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<b><i>MidPointe Library – Patron Services Lead – Full Time – Middletown, Ohio</i></b></div>
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<b><i>We have an opening for a customer-oriented individual at our Middletown Library.</i></b></div>
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<b><i>To thrive in this environment, you don't need library experience, we can teach you!</i></b></div>
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<b><i>Our mission is to enrich our community through access & experiences. We do that by connecting a diverse & curious community to our library services & we strive to provide a positive learning experience to all.</i></b></div>
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As patron services lead, you’ll provide excellent friendly customer service to our patrons on desk and over the phone, by answering basic & complex questions; giving one-on-one individualized computer technical help; create passive programs; accept passport
applications; be the staff-in-charge person in the absence of a supervisor and assist with training of new and existing staff. You'll also assist with various tasks and projects; process and pull holds and reserves; sort; shelve; shelf read; and use lists
to pull materials. As a member of the public services team, you'll work independently as well as with co-workers.</div>
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<b><i>MidPointe is located on the east side of Butler County, Ohio in a vibrant, dynamic, diverse community that enjoys community support. Nestled between Cincinnati and Dayton, the county has a wide variety of schools, entertainment, dining experiences, sports,
and cultural events. We have something for everyone!</i></b></div>
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<b><i>To Be Successful, you will need to:</i></b></div>
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Have a high school diploma or equivalent.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Be a U.S. citizen for passport duties.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Be friendly, approachable & provide a positive library experience to patrons.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Have excellent customer service, a strong service ethic, excellent problem-solving skills, adapt rapidly to change & thrive in a busy environment.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Have computer experience that includes MS Office, the Internet, ideally have library catalog and research database experience, and be able to assist patrons with individualized & personalized computer technical help.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Be able to respond quickly & favorably to new or changed responsibilities or situations & be able to prioritize & handle confidential information.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Have a good knowledge of literature that appeals to children, teens & adults.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Be the staff-in-charge person in the absence of a supervisor and assist with staff training.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Be able to learn & carry out the responsibilities of the position.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Be able to explain policies and procedures to patrons.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Must be able to effectively read (including cursive), write, speak & understand English.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Regular & predictable physical attendance is required.</li></ul>
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<b><i> Rate of Pay:</i></b></div>
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The pay range is $17.68 – $27.98 per hour, the pay rate depends on job factors such as experience, job skills, education, and languages spoken.</div>
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<b><i>Hours:</i></b></div>
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40 hours per week with a varying schedule that includes days, evenings, and weekends. A sample schedule could be:</div>
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<u>Week 1:</u> Mon 8-5, Tues 11-8, Wed 8-5, Thurs 8-5, Fri 8-5.</div>
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<u>Week 2:</u> Mon 8-5, Tues 11-8, Wed 8-5, Thurs 8-5, Sat 8-5.</div>
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<b><i>Benefits:</i></b></div>
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Full time benefits include state retirement (OPERS); direct deposit; health: high deductible with HSA or co-pay plan, dental, vision, life & voluntary life insurance; accrued vacation, sick & short term disability; paid holiday’s & floating holidays; professional
development; education assistance; EAP & more.</div>
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<b><i>Physical Requirements:</i></b></div>
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<b>-</b>Must have the ability to move book crates that could weigh up to 75 pounds when full and move book carts that could weigh up to 200 pounds when full.</div>
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<b>-</b>Must be able to work in areas that may contain cleaning odors, dust or other possible allergens.</div>
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<b><i>Apply:</i></b></div>
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Complete a required MidPointe Library System employment application found at: <u>
<a href="https://secure.entertimeonline.com/ta/6138957.jobs?ShowAllOpenings" target="_blank" id="OWA229cb4cd-7e20-dd43-54c6-98cba50b0bc6" class="OWAAutoLink" style="color: rgb(0, 0, 0);">https://secure.entertimeonline.com/ta/6138957.jobs?ShowAllOpenings</a></u>. </div>
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<b><i>Inquiries:</i></b></div>
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The full job description for this opening is available on our website at: <span style="color: rgb(5, 99, 193);">
<u><a href="https://www.midpointelibrary.org/page/jobs" id="OWA79750e8a-40e9-62b6-514a-9aa79ada9497" class="OWAAutoLink" style="color: rgb(5, 99, 193);">https://www.midpointelibrary.org/page/jobs</a></u></span>. Please, only call the library if you need assistance
in completing the required online application.</div>
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<span style="line-height: normal;">Terri Manney</span></div>
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<span style="line-height: normal;">Human Resources Assistant</span></div>
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<span style="line-height: normal;">MidPointe Library System</span></div>
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<span style="line-height: normal;">125 S Broad St</span></div>
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<span style="line-height: normal;">Middletown OH 45044</span></div>
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<span style="font-size: 14pt; line-height: normal;">1.513.705.8516</span><br>
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