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<b><span style="font-size:14.0pt;mso-bidi-font-family:Calibri;color:#7030A0">MidPointe Library - Library Specialist, Call Center - Part Time – Middletown Ohio<o:p> </o:p></span></b></p>
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<b><span style="font-size:14.0pt;mso-bidi-font-family:Calibri;color:red">This opening is eligible for a conditional $1,200 hiring bonus for a limited time only!<o:p> </o:p></span></b></p>
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<b><span style="font-size:12.0pt;mso-bidi-font-family:Calibri">In preparation to increase our hours in the fall, we have a part time opening at our Middletown Library!<o:p> </o:p></span></b></p>
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<b><span style="font-size:12.0pt;mso-bidi-font-family:Calibri;color:#7030A0">As a specialist in our call center, during your shifts you would provide excellent customer service to our diverse population over the telephone, forward and/or transfer calls; solve
patrons needs and issues; answer questions (ready reference); give reading recommendations; assist with library downloadable content; and explain library policy and guidelines. Over the phone you would also problem solve patron records, fees, holds, and complaints.<o:p> </o:p></span></b></p>
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<span style="font-size:12.0pt;mso-bidi-font-family:Calibri;color:#7030A0">MidPointe is located on the east side of Butler County, Ohio in a vibrant, dynamic, diverse community that enjoys community support. Nestled between Cincinnati and Dayton, the area has
a wide variety of schools, entertainment, dining experiences, sports, and cultural events. We have something for everyone!<o:p> </o:p></span></p>
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<b><i><span style="font-size:11.5pt;mso-bidi-font-family:Calibri;color:#7030A0">To Be Successful, You Will Need To:<o:p> </o:p></span></i></b></p>
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<li><span style="font-size: 11.5pt; font-family: Calibri, Helvetica, sans-serif;">Have a high school diploma or equivalent.
</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif;"> </span></o:p></span></li><li><span style="font-size: 11.5pt; font-family: Calibri, Helvetica, sans-serif;">Must be familiar with literature that appeals to all ages.
</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif;"> </span></o:p></span></li><li><span style="font-size: 11.5pt; font-family: Calibri, Helvetica, sans-serif;">Must have excellent customer service, a strong service/work ethic; be reliable; have sound judgement, good research skills, excellent problem-solving skills; able to handle confidential
information, and adapt rapidly to change. </span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif;"> </span></o:p></span></li><li><span style="font-size: 11.5pt; font-family: Calibri, Helvetica, sans-serif;">Must have a friendly telephone voice, strong telephone and verbal communication skills including proper grammar, and have active listening skills.</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif;"> </span></o:p></span></li><li><span style="font-size: 11.5pt; font-family: Calibri, Helvetica, sans-serif;">Must be proficient with computer software, such</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif;">
</span></o:p></span><span style="font-size: 11.5pt; font-family: Calibri, Helvetica, sans-serif;">as Microsoft Suite, Google Drive, e-reader tablets, scheduling software, and the Internet. Library software experience is helpful.</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif;"> </span></o:p></span></li><li><span style="font-size: 11.5pt; font-family: Calibri, Helvetica, sans-serif;">Must be able to learn and carry out the essential responsibilities of the position.</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif;"> </span></o:p></span></li><li><span style="font-size: 11.5pt; font-family: Calibri, Helvetica, sans-serif;">Must be able to effectively speak, listen, read (including cursive), and understand English.</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif;"> </span></o:p></span></li><li><span style="font-size: 11.5pt; font-family: Calibri, Helvetica, sans-serif;">Regular and predictable physical attendance is required.
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</o:p></span></li><li style="display: block;"><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p></o:p></span><span style="mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif;"> </span></o:p></span><b><i><span style="font-size:11.5pt;mso-bidi-font-family:Calibri;color:#7030A0"></span></i></b></li></ul>
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<strong><i><span style="font-size:11.5pt;font-family:"Calibri",sans-serif;color:#7030A0"></span></i></strong><b><i><span style="font-size:11.5pt;font-family:"Calibri",sans-serif;mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;color:#7030A0">Benefits:<o:p> </o:p></span></i></b></p>
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<span style="font-weight: normal;"><span style="font-size: 11pt; font-family: "Calibri", sans-serif; color: rgb(0, 0, 0);">Part-time benefits include state retirement plan; direct deposit; accrued paid time off; eligibility for dental and vision; paid holiday's;
education assistance, employee assistance plan, and more.</span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin"><o:p><span style="color: rgb(0, 0, 0);"><span style="font-weight: normal;">
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<strong><i><span style="font-size:11.5pt;font-family:"Calibri",sans-serif;color:#7030A0">Salary:</span></i></strong><i><span style="font-size:11.5pt;mso-bidi-font-family:Calibri;color:#7030A0"><o:p> </o:p></span></i></p>
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<span style="font-size:11.5pt;mso-bidi-font-family:Calibri">The pay range is $13.57 – $20.35, the pay rate depends on experience.<o:p> </o:p></span></p>
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<strong><i><span style="font-size:11.5pt;font-family:"Calibri",sans-serif;color:#7030A0">Benefits:</span></i></strong><i><span style="font-size:11.5pt;mso-bidi-font-family:Calibri;color:#7030A0"><o:p> </o:p></span></i></p>
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<span style="font-size:11.5pt;mso-bidi-font-family:Calibri">Our part time benefits package includes state retirement; direct deposit; accrued paid time off; eligibility for dental and vision insurance; paid holiday’; education assistance, and more.<o:p> </o:p></span></p>
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<strong><i><span style="font-size:11.5pt;font-family:"Calibri",sans-serif;color:#7030A0">Physical Requirements:</span></i></strong><i><span style="font-size:11.5pt;mso-bidi-font-family:Calibri;color:#7030A0"><o:p> </o:p></span></i></p>
<div><span style="font-size:11.5pt;mso-bidi-font-family:Calibri">-</span><span style="font-size: 11pt; font-family: Calibri, Helvetica, sans-serif;">Must have manual dexterity and visual acuity sufficient to operate library equipment.</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 11pt;"> </span></o:p></span></div>
<div><span style="font-size: 11pt; font-family: Calibri, Helvetica, sans-serif;">-Must have sufficient clarity of speech and hearing which permits satisfactory communication with others.</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 11pt;"> </span></o:p></span></div>
<div><span style="font-size: 11pt; font-family: Calibri, Helvetica, sans-serif;">-Must be able to work in areas that may contain cleaning odors, dust or other possible allergens.</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 11pt;"> </span></o:p></span></div>
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<b><i><span style="font-size:11.5pt;mso-bidi-font-family:Calibri;color:#7030A0">Apply:</span></i></b><b><i><span style="font-size:11.5pt;mso-fareast-font-family:Arial;mso-bidi-font-family:Calibri;color:#7030A0"><o:p> </o:p></span></i></b></p>
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<span style="font-size:11.5pt;mso-bidi-font-family:Calibri">Complete a required MidPointe Library System employment application found at:
<a href="https://secure.entertimeonline.com/ta/6138957.jobs?ShowAllOpenings"><span style="color:windowtext">https://secure.entertimeonline.com/ta/6138957.jobs?ShowAllOpenings</span></a></span><span style="mso-bidi-font-family:Calibri;color:#7030A0"><o:p>
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<p class="MsoNoSpacing" style="margin:0in;font-size:11pt"><b><i><span style="font-size:11.5pt;mso-bidi-font-family:Calibri;color:#7030A0">Inquiries:<o:p> </o:p></span></i></b></p>
<p class="MsoNoSpacing" style="margin:0in;font-size:11pt"><span style="font-size: 11.5pt; color: rgb(0, 0, 0);">The full job description for this opening is on our website at:</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="color: rgb(0, 0, 0);"> </span></o:p></span></p>
<p class="MsoNoSpacing" style="margin:0in;font-size:11pt"><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><a href="https://www.midpointelibrary.org/page/jobs"><span style="color: rgb(0, 0, 0);">https://www.midpointelibrary.org/page/jobs</span></a></span><span style="font-size: 11.5pt; color: rgb(0, 0, 0);">.
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<p class="MsoNoSpacing" style="margin:0in;font-size:11pt"><span style="font-size: 11.5pt; color: rgb(0, 0, 0);">Please, only call the library if you need assistance in completing the required online application.</span><span style="font-size:11.5pt;mso-bidi-font-family:Calibri"><o:p><span style="color: rgb(0, 0, 0);"> </span></o:p></span></p>
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<span style="font-size:14pt; line-height:normal">Terri Manney</span></div>
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<span style="font-size:14pt; line-height:normal">Human Resources Assistant</span></div>
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<span style="font-size:14pt; line-height:normal">MidPointe Library System</span></div>
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<span style="font-size:14pt; line-height:normal">125 S Broad St</span></div>
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<span style="font-size:14pt; line-height:normal">Middletown OH 45044</span></div>
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<span style="font-size:14pt; line-height:normal">1.513.705.8516</span><br>
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