<div dir="ltr">Can you cap your registration? Put a limit and then have everyone over the limit on a standby list. We do that and always have people calling in to cancel their registration. We automate all of this through Communico. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Dec 7, 2022 at 3:14 PM Jeff Yahraus via OPLINLIST <<a href="mailto:oplinlist@lists.oplin.org">oplinlist@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">We are having the same issue in Williams County! We also are having the same person register 7 different people for every program, then not showing. <div>Any help would be greatly appreciated for us too.</div><div>Jeff Yahraus</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Dec 7, 2022 at 2:33 PM Laura Klein via OPLINLIST <<a href="mailto:oplinlist@lists.oplin.org" target="_blank">oplinlist@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
<div dir="ltr">
<div><span style="color:rgb(0,0,0);font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt">Hello everyone-</span><br>
</div>
<div dir="ltr">
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)"><br>
</span></div>
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">We are having a problem with patrons registering for programs and then no-showing. I understand
there will be some who are ill and can't come, but we recently had 92 people sign up for a Santa's Magical Christmas program in the Children's Department, and only 33 attended!</span></div>
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)"><br>
</span></div>
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">We have tried making reminder calls AND sending reminder emails (not with this recent large program,
but with others), but that doesn't seem to help. We also offer other events that don't require registration, but some just really need reservations. Anyone have any ideas?<br>
<br>
</span></div>
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">Thank you!</span></div>
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)"><br>
</span></div>
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<b><i><span style="margin:0px"><font face="Calibri">Laura A. Klein</font></span></i></b></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px">Children's Services & Special Projects Manager</span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px">Ohio Library Council Certified Library Staff</span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px">Massillon Public Library</span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px">208 Lincoln Way East, Massillon, OH 44646</span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px">Office phone 330-832-9831, ext. 319</span></p>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px">Children's Department Desk ext. 317</span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px">Fax: 330-830-2182</span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<u><span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px;color:blue">kleinl</span></u><span style="margin:0px"><span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px;color:blue"><a href="mailto:a@massillonlibrary.org" target="_blank">a@massillonlibrary.org</a></span></span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px"><a href="http://www.massillonlibrary.org/" style="margin:0px" target="_blank"><span style="margin:0px;color:blue">www.massillonlibrary.org</span></a></span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="margin:0px"><font face="Calibri"> </font></span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<b><i><span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px;color:blue">"I'm of a fearsome mind to throw my arms around every living librarian who crosses my path, on behalf of the souls they never knew they saved."</span></i></b></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<b><i><span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px;color:blue"> -Barbara Kingsolver</span></i></b></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<b><i><span style="margin:0px;color:blue"><font face="Calibri"> </font></span></i></b></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="font-size:7.5pt;font-family:Arial,sans-serif;margin:0px">Follow Us on Twitter & Facebook!</span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="margin:0px"><span style="font-size:7.5pt;margin:0px;color:blue"><font face="Calibri"><a href="http://twitter.com/mlibrary" target="_blank">http://twitter.com/mlibrary</a></font></span></span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="margin:0px"><span style="font-size:7.5pt;margin:0px;color:blue"><font face="Calibri"><a href="http://www.facebook.com/massillonlibrary" target="_blank">http://www.facebook.com/massillonlibrary</a></font></span></span></p>
<font face="Times New Roman" style="background-color:rgb(255,255,255)"></font>
<p style="margin:0in 0in 0pt;background-color:rgb(255,255,255)">
<span style="margin:0px"><font face="Calibri"> </font></span></p>
<br>
</span></div>
</div>
</div>
_______________________________________________<br>
OPLINLIST mailing list -- <a href="mailto:OPLINLIST@lists.oplin.org" target="_blank">OPLINLIST@lists.oplin.org</a><br>
<a href="https://lists.oplin.org/mailman/listinfo/oplinlist" rel="noreferrer" target="_blank">https://lists.oplin.org/mailman/listinfo/oplinlist</a><br>
<br>
****** Is your library providing Northstar Digital Literacy services to its patrons? Help prepare them for the digital world: <a href="https://www.oplin.ohio.gov/services/northstar" rel="noreferrer" target="_blank">https://www.oplin.ohio.gov/services/northstar</a> ******<br>
</div></blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><p class="MsoNormal"><span style="font-family:"Lucida Handwriting""><font size="4"><b>Jeffrey
A. Yahraus</b></font><span style="font-size:22pt"></span></span></p></div>Director<div>Williams County Public Library</div><div>107 East High Street</div><div>Bryan, OH 43506</div><div><a href="mailto:jeff@mywcpl.org" target="_blank">jeff@mywcpl.org</a></div><div><a href="http://www.mywcpl.org" target="_blank">www.mywcpl.org</a></div><div>833-633-7323</div><div><i>This message and any response to it may constitute a public record and thus may be publicly available to anyone who requests it.</i></div><div><br></div></div></div>
_______________________________________________<br>
OPLINLIST mailing list -- <a href="mailto:OPLINLIST@lists.oplin.org" target="_blank">OPLINLIST@lists.oplin.org</a><br>
<a href="https://lists.oplin.org/mailman/listinfo/oplinlist" rel="noreferrer" target="_blank">https://lists.oplin.org/mailman/listinfo/oplinlist</a><br>
<br>
****** Is your library providing Northstar Digital Literacy services to its patrons? Help prepare them for the digital world: <a href="https://www.oplin.ohio.gov/services/northstar" rel="noreferrer" target="_blank">https://www.oplin.ohio.gov/services/northstar</a> ******<br>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><table style="color:rgb(34,34,34);font-size:12.8px;border:none;border-collapse:collapse"><tbody><tr style="height:0pt"><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="http://www.bexleylibrary.org/" style="color:rgb(17,85,204)" target="_blank"><img src="https://docs.google.com/uc?export=download&id=1EVDLy92z2ikFskWOWs5q1QXtI-erhYXj&revid=0Bw1wc1fheO_ASGh6cEF5VFZlOW9JYkZTbnVod2pmcGJvcEtrPQ"></a></span></p></td><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><font color="#000000" size="4" face="tahoma, sans-serif"><span style="white-space:pre-wrap"><b>David Distelhorst</b></span></font></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><font color="#000000" size="2" face="tahoma, sans-serif"><span style="white-space:pre-wrap">Local History Librarian</span></font></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><font face="tahoma, sans-serif" size="2"><span style="white-space:pre-wrap"><a href="mailto:ddistelhorst@bexleylibrary.org" target="_blank">ddistelhorst@bexleylibrary.org</a></span></font></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><font size="2" face="tahoma, sans-serif"><span style="color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="http://www.bexleylibrary.org/" style="color:rgb(17,85,204)" target="_blank">Bexley Public Library</a> | </span><span style="color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap">Where Curiosity Meets Discovery</span></font></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font size="2" face="tahoma, sans-serif"><span style="color:rgb(34,34,34);white-space:normal">614.231.2793</span> | 2411 E. Main St. Bexley, OH 43209</font></span></p><img src="https://drive.google.com/uc?id=13nd0gQ-UyUFcx-zdGPNjfvcHnmBQiXEk&export=download"><img src="https://drive.google.com/uc?id=1jdcfNl6bp4pJBTDXiP1jS4F0RQZJVykw&export=download"><a href="http://www.instagram.com/bexleylibrary" style="color:rgb(17,85,204);background-color:transparent;font-family:Arial;font-size:11pt;white-space:pre-wrap" target="_blank"><img src="https://docs.google.com/uc?export=download&id=1uF7V3poZIXJG-wCBBjqZAO0SpgVldyDM&revid=0Bw1wc1fheO_AZ2FKdDMwY3dKYWV3bGlWdk9xbVl4Zzh2b2tZPQ"></a></td></tr></tbody></table></div></div></div></div></div></div>