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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#666666"><a href="https://neo-rls.org/v_newsletters/newsletter_8167527.htm">Difficulty viewing this email? Click here...</a>
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<p class="MsoNormal"><span style="color:#263D51"><a href="https://mms.neo-rls.org/ct.php?lid=51063393&nr=5763003003" target="_blank"><span style="text-decoration:none"><img border="0" width="620" height="132" id="_x0000_i1025" src="http://viethconsulting.com/newsletter/8167527/5763003003/headerimage6680.gif"></span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#263D51">NEO-RLS News-August 16, 2021
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q204892419"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Don't Miss It!<o:p></o:p></span></h4>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=51283353&nr=5763003003"><span style="text-decoration:none"><img border="0" id="_x0000_i1026" src="http://neo-rls.org/photos/78587_08122021102741.jpg"></span></a><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q204734781"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">A Note from the Executive Director
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><img border="0" width="100" id="_x0000_i1027" src="http://neo-rls.org/photos/77535_07122021102302.jpg">At NEO-RLS we had been venturing back into the realm of in-person events,
only to be brought up short due to increasing COVID numbers, new mask guidelines from the CDC and additional information regarding the efficacy of vaccinations. We have also been listening to what libraries are doing with regard to masks and programming.
As a result, we will be continuing with our online options for the remainder of 2021 in order to provide you with a safe, hopefully stress-free, manner of participating in continuing education. Last week while on vacation, I encountered a sign at the Old
Jail in Jim Thorpe, Pennsylvania, which seemed to sum everything up well in terms of everyone doing their best to continue serving their constituents. The sign read as follows:<br>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">Welcome to the Old Jail<br>
<em><span style="font-family:"Verdana",sans-serif">We are very sorry….</span></em><br>
<em><span style="font-family:"Verdana",sans-serif">We can’t do anything about the weather.</span></em><br>
<em><span style="font-family:"Verdana",sans-serif">We can’t do anything about the pandemic.</span></em>
<br>
<em><span style="font-family:"Verdana",sans-serif">We can’t do anything about masks.</span></em><br>
<em><span style="font-family:"Verdana",sans-serif">We can’t do anything about rules.</span></em><br>
<em><span style="font-family:"Verdana",sans-serif">But we can be nice.</span></em><br>
<em><span style="font-family:"Verdana",sans-serif">If you can be nice, please come in.</span></em><br>
<em><span style="font-family:"Verdana",sans-serif">If you can’t be nice, come another time when you feel better.</span></em><br>
<em><span style="font-family:"Verdana",sans-serif">Have a pleasant day.</span></em>
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Thanks for your continuing participation and enjoy your week! <em><span style="font-family:"Verdana",sans-serif">Together we are maximizing library potential.</span></em><i><br>
<br>
<em><span style="font-family:"Verdana",sans-serif">Betsy Lantz</span></em></i><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q204836207"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">CE to Print and Share
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">Don't forget about
<strong><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=51124493&nr=5763003003">CE @ a Glance</a>
</span></strong>. A simple one-page flyer to share with your staff.<o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q204717673"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Bargaining<o:p></o:p></span></h4>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=51106163&nr=5763003003"><span style="text-decoration:none"><img border="0" id="_x0000_i1028" src="http://neo-rls.org/photos/78615_08132021113346.jpg"></span></a><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q204815433"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Customer Service Academy Offerings
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=51068281&nr=5763003003" target="_blank"><span style="text-decoration:none"><img border="0" width="100" id="_x0000_i1029" src="http://neo-rls.org/photos/Calendar.png"></span></a>8/10/2021<br>
<a href="https://mms.neo-rls.org/ct.php?lid=51265023&nr=5763003003" target="_blank"><strong><span style="font-family:"Verdana",sans-serif">Creating Standards for Successful Customer Service (For Frontline Staff)</span></strong></a><br>
8/26/2021<br>
<a href="https://mms.neo-rls.org/ct.php?lid=51079279&nr=5763003003" target="_blank"><strong><span style="font-family:"Verdana",sans-serif">Rebuilding Our Why - For Library Staff</span></strong></a><br>
9/22/2021<br>
<a href="https://mms.neo-rls.org/ct.php?lid=51103719&nr=5763003003" target="_blank"><strong><span style="font-family:"Verdana",sans-serif">Mental Health First Aid: A Virtual Training and Certification Course</span></strong></a><br>
9/29/2021<br>
<strong><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=51104941&nr=5763003003" target="_blank">Youth Mental Health First Aid</a>
</span></strong><br>
11/3/2021<br>
<a href="https://mms.neo-rls.org/ct.php?lid=51266245&nr=5763003003" target="_blank"><strong><span style="font-family:"Verdana",sans-serif">Professional Office Etiquette Basics</span></strong></a><br>
12/7/2021<br>
<a href="https://mms.neo-rls.org/ct.php?lid=51267467&nr=5763003003" target="_blank"><strong><span style="font-family:"Verdana",sans-serif">Creating Calm During Times of Stress</span></strong></a><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q204886309"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Where is the Jobline?
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">Check out the job postings at the new
<strong><span style="font-family:"Verdana",sans-serif">Jobline </span></strong>location on the
<a href="https://mms.neo-rls.org/ct.php?lid=51063393&nr=5763003003">website </a>under
<strong><span style="font-family:"Verdana",sans-serif">Services</span></strong>.<o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q204927857"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Recruiting<o:p></o:p></span></h4>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=51107385&nr=5763003003"><span style="text-decoration:none"><img border="0" id="_x0000_i1030" src="http://neo-rls.org/photos/78616_08132021113444.jpg"></span></a><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q204910749"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">From the State Library
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<p class="MsoNormal">The State Library of Ohio and OhioNET are excited to announce the 3rd installment in the
<a href="https://mms.neo-rls.org/ct.php?lid=51284575&nr=5763003003">Critical Conversation Series</a>.
<strong>Sustainable Thinking: What the World Needs Now with Rebekkah Smith Aldrich.
</strong>The <a href="https://mms.neo-rls.org/ct.php?lid=51285797&nr=5763003003">
online event</a> will be held <strong>September 8 at 2 p.m</strong>. and a recording will be shared with those who cannot attend live.
<strong>The presentation is geared toward Ohio library staff of all levels and working at all library types.</strong>
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<p class="MsoNormal">A growing number of Ohio public libraries participate in the
<strong>Child and Adult Care Food Program (CACFP) </strong>to provide afterschool meals to children and teens at the library.<br>
<em><b>Your library is eligible to participate and offer a daily meal or snack to children and teens during the 2021-22 school year, paid for by federal funds!
</b></em><b><br>
<strong>The need for this program has never been greater. </strong></b>The pandemic has driven a sharp increase in economic instability and food insecurity. Many families do not know how to access free meals for children who may not participate in formal afterschool
programs. <o:p></o:p></p>
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<p class="MsoNormal"><b>Ohio Family Engagement Leadership Summit</b> <br>
Friday, September 17, 9:00 am – 3:15 pm<br>
<br>
The Ohio Statewide Family Engagement Center at Ohio State University is proud to announce the second annual Ohio Family Engagement Leadership Summit, a free, online day of professional learning and connecting virtually with others dedicated to advancing effective
family-school-community partnerships across Ohio and beyond. <o:p></o:p></p>
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<a href="https://mms.neo-rls.org/ct.php?lid=51091499&nr=5763003003"><b>Read More</b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:white">Template 11 - NEO-RLS News-August 16, 2021
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