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<b><span style="font-size:14pt;color:rgb(112,48,160);font-family:Calibri,Helvetica,sans-serif">MidPointe Library - Library Specialist, Call Center - Part Time – Middletown Ohio</span><span style="font-size:14.0pt;color:#7030A0"><span style="font-family:Calibri,Helvetica,sans-serif"> </span></span></b></p>
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<b><span style="font-size:14pt;color:red;font-family:Calibri,Helvetica,sans-serif">This opening is eligible for a conditional $1,200 hiring bonus for a limited time only!</span><span style="font-size:14.0pt;color:red"><span style="font-family:Calibri,Helvetica,sans-serif"> </span></span></b></p>
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<b><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">In preparation to increase our hours in the fall, we have a part time opening at our Middletown Library!</span><span style="font-size:12.0pt"><span style="font-family:Calibri,Helvetica,sans-serif"> </span></span></b></p>
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<span style="font-size:12pt;color:rgb(112,48,160);font-family:Calibri,Helvetica,sans-serif">As a specialist in our call center, during your shifts you would provide excellent customer service to our diverse population over the telephone, forward and/or transfer
calls; solve patrons needs and issues; answer questions (ready reference); give reading recommendations; assist with library downloadable content; and explain library policy and guidelines. Over the phone you would also problem solve patron records, fees,
holds, and complaints.</span><span style="font-size:11.5pt;color:#7030A0"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></p>
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<b><span style="color:rgb(112,48,160);font-size:12pt;line-height:normal;font-family:Calibri,Helvetica,sans-serif">MidPointe is located on the east side of Butler County, Ohio in a vibrant, dynamic, diverse community that enjoys community support. Nestled between
Cincinnati and Dayton, the area has a wide variety of schools, entertainment, dining experiences, sports, and cultural events. We have something for everyone!</span><span style="color:#7030A0"><span style="font-size:12pt;line-height:normal;font-family:Calibri,Helvetica,sans-serif"> </span></span></b></p>
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<b><span style="font-size:12pt;color:rgb(112,48,160);font-family:Calibri,Helvetica,sans-serif">To be successful, you will need to:</span><span style="font-size:11.5pt;color:#7030A0"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></b></p>
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<li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Have a high school diploma or equivalent.
</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span><br>
<span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">A college degree is highly desired.
</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></li><li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Must be familiar with literature that appeals to all ages.
</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></li><li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Must have excellent customer service, a strong service/work ethic; be reliable; have sound judgement, good research skills, excellent problem-solving skills; able to handle confidential
information, and adapt rapidly to change. </span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></li><li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Must have a friendly telephone voice, strong telephone and verbal communication skills including proper grammar, and have active listening skills.</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></li><li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Must be proficient with computer software, such</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">
</span></span><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">as Microsoft Suite, Google Drive, e-reader tablets, scheduling software, and the Internet. Library software experience is helpful.</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></li><li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Must be able to learn and carry out the essential responsibilities of the position.</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></li><li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Must be able to effectively speak, listen, read (including cursive), and understand English.</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></li><li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Regular and predictable physical attendance is required.
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<b><span style="font-size:12pt;color:rgb(112,48,160);font-family:Calibri,Helvetica,sans-serif">Work Schedule:</span></b><span style="font-size:12pt;color:rgb(112,48,160);font-family:Calibri,Helvetica,sans-serif">
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<span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">20 hours per week with varying hours and schedules, evenings and weekends required.</span><span style="font-size:11.5pt"><strong><span style="color:#7030A0"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></strong></span></p>
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<strong><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif;color:rgb(112,48,160)">Salary:</span></strong><span style="font-size:11.5pt;color:#7030A0"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></p>
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<span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">The pay range is $13.57 – $20.35, the pay rate depends on experience.</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></p>
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<strong><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif;color:rgb(112,48,160)">Benefits:</span></strong><span style="font-size:11.5pt;color:#7030A0"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></p>
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<span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Part time benefits include state retirement; direct deposit; accrued paid time off; eligibility for dental and vision insurance; holiday pay; education assistance, and more.</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></p>
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<strong><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif;color:rgb(112,48,160)">Physical Requirements:</span></strong><span style="font-size:11.5pt;color:#7030A0"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></p>
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<li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Must have manual dexterity and visual acuity sufficient to operate library equipment.</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></li><li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Must have sufficient clarity of speech and hearing which permits satisfactory communication with others.</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></li><li><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Must be able to work in areas that may contain cleaning odors, dust or other possible allergens.</span><span style="font-size:11.5pt"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span><span></span></li><li style="display:block"><br>
<span></span><b><span style="font-size:11.5pt;color:#7030A0"></span></b></li></ul>
<div><b><span style="font-size:12pt;color:rgb(112,48,160);font-family:Calibri,Helvetica,sans-serif">App</span><span style="font-size:12pt;color:rgb(112,48,160);font-family:Calibri,Helvetica,sans-serif"></span><span style="font-size:12pt;color:rgb(112,48,160);font-family:Calibri,Helvetica,sans-serif">ly:</span><span style="font-size:11.5pt;color:#7030A0"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></b><br>
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<span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Complete a required MidPointe Library System employment application found at:
</span><span><a href="https://secure.entertimeonline.com/ta/6138957.jobs?ShowAllOpenings" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="0"><span style="font-size:12pt;color:windowtext;font-family:Calibri,Helvetica,sans-serif">https://secure.entertimeonline.com/ta/6138957.jobs?ShowAllOpenings</span></a></span><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">.</span><span><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">
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<b><span style="font-size:12pt;color:rgb(112,48,160);font-family:Calibri,Helvetica,sans-serif">Inquiries:</span><span style="font-size:11.5pt;color:#7030A0"><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></b></p>
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<span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">The full job description for this opening is available on our website at:</span><span><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></p>
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<span><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span><a href="https://www.midpointelibrary.org/page/jobs" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="1"><span style="color:windowtext;font-size:12pt;font-family:Calibri,Helvetica,sans-serif">https://www.midpointelibrary.org/page/jobs</span></a></span><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">.
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<span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif">Please, only call the library if you need assistance in completing the required online application.</span><span><span style="font-size:12pt;font-family:Calibri,Helvetica,sans-serif"> </span></span></p>
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<span style="font-size:14pt; line-height:normal">Terri Manney</span></div>
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<span style="font-size:14pt; line-height:normal">Human Resources Assistant</span></div>
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<span style="font-size:14pt; line-height:normal">MidPointe Library System</span></div>
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<span style="font-size:14pt; line-height:normal">125 S Broad St</span></div>
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<span style="font-size:14pt; line-height:normal">Middletown OH 45044</span></div>
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<span style="font-size:14pt; line-height:normal">1.513.705.8516</span><br>
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