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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#666666"><a href="https://neo-rls.org/v_newsletters/newsletter_8462029.htm">Difficulty viewing this email? Click here...</a>
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<p class="MsoNormal"><span style="color:#263D51"><a href="https://mms.neo-rls.org/ct.php?lid=57428791&nr=6069964515" target="_blank"><span style="text-decoration:none"><img border="0" width="620" height="132" id="_x0000_i1025" src="http://viethconsulting.com/newsletter/8462029/6069964515/headerimage6921.gif"></span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#263D51">NEO-RLS News-February 23, 2022
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q230020405"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">What Our Members are Saying About the Salary Survey
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<p align="center" style="text-align:center"><em><b><span style="font-family:"Verdana",sans-serif;color:#0099FF">“I am so grateful for NEO-RLS to put together this wonderful resource. It has made it so much easier to benchmark with libraries most comparable
to Westlake Porter Public Library!” </span></b></em><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">–Andrew Mangels, Director, Westlake Porter Public Library<br>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q229745455"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Still Seats Remaining-Deadline to Register February EOD February 24th
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=57453231&nr=6069964515"><span style="text-decoration:none"><img border="0" id="_x0000_i1026" src="https://neo-rls.org/photos/85283_02082022140701.jpg"></span></a><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q229767451"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">A Note from the Continuing Education Coordinator
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><img border="0" width="100" id="_x0000_i1027" src="https://neo-rls.org/photos/81676_11022021091152.jpg">A few weeks ago, I wrote about the launch of our new Archived Webinar
Bundles and I’m back again to announce some new additions! We have added FOUR customer service bundles to the
<a href="https://mms.neo-rls.org/ct.php?lid=57471561&nr=6069964515">Archived Webinar Bundles</a> page. The first is
<strong><span style="font-family:"Verdana",sans-serif">General Customer Service </span>
</strong>and it covers a range of foundational topics related to serving library patrons. The second,
<strong><span style="font-family:"Verdana",sans-serif">Handling Difficult Situations
</span></strong>, focuses on the skills and tools needed to navigate difficult patron interactions. The third,
<strong><span style="font-family:"Verdana",sans-serif">Inclusive Customer Service
</span></strong>, is dedicated to webinars on providing an inclusive and equitable experience to all library patrons. The fourth and final customer service bundle,
<strong><span style="font-family:"Verdana",sans-serif">Internal Customer Service</span></strong>, includes best practices for internal interactions and communications.
<br>
<br>
More bundles will be coming soon including Hiring/Onboarding, Technical Services, Youth Services, and Self-Care. If you have suggestions for other bundles, please contact
<a href="https://mms.neo-rls.org/ct.php?lid=57472783&nr=6069964515">Ragan Snead </a>or
<a href="https://mms.neo-rls.org/ct.php?lid=57474005&nr=6069964515">Melissa Lattanzi</a>.
<em><span style="font-family:"Verdana",sans-serif">Together we are maximizing library potential. </span></em>Have a great day! <br>
<br>
<em><span style="font-family:"Verdana",sans-serif">Ragan Snead </span></em><br>
<o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q229873765"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Post and Share Continuing Education Opportunities
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=57432457&nr=6069964515"><strong><span style="font-family:"Verdana",sans-serif">CE @ a Glance</span></strong>
</a> is a simple one-page flyer to distribute to your staff. You can print it, link it, or post it, please share it.
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q229960527"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Don't Miss April<o:p></o:p></span></h4>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><img border="0" width="100" id="_x0000_i1028" src="http://neo-rls.org/photos/Calendar.png">4/5/2022
<br>
<a href="https://mms.neo-rls.org/ct.php?lid=57434901&nr=6069964515">Consistent Programming and Unrelenting Empathy: Building a Teen Audience
</a><br>
4/7/2022<br>
<a href="https://mms.neo-rls.org/ct.php?lid=57443455&nr=6069964515">Building Projects 101 : Overview Session (Construction Series-Part 1)
</a><br>
4/7/2022<br>
<a href="https://mms.neo-rls.org/ct.php?lid=57458119&nr=6069964515">Safety and Security Networking Meeting</a>
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4/13/2022<br>
<a href="https://mms.neo-rls.org/ct.php?lid=57459341&nr=6069964515">Resolving Conflict through Trust and Team Building
</a><br>
4/19/2022<br>
<a href="https://mms.neo-rls.org/ct.php?lid=57436123&nr=6069964515">Authentic Voices in Children’s and Teen Literature: What’s Socioeconomics Got to Do with It?
</a><br>
4/28/2022<br>
<a href="https://mms.neo-rls.org/ct.php?lid=57460563&nr=6069964515">Embracing Equity in Cataloging: Critical cataloging steps you can take
</a><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q230014295"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">ATTN: Those that Serve Teens
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=57434901&nr=6069964515"><span style="text-decoration:none"><img border="0" id="_x0000_i1029" src="http://neo-rls.org/photos/86110_02222022143845.jpg"></span></a><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q230009407"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">NEO-RLS Announcements
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<p class="MsoNormal"><strong><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">The 2022 NEO-RLS Statewide Salary Survey Will be Sent to Libraries on March 1, 2022</span></strong><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">
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Libraries throughout the state will be receiving an invitation to participate in the 2022 NEO-RLS Statewide Salary Survey on March 1, 2022. The invitation will link to the survey. If you have questions or do not receive the survey and wish to participate,
please contact <a href="https://mms.neo-rls.org/ct.php?lid=57431235&nr=6069964515">
Betsy Lantz</a> or <a href="https://mms.neo-rls.org/ct.php?lid=57442233&nr=6069964515">
Debbie Blair.</a><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q230016739"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Spotlight On…
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">Visit our
<a href="https://mms.neo-rls.org/ct.php?lid=57445899&nr=6069964515">homepage</a> feature,
<strong><span style="font-family:"Verdana",sans-serif">Spotlight On…, </span></strong>for more information on our newest offerings. The new Archived Webinar Bundles are currently highlighted.
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q230011851"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">ATTN: Youth Services
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<p class="MsoNormal">A networking meeting for Ohio library staff will be taking place Friday, March 11 at 10:00 a.m. We will discuss starting a support group for library staff interested in making their programs and services inclusive for individuals with
disabilities. Questions can be directed to Grace Walker, <a href="https://mms.neo-rls.org/ct.php?lid=57469117&nr=6069964515">
gwalker@pickeringtonlibrary.org</a>. <br>
Register in advance for this meeting <a href="https://mms.neo-rls.org/ct.php?lid=57470339&nr=6069964515">
here </a>.<o:p></o:p></p>
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<p class="MsoNormal"><a href="https://mms.neo-rls.org/ct.php?lid=57463007&nr=6069964515">Registration is now open</a> for
<strong>Take 5: Let’s Talk About It </strong>, Friday, May 6, from 9:30 a.m. – 3:30 p.m. (doors open 9:00) at Columbus Metropolitan Library, 96 S. Grant Ave., Columbus.
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<br>
Join other teen advocates for a day of creative approaches, new ideas, collaboration, and network-building.
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<p class="MsoNormal"><a href="https://mms.neo-rls.org/ct.php?lid=57461785&nr=6069964515"><strong>Public Libraries in Summer – the Community Bridge to Families</strong></a><br>
<br>
This article represents important outreach to Scholastic EDU’s audience of school and district leaders and teacher nationwide. It illuminates the many way public libraries benefit families, and includes a shoutout to our own Stark Library.
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif"><br>
<a href="https://mms.neo-rls.org/ct.php?lid=57448343&nr=6069964515"><b>Read More</b></a><o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q230010629"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">ATTN: IT Staff<o:p></o:p></span></h4>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q229923867"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">Where is the Jobline?
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">Check out the job postings at the new
<strong><span style="font-family:"Verdana",sans-serif">Jobline </span></strong>location on the
<a href="https://mms.neo-rls.org/ct.php?lid=57428791&nr=6069964515">website </a>under
<strong><span style="font-family:"Verdana",sans-serif">Services</span></strong>.<o:p></o:p></span></p>
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<h4 style="margin:0in;margin-bottom:.0001pt;background:#263D51"><a name="Q230055843"></a><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">American Library Association's Libraries Build Business Playbook
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">The American Library Association (ALA) released the
<a href="https://mms.neo-rls.org/ct.php?lid=57464229&nr=6069964515">Libraries Build Business Playbook
</a>, which showcases emerging models for small business programming in public libraries. Created by library professionals, the Playbook aims to support libraries in starting or growing small business and entrepreneurship programs, especially focusing on those
in underserved communities. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">“All libraries, no matter the size of their staff or budget have a role to play in their community’s small business ecosystem,” said ALA President Patty Wong. “The Libraries
Build Business initiative is a powerful example of how today’s libraries and seasoned library professionals are advancing innovation and economic growth, especially in libraries serving entrepreneurs from underrepresented groups.
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif">“The entrepreneurship services described in this compendium reflect some of the best and brightest programming of public libraries across the nation,” said Wong.
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Cohort members will share highlights from their programs, advice about business services and information on joining the Libraries Build Business Community in a conversation hosted by ALA: on Instagram Live, Monday, February 7 at 1:00 p.m
<br>
For more information click <strong><span style="font-family:"Verdana",sans-serif"><a href="https://mms.neo-rls.org/ct.php?lid=57465451&nr=6069964515">here</a>
</span></strong>.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:white">Template 11 - NEO-RLS News-February 23, 2022
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