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<div class="WordSection1">
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><img width="325" height="154" style="width:3.3819in;height:1.6041in" id="Picture_x0020_5" src="cid:image002.png@01D87666.7CAC7B90"><o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:26.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:26.0pt;font-family:"Arial",sans-serif">NOW HIRING!<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<div style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">We’re one of the top-ranked urban library systems in the country and are always looking for skilled professionals with a Customer First
mindset and passion for our community. We are proud to offer a comprehensive, competitive benefits package, with options designed to best meet the needs of you, your family and your lifestyle. We have various full-time and part-time positions available from
entry-level to managerial. Check out our latest IT Systems Engineer position below!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Visit
<a href="https://www.columbuslibrary.org/careers/">columbuslibrary.org/careers</a> to view a full list of our current openings.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal" style="margin-top:11.25pt;background:white"><b><u><span style="font-family:"Arial",sans-serif">IT Systems Engineer – Information Technology<o:p></o:p></span></u></b></p>
<p class="MsoNormal" style="margin-top:11.25pt;background:white"><b><span style="font-family:"Arial",sans-serif">Salary Range: $58,177.60 – $87,152.00 annually<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-top:11.25pt;background:white"><b><span style="font-family:"Arial",sans-serif">PURPOSE OF JOB:</span></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:11.25pt;background:white"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Administers and ensures stability of the library’s technical infrastructure. Drive system administration and operations related to
patching, backup/recovery, virtualization, storage, systems engineering, cloud, security, identity management, and disaster recovery.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:11.25pt;background:white"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">Responsible for architecture design, deployment, and maintenance of the library's desktop and endpoint infrastructure, including operating
systems, desktop applications, and other information system related technologies as assigned.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:11.25pt;background:white"><b><span style="font-family:"Arial",sans-serif;color:black">Apply Today!</span></b><b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=32cd786e-c6b9-4eee-afc2-3fdbcaeb90cb&ccId=19000101_000001&jobId=441317&lang=en_US&source=CC4">https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=32cd786e-c6b9-4eee-afc2-3fdbcaeb90cb&ccId=19000101_000001&jobId=441317&lang=en_US&source=CC4</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Principal Duties and Responsibilities:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Provides system administration and operational stability for all system functions; including cloud, security, identity, virtualization, storage, backup, and disaster recovery.
<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Assesses vulnerability information and software updates for operating systems and applications. <o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Plans and leads the deployment effort for new software and software updates based on vulnerabilities, bug fixes, and feature enhancements.<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Responsible for proactively managing endpoint technology to ensure consistency, stability, and reliability of operations. Uses tools to develop reports and executes projects
to ensure compliance.<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Leads the engineering, management and maintenance of the desktop operating system images for staff and public library customer use. Provides consistent management and delivery
of computing technologies for all users of library computers.<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Serves as escalated support for desktop related issues, and desktop applications. Works with Library staff, other Information Technology teams, external support partners and
vendors to identify and resolve desktop support issues.<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Secures the library’s environment to prevent internal/external breaches of security.<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Leads the development of documented standards for the desktop environment within a changing environment. Stays up to date on new desktop technology.<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Drives continuous process improvements to increase the efficiency of the environment. <o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Manages the service transition of new technology into the desktop space. Adheres to the change management process when making desktop modifications.<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Ability to work on multiple assignments concurrently.<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Participates in cross departmental projects, provides input to project plans, and documents standards.<o:p></o:p></span></li><li class="Default" style="mso-list:l0 level1 lfo7"><span style="font-size:10.5pt">Performs additional duties as assigned.<o:p></o:p></span></li></ol>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Qualifications and Requirements:<o:p></o:p></span></b></p>
<ol start="1" type="1">
<li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Bachelor’s Degree in Computer Science or related field or combination of work experience and certifications in qualified fields (e.g. Help Desk and/or other technical background.)
required.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">5-7 years’ related experience in the Information Technology field in a medium to large enterprise environment required. Experience should include server management, end
user support, desktop patching practices, project leadership, systems administration, and associated technical tasks.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Experience in administration of the following technologies with a focus on automating repetitive tasks:<o:p></o:p></span></li></ol>
<ol start="1" type="1">
<ul type="disc">
<li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l1 level2 lfo10;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Microsoft 365, Exchange, SharePoint, Azure AD.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l1 level2 lfo10;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Microsoft Windows Operating Systems, including installation, configuration, securing, and scripting of Windows technologies.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l1 level2 lfo10;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Configuration, deployment, and maintenance of desktop and laptop hardware from leading manufacturers.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l1 level2 lfo10;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Troubleshooting common software packages such as Microsoft Office, web browsers, and common desktop software.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l1 level2 lfo10;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">User creation, maintenance, group policy, and security using Microsoft Active Directory.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l1 level2 lfo10;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Thorough knowledge of software packaging and distribution.<o:p></o:p></span></li></ul>
</ol>
<ol start="4" type="1">
<li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Skilled in managing administrative desktop software solutions such as MECM/SCCM, anti-virus/spyware, inventory, and monitoring systems.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Experience with supporting hardware for desktops such as printers, multifunction devices, scanners and monitors.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Familiarity with networking concepts such as TCP/IP, DNS, DHCP, and firewalls.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Certifications in a technology related field such as Microsoft Certified Solutions Expert (MCSE) or equivalent.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Strong working knowledge of modern PC technology components and their relationships, including software, hardware, networking, applications, and peripherals. Intermediate
networking and troubleshooting skills.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">On-call 24x7 to respond to emergency calls regarding desktop and system support and to perform off-hours tasks as needed.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job related equipment and systems.<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l6 level1 lfo9;background:white">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Valid driver license which meets the minimum requirements of CML’s vehicle insurance policy and access to a personal vehicle to promptly report to varied work locations
as assigned.<o:p></o:p></span></li></ol>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Deborah Plummer
</span></b><span style="font-family:"Arial",sans-serif">| Talent Acquisition and Retention Manager<b>
<o:p></o:p></b></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Columbus Metropolitan Library</span></b><span style="font-family:"Arial",sans-serif"> Human Resources<br>
96 S. Grant Ave Columbus, OH 43215<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-family:"Arial",sans-serif">614.849.1059 office </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><a href="mailto:dplummer@columbuslibrary.org">dplummer@columbuslibrary.org</a>
<a href="https://www.columbuslibrary.org/">columbuslibrary.org</a></span><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif">My pronouns are: she/her/hers</span></i></b><o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-family:"Arial",sans-serif"> </span></i><o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.columbuslibrary.org/"><span style="color:#1F497D;text-decoration:none"><img border="0" width="346" height="60" style="width:3.6041in;height:.625in" id="x_Picture_x0020_1" src="cid:image003.png@01D87666.7CAC7B90" alt="cid:image001.png@01D55C22.3EDD9490"></span></a><o:p></o:p></p>
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