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<div class="WordSection1">
<h3 align="left" style="margin-right:0in;text-align:left"><span style="font-size:16.0pt;font-family:"Calibri",sans-serif;font-weight:normal">Public Services Assistant (30 hours/week)<o:p></o:p></span></h3>
<p class="MsoNormal">Centerville, Ohio<o:p></o:p></p>
<p class="MsoNormal"><a name="OLE_LINK1">The Washington-Centerville Public Library, a busy mid-sized suburban library serving a population of approximately 56,000 citizens in the communities of Centerville and Washington Township, is seeking a Public Services
Assistant in our Public Services Department to help us fulfill our </a><a href="https://wclibrary.info/documents/vision_mission_values.pdf"><span style="mso-bookmark:OLE_LINK1">Mission and Values</span><span style="mso-bookmark:OLE_LINK1"></span></a><span style="mso-bookmark:OLE_LINK1">
and demonstrate our </span><a href="https://wclibrary.info/about/documents/customer-service-web.pdf"><span style="mso-bookmark:OLE_LINK1">Customer Service Philosophy</span><span style="mso-bookmark:OLE_LINK1"></span></a><span style="mso-bookmark:OLE_LINK1">
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.25in;mso-add-space:auto"><span style="mso-bookmark:OLE_LINK1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:OLE_LINK1">Essential Duties & Responsibilities<o:p></o:p></span></p>
<span style="mso-bookmark:OLE_LINK1"></span>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Positive, pro-active customer service both in person and via phone.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Circulation desk duties, including check in and check out of materials, and registration of patrons.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Answer patron questions and assist patrons in using the Catalog system and other library services.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Handle difficult patron situations with creativity and achieve results as needed.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Perform all slow time tasks while at the desk.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Perform opening and closing procedures.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Provide suggestions for book selection to patrons.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Actively promote library services, programs and materials.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Read and review Library communications, e-mail, intranet and manuals.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Understand and follow all policies and procedures within scope of responsibility.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:.5in;mso-list:l7 level1 lfo7"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Other tasks as assigned.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="letter-spacing:-.15pt"><o:p> </o:p></span></p>
<h1 style="mso-list:skip"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;font-weight:normal">Required Skills & Knowledge<o:p></o:p></span></h1>
<p class="MsoNormal" style="margin-left:.5in;text-align:justify;text-indent:-.25in;mso-list:l2 level1 lfo8">
<a name="OLE_LINK2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Bachelor’s Degree preferred or equivalent experience.<o:p></o:p></a></p>
<p class="MsoNormal" style="margin-left:.5in;text-align:justify;text-indent:-.25in;mso-list:l2 level1 lfo8">
<span style="mso-bookmark:OLE_LINK2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Library experience preferred.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo8">
<span style="mso-bookmark:OLE_LINK2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Strong customer service orientation with 3 years of work experience serving the public.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo8">
<span style="mso-bookmark:OLE_LINK2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Demonstrated ability to be a strong team player and to contribute in a team environment.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo8">
<span style="mso-bookmark:OLE_LINK2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Excellent written and verbal communication skills.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo8">
<span style="mso-bookmark:OLE_LINK2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Proven conflict management skills providing win-win resolutions.<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="text-align:justify;mso-list:l2 level1 lfo8"><span style="mso-bookmark:OLE_LINK2">Self-motivated, organized, efficient, and productive with excellent time management skills.
<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo8">
<span style="mso-bookmark:OLE_LINK2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Ability and willingness to meet scheduling requirements.<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo8">
<span style="mso-bookmark:OLE_LINK2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experienced with MS Office and internet applications.<b><o:p></o:p></b></span></p>
<span style="mso-bookmark:OLE_LINK2"></span>
<h5><b><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></h5>
<h5><b><span style="font-family:"Calibri",sans-serif">Compensation & Benefits<o:p></o:p></span></b></h5>
<p class="MsoBodyText3" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo9">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Bargaining Unit position with starting wage is $14.28/hour<o:p></o:p></span></p>
<p class="MsoBodyText3" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo9">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Excellent benefits package including participation in Ohio Public Employees Retirement System (OPERS)</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><o:p> </o:p></p>
<p class="MsoNormal" style="text-align:justify">Schedule of Hours<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-add-space:auto;mso-list:l5 level1 lfo10">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">30 hours per week with alternating Friday and Saturday. Will require working Sundays per scheduling guidelines<o:p></o:p></span></li></ul>
<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="margin-left:67.25pt;border-collapse:collapse;border:none">
<tbody>
<tr>
<td width="132" valign="top" style="width:99.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin-left:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Weekly Schedule<o:p></o:p></span></p>
</td>
<td width="282" valign="top" style="width:211.5pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hours at Centerville Library unless indicated<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="132" valign="top" style="width:99.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin-left:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Monday<o:p></o:p></span></p>
</td>
<td width="282" valign="top" style="width:211.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">9:00 am – 3:00 pm<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="132" valign="top" style="width:99.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin-left:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Tuesday<o:p></o:p></span></p>
</td>
<td width="282" valign="top" style="width:211.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">9:00 am – 3:00 pm Woodbourne<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="132" valign="top" style="width:99.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin-left:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Wednesday<o:p></o:p></span></p>
</td>
<td width="282" valign="top" style="width:211.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">3:00 pm – 9:00 pm<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="132" valign="top" style="width:99.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin-left:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thursday<o:p></o:p></span></p>
</td>
<td width="282" valign="top" style="width:211.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">3:00 pm – 9:00 pm<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="132" valign="top" style="width:99.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin-left:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Friday 2<o:p></o:p></span></p>
</td>
<td width="282" valign="top" style="width:211.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">12:00 pm – 6:00 pm<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="132" valign="top" style="width:99.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin-left:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Saturday 1<o:p></o:p></span></p>
</td>
<td width="282" valign="top" style="width:211.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoBodyTextIndent3" style="margin:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">11:00 am – 5:00 pm<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-left:.25in;mso-add-space:auto;text-align:justify">
<o:p> </o:p></p>
<p class="MsoBodyText2" style="line-height:150%"><span style="line-height:150%;font-family:"Calibri",sans-serif">To Apply<o:p></o:p></span></p>
<p class="MsoBodyText2"><span style="font-family:"Calibri",sans-serif">To be considered for this position, please submit cover letter, resume
<i><u>and</u></i> WCPL application to: <o:p></o:p></span></p>
<p class="MsoBodyText2"><span style="font-family:"Calibri",sans-serif">Human Resources –
<b>PSA723WP</b>, Washington-Centerville Public Library, 111 West Spring Valley Road, Centerville, Ohio, 45458 or email to
</span><a href="mailto:HumanResources@wcpl.lib.oh.us"><span style="font-family:"Calibri",sans-serif">HumanResources@wcpl.lib.oh.us</span></a><span style="font-family:"Calibri",sans-serif">.
<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoBodyText2" style="margin-left:-.25in;mso-list:l6 level1 lfo6"><span style="font-family:"Calibri",sans-serif">WCPL Application can be found at
</span><a href="http://www.wclibrary.info"><span style="font-family:"Calibri",sans-serif">www.wclibrary.info</span></a><span style="font-family:"Calibri",sans-serif"> under Employment</span><o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoBodyText3" style="margin-right:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">All offers of employment will be contingent upon the candidate successfully completing a Bureau of Criminal Identification (BCI) fingerprint
check</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="mso-ligatures:none">Margaret Robinson<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">Human Resources Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">Washington-Centerville Public Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">111 W Spring Valley Road<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">Centerville, OH 45458<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">PH: 937-610-4482<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">Email: <a href="mailto:mrobinson@wclibrary.info">
mrobinson@wclibrary.info</a><o:p></o:p></span></p>
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