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<p class="MsoNormal">The Washington-Centerville Public Library, a busy mid-sized suburban library serving a population of approximately 56,000 citizens in the communities of Centerville and Washington Township, is seeking a Public & Outreach Services Manager
to help us fulfill our <a href="https://wclibrary.info/documents/vision_mission_values.pdf">
Mission and Values</a> and demonstrate our <a href="https://wclibrary.info/about/documents/customer-service-web.pdf">
Customer Service Philosophy </a> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<h2 style="margin:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Essential Duties & Responsibilities<o:p></o:p></span></h2>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Supervise daily operations including oversight and coordination of programs, services and processes within assigned department.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Coordinate system-wide library services to specific target populations including older adults 55+, homebound and residential home residents, underserved patron groups, and other at-risk populations.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Seek opportunities to expand Outreach Services.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Monitor quality of service provided, recommend and implement enhancements as needed.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Monitor and resolve patron behavior issues.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Establish and maintain working relationships with community agencies and organizations to collaborate and promote library usage.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Promote collaborative activities with other departments, and coordinate and participate in system-wide public events and programs<span style="font-size:8.0pt;font-family:"Ottawa",sans-serif;color:red">.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Lead or support projects pertaining to changes in library operations, facilities, services or other areas.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Lead special cross-departmental teams to identify and provide organizational training opportunities.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Develop, evaluate and maintain library policies, procedures, and guidelines, including overall maintenance of Operations Manual.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Provide staff oversight, training and development; monitor and evaluate work performance and provide performance feedback as needed within the department.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Develop content for monthly/annual reports, and statistical reports for presentation to the Board, staff and patrons.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:18.15pt;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Perform other responsibilities as apparent or assigned.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<h1><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Required Skills & Knowledge<o:p></o:p></span></h1>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Master’s in Library Science from an ALA accredited institution or related Master’s degree required or equivalent experience.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Minimum of five years of progressively responsible experience in a library environment.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Minimum of five years of management and/or supervisory experience with directly reporting staff.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Excellent analytical, interpersonal, written and verbal communication skills.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Demonstrated ability to lead and collaborate with colleagues; working in teams and independently.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Hands-on style with exceptional follow through and a sense of humor; good motivational skills.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Relationship management, project management and planning skills, both internally and externally.<o:p></o:p></p>
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<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Self-motivated, organized, attentive to detail with excellent time management.<o:p></o:p></p>
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<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Proficient in use of Microsoft Office software.<o:p></o:p></p>
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</span></span></span><![endif]>Knowledge of state and federal employment laws, and experience in a union environment.<o:p></o:p></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>Compensation & Benefits<o:p></o:p></b></p>
<p class="MsoFooter" style="margin-left:.25in;text-indent:-.25in;mso-list:l4 level1 lfo3">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Starting range of $61,687.81 to $81,384.58 per year
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo3">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Excellent benefits package including pick-up of employee’s contribution to Public Employees Retirement System (PERS)
<b><o:p></o:p></b></span></p>
<p class="MsoBlockText" style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Calibri",sans-serif">Status/Schedule of Hours<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l3 level1 lfo4">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Exempt position, 40 hours per week; will be on call to respond to emergency calls.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l3 level1 lfo4">
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</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Position is located at the Centerville Library<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoBodyText2"><b><span style="font-family:"Calibri",sans-serif">To Apply<o:p></o:p></span></b></p>
<p class="MsoFooter"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">To be considered for this position, please submit cover letter, resume and WCPL application by
<b><u>September 30, 2022</u></b> to Human Resources, Washington-Centerville Public Library, 111 West Spring Valley Road, Centerville, OH 45458 or email to:
</span><a href="mailto:HumanResources@wcpl.lib.oh.us"><span style="font-family:"Calibri",sans-serif">HumanResources@wcpl.lib.oh.us</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
<p class="MsoBodyText2" style="margin-left:.25in;text-indent:-.25in;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri",sans-serif">WCPL Application can be found at
</span><a href="http://www.wclibrary.info"><span style="font-family:"Calibri",sans-serif">www.wclibrary.info</span></a><span style="font-family:"Calibri",sans-serif"> under Employment</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoBodyText2"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoFooter"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">All offers of employment will be contingent upon the candidate successfully completing a Bureau of Criminal Identification (BCI) fingerprint check.</span></b><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoFooter"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Margaret Robinson<o:p></o:p></p>
<p class="MsoNormal">Human Resources Manager<o:p></o:p></p>
<p class="MsoNormal">Washington-Centerville Public Library<o:p></o:p></p>
<p class="MsoNormal">111 W. Spring Valley Road<o:p></o:p></p>
<p class="MsoNormal">Centerville, OH 45458<o:p></o:p></p>
<p class="MsoNormal">Phone: 937-610-4482<o:p></o:p></p>
<p class="MsoNormal">Fax: 937-610-4483<o:p></o:p></p>
<p class="MsoNormal">Email: <a href="mailto:mrobinson@wclibrary.info">mrobinson@wclibrary.info</a><o:p></o:p></p>
<p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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