and fingers, grasp, handle, feel, or operate objects, tools or controls-including computers, phones and office equipment.
<o:p> </o:p></span></li><li><span style="font-size:12.0pt;line-height:107%;font-family:"Times New Roman",serif">Able to read computer screens and print material.<o:p> </o:p></span></li></ul>
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<span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#222222">If interested provide: Resume, work references and Geauga County Public Library application.<o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#222222">Application available online at:
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif">http://divi.geaugalibrary.net/</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#222222"><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#222222;background:white">Apply Online:<span style="mso-spacerun:yes">
</span></span><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#222222">GCPL.recruiting@geaugalibrary.net<o:p> </o:p></span></b></p>
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<span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:#222222">Geauga County Public Library – Administrative Center<o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman"">12701 Ravenwood Drive, Chardon, OH 44024<o:p> </o:p></span></p>
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<p class="MsoNoSpacing" style="margin-top:0px; margin-bottom:0px"><span class="normaltextrun"><b><span style="font-size:10pt; font-family:"Verdana",sans-serif">Christine Reda</span></b></span><span class="scxw229780039"><span style="font-size:10pt; font-family:"Verdana",sans-serif">,
SHRM-SCP, SPHR</span></span><br>
<span class="normaltextrun"><span style="background-color:inherit"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif">Human Resources Coordinator</span></span></span><span class="scxw229780039"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif"> </span></span></p>
<p class="MsoNoSpacing" style="margin-top:0px; margin-bottom:0px"><span class="normaltextrun"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif">Geauga County Public Library</span></span><span class="scxw229780039"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif"> </span></span></p>
<p class="MsoNoSpacing" style="margin-top:0px; margin-bottom:0px"><span class="normaltextrun"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif">Administrative Center</span></span><span class="scxw229780039"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif"> </span></span></p>
<p class="MsoNoSpacing" style="margin-top:0px; margin-bottom:0px"><span class="normaltextrun"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif">12701 Ravenwood Drive</span></span><span class="scxw229780039"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif"> </span></span></p>
<p class="MsoNoSpacing" style="margin-top:0px; margin-bottom:0px"><span class="normaltextrun"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif">Chardon, Ohio 44024</span></span><span class="scxw229780039"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif"> </span></span></p>
<p class="MsoNoSpacing" style="margin-top:0px; margin-bottom:0px"><span class="normaltextrun"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif">440-286-8376<br>
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<p class="MsoNoSpacing" style="margin-top:0px; margin-bottom:0px"><span class="normaltextrun"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif">440-286-1356 FAX
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<span class="normaltextrun"><span style="background-color:inherit"><span style="font-size:8.0pt; font-family:"Verdana",sans-serif"><a href="http://divi.geaugalibrary.net" class="OWAAutoLink">GeaugaLibrary.net</a></span></span></span>
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